black screen during system restore?

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I ran system restore on my wifes computer and now all I see is a black
screen and the computer does not appear to be working, am I in big trouble?

 

[SWAT]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Are you able to go into safe mode? Try last Good Configuration, if you're
able to do so.

"bsbinns" wrote:

> I ran system restore on my wifes computer and now all I see is a black
> screen and the computer does not appear to be working, am I in big trouble?

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

it goes into safe mode with a black screen, and says "safe mode" in all four
corners with "microsoft (R) xp (R) (build 2600) at the center top of screen -
that is all - no icons or any functions.

"swat" wrote:

> Are you able to go into safe mode? Try last Good Configuration, if you're
> able to do so.
>
> "bsbinns" wrote:
>
> > I ran system restore on my wifes computer and now all I see is a black
> > screen and the computer does not appear to be working, am I in big trouble?