Tom's Hardware > Forum > Windows XP > Windows XP General Discussion > XP Help&Support Center KB Search Problem
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Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

 

Hi all,
Just tried Help and Support Center and Knowledge Base functionality
seems to have disappeared. No KB results are returned and when
selecting 'search options' the section regarding KB search results is
no longer there either. See these Pics:
http://www.members.optushome.com.a [...] earch1.png
http://www.members.optushome.com.a [...] earch2.png

I’ve tried several solutions posted to this news group such as totally
reinstalling pchealth. I’ve also done a repair install. No type of
download accelerator installed either. All was working fine recently.

Any ideas

Thanks

Mick

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Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

 

From behind a proxy server or firewall, allow access to http://sa.windows.com

--

Mark L. Ferguson (NOT an MS-MVP)
FAQ for MS Antispyware version 1.0.509
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
marfers notes for windows xp http://www.geocities.com/marfer_mvp/chatNotes.htm
..
"Mick" <mikeyjames69@NSHotmail.com.ns> wrote in message news:Xns9623C84D96F0Cmikeyjames69NSHotmai@JP.com...
> Hi all,
> Just tried Help and Support Center and Knowledge Base functionality
> seems to have disappeared. No KB results are returned and when
> selecting 'search options' the section regarding KB search results is
> no longer there either. See these Pics:
> http://www.members.optushome.com.a [...] earch1.png
> http://www.members.optushome.com.a [...] earch2.png
>
> I've tried several solutions posted to this news group such as totally
> reinstalling pchealth. I've also done a repair install. No type of
> download accelerator installed either. All was working fine recently.
>
> Any ideas
>
> Thanks
>
> Mick

Reply to Anonymous
- 0 +

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

 

the KB "results" section is totally NOT THERE, or it always shows 0 hits?

Reply to frodo
- 0 +

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

 

frodo@theshire.org wrote in news:1145sfoklhpvk85@corp.supernews.com:

> the KB "results" section is totally NOT THERE, or it always shows
> 0 hits?


Hi,
Totally not there.

Thanks

Mick

Reply to mick
- 0 +

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

 

Mick <mikeyjames69@nshotmail.com.ns> wrote:
> frodo@theshire.org wrote in news:1145sfoklhpvk85@corp.supernews.com:

>> the KB "results" section is totally NOT THERE, or it always shows
>> 0 hits?

> Hi,
> Totally not there.
> Thanks
> Mick

I've never seen that one. Sounds like H&S needs a reinstall, Kelly's site
has info on how to do that.

Reply to frodo
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