XP SP 2 / Java issue

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Not a Windows XP related issue. Please contact
McAfee support.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/se [...] hoose.mspx

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"Mike Henderson" wrote:

| I have a Dell Latitude 800 laptop. I'm having several problems or issues.
| The biggest one right now has to do with the opening or popup windows, it
| might relate to java.
|
| Once I got the PC I quickly installed SP 2. I had issues and troubles when
| I started to install McAfee Security Suite. There were issues with updating
| successfully. After tech support they directed me to a website talking about
| how not all of the registry issues successfully updated. There was a link to
| the article about this issue. I keyed in the registry values and my software
| was installed successfully. I remember one of the issues related to was
| java. It was able to successfully install all the other registry values, but
| this one could not be found. The McAfee people said that this did not
| matter. I tried to contact McAfee before I posted this, but I'm unable to.
| (More on this later).
|
| I am also unable to use my excite email account to launch a simple email. I
| believe this relates somehow to java.
|
| Here is the current message I get when I try to access the McAfee website.
| I fill in all of the fields and get the error message at the bottom of the
| page. When I click to get more details I get
|
| Line: 290
| Char: 908
| Error: 'custclient' is null or not an object
| Code: 0
| URL: http://ts.mcafeehelp.com/chat.asp
| --
| Im going crazy