Archived from groups: alt.sys.pc-clone.dell (More info?)
I have been having problems opening, and/ or ejecting from my cd/dvd drive.
It will usually open after multiple pressings of the eject button. But it is
most annoying. Has anyone else had this problem? or know of a fix Below are
my system highlights,
Thank you for your help
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Dell Computer
Corporation Dimension 2400
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corp. 0G1548 A00
Serial Number: xxxxxx.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A05 12/02/2003
Drives Memory Modules c,d
39.98 Gigabytes Usable Hard Drive Capacity
22.24 Gigabytes Hard Drive Free Space
SAMSUNG CDRW/DVD SM-348B [CD-ROM drive]
3.5" format removeable media [Floppy drive]
WDC WD400EB-75CPF0 [Hard drive] (40.02 GB) -- drive 0, s/n WD-WMAATG881930,
rev 06.04G06, SMART Status: Healthy 510 Megabytes Installed Memory
Slot 'DIMM_1' has 512 MB
Slot 'DIMM_2' is Empty
Local Drive Volumes
c: (on drive 0) 39.98 GB 22.24 GB free
Network Drives
Users Printers
local user accounts last logon xxx
local system accounts xxx
Administrator never (admin)
ASPNET never
Guest 7/4/2004 10:40:08 PM
HelpAssistant never
SUPPORT_388945a0 never
SUPPORT_3f151ab9 never
Lexmark Z700-P700 Series on USB001
Microsoft Shared Fax Driver on SHRFAX:
PDF995 Printer Driver on PDF995PORT
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics
Controller [Display adapter]
Samsung S/T 97B/96B [Monitor] (17.7"vis, s/n H2RT100444, January 2002)
Bus Adapters Multimedia
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C7 SoundMAX
Integrated Digital Audio
Communications Other Devices
BCM V.92 56K Modem
1394 Net Adapter
Broadcom 440x 10/100 Integrated Controller
Cisco Systems VPN Adapter
Network Card MAC Address:
Network IP Address: 'xxxxxxxxxxxx
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
CanoScan FB620U
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
Generic USB Hub
USB Mass Storage Device
USB Printing Support
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
Virus Protection
Norton AntiVirus Version 9.05
Virus Definitions Version 1/18/2005 Rev 7
Last Disk Scan on Friday, January 21, 2005 4:54:07 AM
Realtime File Scanning On
Installed Microsoft Hotfixes
..NETFramework
1.1
S867460 on 9/4/2004 (details...)
DataAccess
KB870669 (details...)
Q832483 on 1/21/2004 (details...)
DirectX
DX9
SP1:
KB839643-DIRECTX9 on 6/9/2004 (details...)
Internet Explorer
SP2 (SP2)
Windows Media Player
WM817787 (details...)
WM828026 (details...)
SP0
Q828026 on 1/21/2004 (details...)
Windows XP
SP2
KB811113[SP] on 8/12/2004 (details...)
SP3
KB834707 on 10/12/2004 (details...)
KB873339 on 12/15/2004 (details...)
KB884020 on 9/22/2004 (details...)
KB885835 on 12/15/2004 (details...)
KB885836 on 12/15/2004 (details...)
KB886185 on 12/16/2004 (details...)
KB890175 on 1/12/2005 (details...)
