Printing problems, only in Word???

[Frisbee]

Hello people from around the world;

I have a very strange problem:
A friend of mine has a computer running under Windows 2000,
and she uses MS Office 2000.
Her printer - an HP DeskJet 710c - prints perfectly in all software (Excel, internet etc.), except in Word.
In Word, it only prints a blank page.

I have already reinstalled Office, reinstalled the printer, but this does not solve the problem.

Could this be a Windows problem?
Or could there be some option in Word which is not checked or so?
This is really strange!

Thank you very much for any help!
Frisbee

 

[camieabz]

Try File/Print and when the print box pops up, look in the "Print What:" box below on the left. What's in the box?

If it's "Document" that's fine.

Also, double check that the printer in the box is the one you want.

Other than that, I can only suggest you try the trouble shooter and maybe try a re-installation of Word.

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