cancel an order??

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

Hello. I've recently ordered a keyboard online from Dell. But now I discover
that I have managed to repair my broken one so I don't really need the new
one.
There isn't any obvious way to cancel the order online.
Does anyone know if this is possible. The order hasn't been shipped yet. I
only placed it a few hours ago and so I haven't received my Order number
yet.
Thanks.

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

"MikeJohnes" <1412ffre1@hotmail.com> wrote in message
news:41e7fc4b$0$7959$db0fefd9@news.zen.co.uk...
> Hello. I've recently ordered a keyboard online from Dell. But now I
> discover that I have managed to repair my broken one so I don't really
> need the new one.
> There isn't any obvious way to cancel the order online.
> Does anyone know if this is possible. The order hasn't been shipped yet. I
> only placed it a few hours ago and so I haven't received my Order number
> yet.
> Thanks.


It can be done from the Forums/Customer Care/Cancellations Board.

http://forums.us.dell.com/supportforums/board?board.id=cc_cancellations

You'll need your Customer Number and Order Number.

--
D

I'm not an MVP a VIP nor do I have ESP.
I was just trying to help.
Please use your own best judgment before implementing any suggestions or
advice herein.
No warranty is expressed or implied.
Your mileage may vary.
See store for details.

Remove shoes to E-mail.

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

"HillBillyBuddhist" <hillbillybuddhistshoes@columbus.rr.com> wrote in
message news:34qe4cF4g1bbsU1@individual.net...
> "MikeJohnes" <1412ffre1@hotmail.com> wrote in message
> news:41e7fc4b$0$7959$db0fefd9@news.zen.co.uk...
>> Hello. I've recently ordered a keyboard online from Dell. But now I
>> discover that I have managed to repair my broken one so I don't really
>> need the new one.
>> There isn't any obvious way to cancel the order online.
>> Does anyone know if this is possible. The order hasn't been shipped yet.
>> I only placed it a few hours ago and so I haven't received my Order
>> number yet.
>> Thanks.
>
>
> It can be done from the Forums/Customer Care/Cancellations Board.
>
> http://forums.us.dell.com/supportforums/board?board.id=cc_cancellations
>
> You'll need your Customer Number and Order Number.
>
> --
> D
>
> I'm not an MVP a VIP nor do I have ESP.
> I was just trying to help.
> Please use your own best judgment before implementing any suggestions or
> advice herein.
> No warranty is expressed or implied.
> Your mileage may vary.
> See store for details.
>
> Remove shoes to E-mail.
>
Thanks for the reply
The forum is on the American site. Do you know if it can be used by people
outside the US?
Also I haven't received my order number yet from Dell. Only the customer
number so I'll wait until I receive it before I post.

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

"MikeJohnes" <1412ffre1@hotmail.com> wrote:


>Thanks for the reply
>The forum is on the American site. Do you know if it can be used by people
>outside the US?

Duh. It took me about three seconds, in the US to go to the US
Dell site, transfer to the UK/Euro Dell site, enter "cancel
order" in the search bar, and get to here:

http://search.euro.dell.com/results.aspx?s=gen&cat=all&c=uk&l=en&cs=&k=cancel+order&x=13&y=7

which results seem to indicate that there are a number of
approaches on the UK/Euro Dell site to canceling your order.

Since you didn't specify the division [home/home office, small
business, etc] you purchased from, using the Customer Care link
on the UK/Euro Dell main page didn't get further than that
selection, so I couldn't find out whether or not the UK/Euro Dell
site includes those forums the US site does.

I guess, maybe you could try going there on your own

http://www1.euro.dell.com/content/default.aspx?c=uk&l=en&s=gen

since you will have more of an idea of where you might want to go
than I do.

--
OJ III
[Email to Yahoo address may be burned before reading.
Lower and crunch the sig and you'll net me at comcast.]