Software Licenses
Microsoft - Interactive Training 01404-OEM-0000007-00000 (Key: )e
Microsoft - Internet Explorer 55277-OEM-0011903-00102 (Key: )e
Microsoft - MediaPlayer
Microsoft - Office 2000 Professional -
Microsoft - WebFldrs XP
Microsoft - Windows XP Home Edition
(Key: xxx
Symantec Corporation - Norton AntiVirus 2003 1
Software Versions
Activate Memory Card Manager *
Adobe Acrobat Reader Version 5.0.0.0 *
Adobe Systems AdobeDownloadManager Version 1.2 *
Alba Extractor 0.4-dev.exe *
America Online, Inc. - AOL Instant Messenger Version 5.2.3292 *
Apple Computer, Inc. - QuickTime QuickTime 6.3 *
Arcade! Version 1.00 *
Arcsoft Inc. - PhotoFantasy 2000 Version 2.0a.0000.30 *
ArcSoft PhotoStudio Version 2, 0, 0, 1 *
ASF Indexer Application Version 3, 0, 0, 2700 *
Belarc, Inc. - BelManage Client Version 6.1 *
BitTornado *
BJCFD *
Broadcom Corporation - ControlSuite Application Version 6, 12, 0, 0 *
Broderbund Software - 3D Home Architect Application Version 2.10.000 *
BrowserApp Application Version 2, 0, 0, 1 *
CANON INC. - ScanGear Toolbox CS Application Version 2.2.3 *
Cinematronics - 3D Pinball Version 4.40.310 *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
codevisions - MP3 Splitter Version 2.0.0.0 *
Corel Clipbook Version 11.245 *
Corel Corporation Limited - PerfectScript 11 Version 11.0.0.233 *
Corel Corporation Limited - Quattro(R) Pro 11 Version 11.0.0.233 *
Corel Corporation Limited - WordPerfect (R) Office 11 Version 11.0.0.233 *
Corel Corporation Limited - WordPerfect XML Project Designer Version
11.0.0.233 *
Corel Corporation Limited - WordPerfect(R) 11 Version 11.0.0.233 *
CorelDRAW(R) Version 11.217 *
CorelDRAW(R) Version 11.245 *
CyberLink Corp. - PCM2 Application Version 1.0.0826 *
CyberLink Corp. - PowerDVD Version 3.00.3226 *
Dell - DVDSentry Version 1, 0, 5, 0 *
Dell Networking Guide Version 1.0.1205.0 *
Dell Support Version 1, 0, 0, 1 *
Digital Renaissance - NetShow T.A.G. Author Version 3, 0, 0, 629 *
DivX Player *
DivXNetworks Inc. - Config App. Version 1, 0, 0, 1 *
DivXNetworks, Inc. - DivX® Codec for Windows Version 5, 1, 0, 0 *
Electronic Registration for Brøderbund® Products Version 1, 4, 1, 6 *
EVEREST Home Edition *
EXPRESS Version 1.0.001 *
FileZilla Version 2, 2, 5, 100 *
Find the latest critical information about your system Version 2.1.1.17 *
Fire International - GameShark SP Version 1, 0, 0, 0 *
Frontcode Technologies - WinMX Version 3.31 *
Gabest - Media Player Classic Version 6, 4, 8, 2 *
GameShark for GBA Application Version 1, 0, 0, 1 *
Headlight Software, Inc. - GetRight Version 5.1 *
Inkjet Printer Version 1.0.0.0 *
Inno Setup *
InstallDriver Module Version 7.07 *
InstallDriver Module Version 8.00 *
InstallShield unInstaller Version 2.20.926.0 *
Intel(R) Common User Interface Version 7.0.0.3762 *
Jasc Paint Shop Photo Album Version 4.0.3 (20031002.17) *
Jasc Software Inc. - Animation Shop 3 Version 3.10 *
Jasc Software, Inc. - Paint Shop Photo Album Tour Version 1, 0, 0, 1591 *
Jasc Software, Inc. - Paint Shop Pro 8 Version 8.10 *
Java Web Start *
javaw.exe *
K-Lite - RealMedia Settings *
Lavasoft Ad-Aware SE VI.Second Edition *
Lexmark International, Inc. - MarkVision for Windows (32 bit) Version 8.18 *
Lexmark Photo Center *
Lexmark Photo Editor * LXBLKsk Version 3.33 *
Microsoft (R) .NET Framework Version 1.1.4322.2032 *
Microsoft (r) Windows Script Host Version 5.6.0.8820 *
Microsoft Clip Gallery Version 5.1.00.1221 *
Microsoft Corporation - Encarta Version 13.0.0.0531 *
Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 *
Microsoft Corporation - Messenger Version 4.7.3000 *
Microsoft Corporation - Pinball Arcade Trial Version Version 1.0 *
Microsoft Corporation - Windows Installer - Unicode Version 3.0.3790.2180 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft Interactive Training Version 3, 5, 0, 116 *
Microsoft Multimedia Viewer Version 2.00 *
Microsoft Office 2000 Version 9.0.2719 *
Microsoft Outlook Version 9.0.2416 *
Microsoft PowerPoint for Windows Version 9.0.2716 *
Microsoft(R) MSN (R) Communications System Version 7.02.0005.2202 *
