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XP crashes when burning CDs

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js_bach   05-24-2003 at 12:50:31 AM

I am using WinXP Pro with Easy CD Creator 5.3 and Direct CD installed. Anyway, the computer crashes when I copy files to a CD-R or CD-RW and I have to reboot. Does anyone know what might be causing this? I have tried using several different brands of CD-Rs on the hunch that I might have gotten a bad batch. Also, Windows says that the drive is working properly under Device Manager.

If anyone can help me solve this problem it would be much appreciated. Thanks

Having a thing is not nearly as pleasing as wanting it. It is illogical but it is often true.

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Brad_Barker   05-24-2003 at 01:23:46 AM
- 0 +

Have you tried updating roxio. One other thing, do you download the hot fixes for Win XP. You could have downloaded a hot fix that is incompatable with Roxio. One other thing post your system specs, that could help narrow down the problem

<font color=orange>OW</font color=orange> <font color=orange>OR</font color=orange> <font color=green>GW</font color=green> <font color=blue>BL</font color=blue> <font color=blue>BW</font color=blue> <font color=green>GR</font color=green> [brown]BW[/brown] wait... There is no brown markup!! :frown:

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js_bach   05-24-2003 at 01:43:47 AM
- 0 +

I am using the latest updates from the Roxio website. I am using SP1 with all of the applicable hotfixes from the Windows Update site. Here are my system specs.

Athlon (Thunderbird) 1400MHz
Gigabyte GA-7DX Motherboard
768MB PC2100 DDR RAM
Nvidia GeForce3
IBM 60GB Hard Drive
NEC 16x/48x DVD drive
NEC 12x-10x-32x CD-RW
WinXP Pro SP1

Having a thing is not nearly as pleasing as wanting it. It is illogical but it is often true.

Reply to js_bach
Brad_Barker   05-24-2003 at 02:36:52 AM
- 0 +

Was it working fine before and then it just quit. If that is the case, I say it is probably a Win XP hot fix update. Especially if you update Win XP on a regular basis.

<font color=orange>OW</font color=orange> <font color=orange>OR</font color=orange> <font color=green>GW</font color=green> <font color=blue>BL</font color=blue> <font color=blue>BW</font color=blue> <font color=green>GR</font color=green> [brown]BW[/brown] wait... There is no brown markup!! :frown:

Reply to Brad_Barker
Toejam31   05-24-2003 at 05:46:27 AM
- 0 +

Try disabling the Imapi CD-Burning COM Service, or setting it to manual, and see if that helps. Start\Settings\Control Panel\Administrative Tools\Component Services\Services (Local).

Toey

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js_bach   05-27-2003 at 01:05:24 AM
- 0 +

I tried that and it still doesn't work. I checked Event Viewer and there are quite a few Service and Win Management errors. At this point I think I'm going to just do a clean re-install and see if that helps.

Having a thing is not nearly as pleasing as wanting it. It is illogical but it is often true.

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Ganache   05-27-2003 at 07:02:54 PM
- 0 +

I don't remenber what version of Easy CD creator, but one had problem with XP, there was a version specific for XP.

Personnaly i would recommend you try Nero Burning Rom. Get the demo and try to burn. If it doesn't crash, it's Easy CD the problem

Reply to Ganache
jlanka   05-27-2003 at 07:35:56 PM
- 0 +

ditch Roxio. It sucks. Get Nero.

<i>It's always the one thing you never suspected.</i>

Reply to jlanka
Zoron   05-27-2003 at 09:04:17 PM
- 0 +

Or upgrade to version 6... a lot of improvements over v5.x and it burns CDs just about as fast as Nero.

<font color=red> If you design software that is fool-proof, only a fool will want to use it. </font color=red>

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