Trouble installing software

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I know something like this has been asked and I have searched thru them all..
but nothing seem to pertain to my problem.I am trying to install a software
that I need for my job and it goes all the way thru the install, which takes
about 10 minutes and then I get this error:
INSTALLSHIELD ENGINE HAS ENCOUNTERED A PROBLEM AND NEEDS TO CLOSE.
Then I send the error report and close it, and thats it.. nothing was
installed or anything. I have XP with the service pak 2.
I went into windows install under services.msc and startup type is set at
Manual.
Any help will be greatly appreciated.
Thanks
Barb

 

[bar]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

What's the application?

Make sure you note down the detailled error message and type this in at the
Microsoft Knowledgebase Search page:
http://support.microsoft.com/search

"Barb" wrote:

> I know something like this has been asked and I have searched thru them all..
> but nothing seem to pertain to my problem.I am trying to install a software
> that I need for my job and it goes all the way thru the install, which takes
> about 10 minutes and then I get this error:
> INSTALLSHIELD ENGINE HAS ENCOUNTERED A PROBLEM AND NEEDS TO CLOSE.
> Then I send the error report and close it, and thats it.. nothing was
> installed or anything. I have XP with the service pak 2.
> I went into windows install under services.msc and startup type is set at
> Manual.
> Any help will be greatly appreciated.
> Thanks
> Barb
>
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I can't find anything on the Microsoft Knowledgebase search page about this
problem..
Here is what I get when I look at the details:
Error Signature
AppName: _ins5176_mp
AppVer: 5.10.130.0

"BAR" wrote:

> What's the application?
>
> Make sure you note down the detailled error message and type this in at the
> Microsoft Knowledgebase Search page:
> http://support.microsoft.com/search
>
> "Barb" wrote:
>
> > I know something like this has been asked and I have searched thru them all..
> > but nothing seem to pertain to my problem.I am trying to install a software
> > that I need for my job and it goes all the way thru the install, which takes
> > about 10 minutes and then I get this error:
> > INSTALLSHIELD ENGINE HAS ENCOUNTERED A PROBLEM AND NEEDS TO CLOSE.
> > Then I send the error report and close it, and thats it.. nothing was
> > installed or anything. I have XP with the service pak 2.
> > I went into windows install under services.msc and startup type is set at
> > Manual.
> > Any help will be greatly appreciated.
> > Thanks
> > Barb
> >
> >

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

This is also something else I get:
C:\Windows\Temp\94da_appcompat.txt
Thanks for any help.. I need this software for my job and there doesn't seem
to be a CD for it.. you have to d/l it from the site.

"Barb" wrote:

> I can't find anything on the Microsoft Knowledgebase search page about this
> problem..
> Here is what I get when I look at the details:
> Error Signature
> AppName: _ins5176_mp
> AppVer: 5.10.130.0
>
> "BAR" wrote:
>
> > What's the application?
> >
> > Make sure you note down the detailled error message and type this in at the
> > Microsoft Knowledgebase Search page:
> > http://support.microsoft.com/search
> >
> > "Barb" wrote:
> >
> > > I know something like this has been asked and I have searched thru them all..
> > > but nothing seem to pertain to my problem.I am trying to install a software
> > > that I need for my job and it goes all the way thru the install, which takes
> > > about 10 minutes and then I get this error:
> > > INSTALLSHIELD ENGINE HAS ENCOUNTERED A PROBLEM AND NEEDS TO CLOSE.
> > > Then I send the error report and close it, and thats it.. nothing was
> > > installed or anything. I have XP with the service pak 2.
> > > I went into windows install under services.msc and startup type is set at
> > > Manual.
> > > Any help will be greatly appreciated.
> > > Thanks
> > > Barb
> > >
> > >