Microsoft(R) Windows Media Player Version 10.00.00.3646 *
Microsoft® Access Version 9.0.2719 *
Microsoft® Fax Server Version 5.2.1776.0 *
Microsoft® NetShow Version 3.0.0.2700 *
MicroVision Development - Express Labeler Version 1.0 *
MindVision - Installer VISE 2.8.3 Version 2.8.3 *
Modem Helper *
Motive System Version 5.4.1.asst_classic.asst_matcli *
MUSICMATCH Jukebox Version 8.20.2063 *
NetIntellGames - Net Chess Version 5.12.01.0 *
Nico Mak Computing, Inc. - WinZip Version 7.0 *
Nova Development - Greeting Card Factory Version 1.0.4.36 *
Nullsoft - Winamp Version 5.05 *
Openwares - Application LiveUpdate Version 1, 0, 0, 1 *
Pawn *
PCCam *
pdfEdit995 Application Version 1, 0, 0, 1 *
PhotoPrinter 2000 *
Play the Spider-Man 2 Demo *
PrintMaster Gold Publishing Suite *
PrintMaster Web Site *
Product_Tour Version 01,00,0, 0000 *
RecordNow Version 6.5.0 *
REMIND Application Version 1, 0, 0, 1 *
Remove the DivX Bundle *
Remove the DivX Codec *
Remove the DivX Player *
SDP Version 2.0.0 *
signature995 Application Version 1, 0, 0, 1 *
Speek - FLAC frontend Version 1.07.0001 *
spywarescanner Application Version 1, 0, 0, 1 *
Symantec Corporation - Common Client Version 1.03.15 *
Symantec Corporation - Event Manager Version 1.03.4 *
Symantec Corporation - LiveUpdate Version 2.0.39.0 *
Symantec Corporation - Norton AntiVirus Version 9.05.1015 *
Symantec Integrator Version 6.00.17 *
Symantec ScriptBlocking Version 1, 1, 0, 126 *
Symantec Shared Components Version 2.0 *
TemplateEditor.exe *
USB DSC Version 1, 7, 2, 8 *
Viewpoint Manager Version 2, 0, 0, 42 *
Visual Sciences Ltd. - Lemmings Version 0.9.0.4 *
WavePad *
Wizards to adjust .NET Framework security, assign trust to assemblies, and
fix broken .NET applications. Version 1.0.5000.0 *
--------------------------------------------------------------------------------
I have been having problems opening, and/ or ejecting from my cd/dvd drive.
It will usually open after multiple pressings of the eject button. But it is
most annoying. Has anyone else had this problem? or know of a fix Below are
my system highlights,
Thank you for your help
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Dell Computer
Corporation Dimension 2400
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corp. 0G1548 A00
Serial Number: xxxxxx.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A05 12/02/2003
Drives Memory Modules c,d
39.98 Gigabytes Usable Hard Drive Capacity
22.24 Gigabytes Hard Drive Free Space
SAMSUNG CDRW/DVD SM-348B [CD-ROM drive]
3.5" format removeable media [Floppy drive]
WDC WD400EB-75CPF0 [Hard drive] (40.02 GB) -- drive 0, s/n WD-WMAATG881930,
rev 06.04G06, SMART Status: Healthy 510 Megabytes Installed Memory
Slot 'DIMM_1' has 512 MB
Slot 'DIMM_2' is Empty
Local Drive Volumes
c: (on drive 0) 39.98 GB 22.24 GB free
Network Drives
Users Printers
local user accounts last logon xxx
local system accounts xxx
Administrator never (admin)
ASPNET never
Guest 7/4/2004 10:40:08 PM
HelpAssistant never
SUPPORT_388945a0 never
SUPPORT_3f151ab9 never
Lexmark Z700-P700 Series on USB001
Microsoft Shared Fax Driver on SHRFAX:
PDF995 Printer Driver on PDF995PORT
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics
Controller [Display adapter]
Samsung S/T 97B/96B [Monitor] (17.7"vis, s/n H2RT100444, January 2002)
Bus Adapters Multimedia
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C7 SoundMAX
Integrated Digital Audio
Communications Other Devices
BCM V.92 56K Modem
1394 Net Adapter
Broadcom 440x 10/100 Integrated Controller
Cisco Systems VPN Adapter
Network Card MAC Address:
Network IP Address: 'xxxxxxxxxxxx
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
CanoScan FB620U
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
Generic USB Hub
USB Mass Storage Device
USB Printing Support
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
Virus Protection
Norton AntiVirus Version 9.05
Virus Definitions Version 1/18/2005 Rev 7
Last Disk Scan on Friday, January 21, 2005 4:54:07 AM
Realtime File Scanning On
Installed Microsoft Hotfixes
..NETFramework
1.1
S867460 on 9/4/2004 (details...)
