thank you wr2 thank you for your reply, the laptop does not have a built in webcam, but we have an external webcam that plugs in to the usb port. i know about the webcam having a built in mic. i just want to know if her laptop has a built in mic from the factory or not. the mic in the webcam does not work for some reason and when we use the magic jack sometimes its very hard to get a clear connection and hear her when shes talking to me. so im trying to find out if maybe the sound card is bad or is there some other problem going on.
NO to built in mic....
All the best Brett