problem installing printer software

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

For some reason the installation of SP2 can cause a file
called "AUTOEXEC.NT" to be corrupted or deleted. This
file is part of the Windows 16-bit subsystem and usually
lives in the system32 folder.

What's happening when you get this error is that the
setup for that program uses InstallSheild which is a 16-
bit program. Since the AUTOEXEC.NT file is missing, it
can't run the install program. Not everyone who installs
SP2 will have this problem.

Fortunately there is a backup of the file living on your
hard drive.

Double click "My Computer" then your hard drive (probably
C drive) and open the "WINDOWS" folder.

Open "SYSTEM32" and see if the "AUTOEXEC.NT" file is in
there. Chances are it isn't. If it is, then it's probably
corrupt. Arrow up or hit "Back" to return to the main
WINDOWS folder.

Go down to "Repair" folder and double click. You should
find "autoexec.nt" and "config.nt" in there. Copy these
files (Ctrl+C) then go back to SYSTEM32 and paste them
there (Ctrl+V). It will ask you if you want to replace
the old one-click "Yes".

That should do it. Now try installing that program and it
should work fine

>-----Original Message-----
>The following message pops up when I try to run the CD-
>rom with installation software for my printer (EPSON
>STYLUS):
>
>C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system is not
>suitable for running MS-DOS and Microsoft Windows
>Applications.
>
>My computer runs on Windows XP. I have been through the
>entire range of troubleshooting possibilities.
>Can you tell what the problem might be and how I might
>resolve it?
>
>Many thanks,
>
>Karen
>.
>