Windows explorer crashes

G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

When I try to open more than one drive, explorer crashes with the message
"windows explorer has encountered a problem and has to close..." This
problem is a few days old. I installed SP2 several months ago. And nothing
else since.
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Jeremy

Please post a copy of the error report in Event Viewer.

Make an exact note of the precise text of any error message. Minor
discrepancies can
make it harder to search for information about the error message.

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer.
When researching the meaning of the error, information regarding Event
ID, Source
and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the
error you want to copy. In the window, which appears is a button
resembling two
pages. Double click the button and close Event Viewer. Now start your
message
(email) and do a paste into the body of the message. This will paste the
info from the
Event Viewer Error Report complete with links into the message. Make
sure this is
the first paste after exiting from Event Viewer.

--


Hope this helps.

Gerry
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Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
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Please tell the newsgroup how any
suggested solution worked for you.

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~~~~~~~~~~~~~~~~~~~~~~~~

"Jeremy Herman" <Jeremy Herman@discussions.microsoft.com> wrote in
message news:18B61C8F-BEBD-4CF8-AF16-C6D86CDCEA62@microsoft.com...
> When I try to open more than one drive, explorer crashes with the
> message
> "windows explorer has encountered a problem and has to close..." This
> problem is a few days old. I installed SP2 several months ago. And
> nothing
> else since.
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hi there,

Try the below work around:

1. Click Start, run, type "inetcpl.cpl" (with out quotation marks) and click
OK.
2. Click the Advanced tab.
3. Under Browsing, uncheck the "Enable third-party browser extensions
(requires restart)" check box.
4. Click OK.

I recommend you scanning for spywares using the award winning Lavasoft
Adaware software, please download from here (direct link):
http://www.lavasoft.de/ms/index.htm

After successfully installing the Ad-aware, please follow the steps below:

1. Double click the Ad-Aware icon on desktop.
2. Click "Check for Updates", "Connect" and download the latest pattern file
if available. and click Finish
3. Click "Start" and then "Next"
4. After the scan is finished, click "Next"
5. Select all the items (checkboxes) or
(Right click on any object in the "Scan result" list and choose 'Select
all objects')
6. Click Next and click OK to confirm removal.

--
HTH
Meena
"Jeremy Herman" <Jeremy Herman@discussions.microsoft.com> wrote in message
news:18B61C8F-BEBD-4CF8-AF16-C6D86CDCEA62@microsoft.com...
> When I try to open more than one drive, explorer crashes with the message
> "windows explorer has encountered a problem and has to close..." This
> problem is a few days old. I installed SP2 several months ago. And
nothing
> else since.