DataAccess
KB870669 (details...)
Q832483 on 1/21/2004 (details...)
DirectX
DX9
SP1:
KB839643-DIRECTX9 on 6/9/2004 (details...)
Internet Explorer
SP2 (SP2)
Windows Media Player
WM817787 (details...)
WM828026 (details...)
SP0
Q828026 on 1/21/2004 (details...)
Windows XP
SP2
KB811113[SP] on 8/12/2004 (details...)
SP3
KB834707 on 10/12/2004 (details...)
KB873339 on 12/15/2004 (details...)
KB884020 on 9/22/2004 (details...)
KB885835 on 12/15/2004 (details...)
KB885836 on 12/15/2004 (details...)
KB886185 on 12/16/2004 (details...)
KB890175 on 1/12/2005 (details...)
Software Licenses
Microsoft - Interactive Training 01404-OEM-0000007-00000 (Key: )e
Microsoft - Internet Explorer 55277-OEM-0011903-00102 (Key: )e
Microsoft - MediaPlayer
Microsoft - Office 2000 Professional -
Microsoft - WebFldrs XP
Microsoft - Windows XP Home Edition
(Key: xxx
Symantec Corporation - Norton AntiVirus 2003 1
Software Versions
Activate Memory Card Manager *
Adobe Acrobat Reader Version 5.0.0.0 *
Adobe Systems AdobeDownloadManager Version 1.2 *
Alba Extractor 0.4-dev.exe *
America Online, Inc. - AOL Instant Messenger Version 5.2.3292 *
Apple Computer, Inc. - QuickTime QuickTime 6.3 *
Arcade! Version 1.00 *
Arcsoft Inc. - PhotoFantasy 2000 Version 2.0a.0000.30 *
ArcSoft PhotoStudio Version 2, 0, 0, 1 *
ASF Indexer Application Version 3, 0, 0, 2700 *
Belarc, Inc. - BelManage Client Version 6.1 *
BitTornado *
BJCFD *
Broadcom Corporation - ControlSuite Application Version 6, 12, 0, 0 *
Broderbund Software - 3D Home Architect Application Version 2.10.000 *
BrowserApp Application Version 2, 0, 0, 1 *
CANON INC. - ScanGear Toolbox CS Application Version 2.2.3 *
Cinematronics - 3D Pinball Version 4.40.310 *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
codevisions - MP3 Splitter Version 2.0.0.0 *
Corel Clipbook Version 11.245 *
Corel Corporation Limited - PerfectScript 11 Version 11.0.0.233 *
Corel Corporation Limited - Quattro(R) Pro 11 Version 11.0.0.233 *
Corel Corporation Limited - WordPerfect (R) Office 11 Version 11.0.0.233 *
Corel Corporation Limited - WordPerfect XML Project Designer Version
11.0.0.233 *
Corel Corporation Limited - WordPerfect(R) 11 Version 11.0.0.233 *
CorelDRAW(R) Version 11.217 *
CorelDRAW(R) Version 11.245 *
CyberLink Corp. - PCM2 Application Version 1.0.0826 *
CyberLink Corp. - PowerDVD Version 3.00.3226 *
Dell - DVDSentry Version 1, 0, 5, 0 *
Dell Networking Guide Version 1.0.1205.0 *
Dell Support Version 1, 0, 0, 1 *
Digital Renaissance - NetShow T.A.G. Author Version 3, 0, 0, 629 *
DivX Player *
DivXNetworks Inc. - Config App. Version 1, 0, 0, 1 *
DivXNetworks, Inc. - DivX® Codec for Windows Version 5, 1, 0, 0 *
Electronic Registration for Brøderbund® Products Version 1, 4, 1, 6 *
EVEREST Home Edition *
EXPRESS Version 1.0.001 *
FileZilla Version 2, 2, 5, 100 *
Find the latest critical information about your system Version 2.1.1.17 *
Fire International - GameShark SP Version 1, 0, 0, 0 *
Frontcode Technologies - WinMX Version 3.31 *
Gabest - Media Player Classic Version 6, 4, 8, 2 *
GameShark for GBA Application Version 1, 0, 0, 1 *
Headlight Software, Inc. - GetRight Version 5.1 *
Inkjet Printer Version 1.0.0.0 *
Inno Setup *
InstallDriver Module Version 7.07 *
InstallDriver Module Version 8.00 *
