Auto Updates and Account Type - virus attached

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I have been the vitim of a virus caught through MSN Messenger.

So far I have only been able to regain internet access but still unable to
regain Auto Updates and User Account Adminstrator rights.

When I try to access the Windows Update Web site, I receive the following
error message: "Access Denied Network policy settings prevent you from using
Windows Update to download
and install updates on your computer"

Also, when try to regain Administrator rights the Automatic Updates tab does
not appear in System Properties.


I have try to search and understand MSN support online but to no effect.

I am running Windows XP Home addition.

Can anyone save my sanity ???
2 answers Last reply
More about auto updates account type virus attached
  1. Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

    For the benefit of all users, please state the Name of the Virus and how you
    managed to:
    a. detect the virus
    b. delete the virus


    "RJK133" wrote:

    > I have been the vitim of a virus caught through MSN Messenger.
    >
    > So far I have only been able to regain internet access but still unable to
    > regain Auto Updates and User Account Adminstrator rights.
    >
    > When I try to access the Windows Update Web site, I receive the following
    > error message: "Access Denied Network policy settings prevent you from using
    > Windows Update to download
    > and install updates on your computer"
    >
    > Also, when try to regain Administrator rights the Automatic Updates tab does
    > not appear in System Properties.
    >
    >
    > I have try to search and understand MSN support online but to no effect.
    >
    > I am running Windows XP Home addition.
    >
    > Can anyone save my sanity ???
    >
  2. Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

    All I suspect from reading articles is that the virus was caught through
    opening a file within MSN Messenger.

    I would not say I have deleted the virus yet inspite of having run new virus
    detect and destroy software.

    I have also managed to download the new 7.0 version of messenger

    "RJK133" wrote:

    > I have been the vitim of a virus caught through MSN Messenger.
    >
    > So far I have only been able to regain internet access but still unable to
    > regain Auto Updates and User Account Adminstrator rights.
    >
    > When I try to access the Windows Update Web site, I receive the following
    > error message: "Access Denied Network policy settings prevent you from using
    > Windows Update to download
    > and install updates on your computer"
    >
    > Also, when try to regain Administrator rights the Automatic Updates tab does
    > not appear in System Properties.
    >
    >
    > I have try to search and understand MSN support online but to no effect.
    >
    > I am running Windows XP Home addition.
    >
    > Can anyone save my sanity ???
    >
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