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Inspiron 2650 forum

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April 1, 2012 11:30:21 PM

Hello,
I have a Inspiron 2650 with the Celeron 1.6Ghz processor with 512 RAM. It came with a plain CDROM drive that works fine. I installed a dvd/cdcombo drive as a replacement to view movies, but the drive does not recognize the dvd disk. I have loaded VLC player and that too does not recognize the dvd disk. I appreciate any help you can give. thanks

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a c 205 D Laptop
April 2, 2012 8:29:06 PM

When you say "THE" DVD disk, are you saying you only tried one? If so, try a few more. If none of them are read, you may have gotten a bad drive.
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April 7, 2012 7:51:08 PM

Thanks hang-the-9. I have tried several different DVD movies.
I have loaded Windows drivers and updated with the Dell Support driver list, but no go.
I can play an audio CD and it plays fine, but when I put a DVD movie in, I get no response, not even audio.
I can hear the drive starting and stopping as if it is hunting on the disk for information but I get no other response from the drive. Windows Device Manager indicates that the drive is functioning properly even though it isn't. I am thinking that I have forgotten some software or something simple but I cannot figure it out. The drive is brand new so the probability of being bad is not high, though I suppose it could be defective. Just want to make sure I have not exhausted all other possibilities. Thanks for any help on this.
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a c 205 D Laptop
April 9, 2012 4:30:18 PM

Do programs on DVD (game or something) work OK? DVD/CD drives can have a bad DVD or CD reader part and the other side may work just fine.

You can try to run the filter fix http://pcsupport.about.com/od/driverssupport/ht/upperfi..., then uninstall and re-install the drive from device manager, see if that fixes it.

If not, get a replacement drive.
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April 19, 2012 12:00:03 AM

hang-the-9 said:
Do programs on DVD (game or something) work OK? DVD/CD drives can have a bad DVD or CD reader part and the other side may work just fine.

You can try to run the filter fix http://pcsupport.about.com/od/driverssupport/ht/upperfi..., then uninstall and re-install the drive from device manager, see if that fixes it.

If not, get a replacement drive.




Thanks Hang-the -9 but after trying your suggestion I still cannot get the drive to function correctly.
I have contacted the vendor about the dvd drive and I am awaiting their response.
Thanks again.
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