InstallShield unInstaller Version 2.20.926.0 *
Intel(R) Common User Interface Version 7.0.0.3762 *
Jasc Paint Shop Photo Album Version 4.0.3 (20031002.17) *
Jasc Software Inc. - Animation Shop 3 Version 3.10 *
Jasc Software, Inc. - Paint Shop Photo Album Tour Version 1, 0, 0, 1591 *
Jasc Software, Inc. - Paint Shop Pro 8 Version 8.10 *
Java Web Start *
javaw.exe *
K-Lite - RealMedia Settings *
Lavasoft Ad-Aware SE VI.Second Edition *
Lexmark International, Inc. - MarkVision for Windows (32 bit) Version 8.18 *
Lexmark Photo Center *
Lexmark Photo Editor * LXBLKsk Version 3.33 *
Microsoft (R) .NET Framework Version 1.1.4322.2032 *
Microsoft (r) Windows Script Host Version 5.6.0.8820 *
Microsoft Clip Gallery Version 5.1.00.1221 *
Microsoft Corporation - Encarta Version 13.0.0.0531 *
Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 *
Microsoft Corporation - Messenger Version 4.7.3000 *
Microsoft Corporation - Pinball Arcade Trial Version Version 1.0 *
Microsoft Corporation - Windows Installer - Unicode Version 3.0.3790.2180 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft Interactive Training Version 3, 5, 0, 116 *
Microsoft Multimedia Viewer Version 2.00 *
Microsoft Office 2000 Version 9.0.2719 *
Microsoft Outlook Version 9.0.2416 *
Microsoft PowerPoint for Windows Version 9.0.2716 *
Microsoft(R) MSN (R) Communications System Version 7.02.0005.2202 *
Microsoft(R) Windows Media Player Version 10.00.00.3646 *
Microsoft® Access Version 9.0.2719 *
Microsoft® Fax Server Version 5.2.1776.0 *
Microsoft® NetShow Version 3.0.0.2700 *
MicroVision Development - Express Labeler Version 1.0 *
MindVision - Installer VISE 2.8.3 Version 2.8.3 *
Modem Helper *
Motive System Version 5.4.1.asst_classic.asst_matcli *
MUSICMATCH Jukebox Version 8.20.2063 *
NetIntellGames - Net Chess Version 5.12.01.0 *
Nico Mak Computing, Inc. - WinZip Version 7.0 *
Nova Development - Greeting Card Factory Version 1.0.4.36 *
Nullsoft - Winamp Version 5.05 *
Openwares - Application LiveUpdate Version 1, 0, 0, 1 *
Pawn *
PCCam *
pdfEdit995 Application Version 1, 0, 0, 1 *
PhotoPrinter 2000 *
Play the Spider-Man 2 Demo *
PrintMaster Gold Publishing Suite *
PrintMaster Web Site *
Product_Tour Version 01,00,0, 0000 *
RecordNow Version 6.5.0 *
REMIND Application Version 1, 0, 0, 1 *
Remove the DivX Bundle *
Remove the DivX Codec *
Remove the DivX Player *
SDP Version 2.0.0 *
signature995 Application Version 1, 0, 0, 1 *
Speek - FLAC frontend Version 1.07.0001 *
spywarescanner Application Version 1, 0, 0, 1 *
Symantec Corporation - Common Client Version 1.03.15 *
Symantec Corporation - Event Manager Version 1.03.4 *
Symantec Corporation - LiveUpdate Version 2.0.39.0 *
Symantec Corporation - Norton AntiVirus Version 9.05.1015 *
Symantec Integrator Version 6.00.17 *
Symantec ScriptBlocking Version 1, 1, 0, 126 *
Symantec Shared Components Version 2.0 *
TemplateEditor.exe *
USB DSC Version 1, 7, 2, 8 *
Viewpoint Manager Version 2, 0, 0, 42 *
Visual Sciences Ltd. - Lemmings Version 0.9.0.4 *
WavePad *
Wizards to adjust .NET Framework security, assign trust to assemblies, and
fix broken .NET applications. Version 1.0.5000.0 *
--------------------------------------------------------------------------------
Facebook
Twitter
Instagram