Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)
I have a 3 1/2 year old HP Pavilion. A few weeks ago I suddenly got a blue
screen with white type (like an old DOS screen) saying something like, If you
are seeing this message for the first time, reboot. If not - then there were
lengthy instructions I couldn't understand. At the bottom it said "memory
dump" with a countdown. I rebooted but then could not access any programs.
I took the computer to the Best Buy Geek Squad, where they installed more
memory, Service Pack 2, and replaced the video card. Everything was fine for
about six days, then tonight I got that same blue screen message! This time I
rebooted and so far everything is working.
I am not at all knowledgable about computer ops. I have been all over the XP
and HP sites and can find nothing about such a message. What on earth does it
mean! Is it serious! Any help would be appreciated.
I have a 3 1/2 year old HP Pavilion. A few weeks ago I suddenly got a blue
screen with white type (like an old DOS screen) saying something like, If you
are seeing this message for the first time, reboot. If not - then there were
lengthy instructions I couldn't understand. At the bottom it said "memory
dump" with a countdown. I rebooted but then could not access any programs.
I took the computer to the Best Buy Geek Squad, where they installed more
memory, Service Pack 2, and replaced the video card. Everything was fine for
about six days, then tonight I got that same blue screen message! This time I
rebooted and so far everything is working.
I am not at all knowledgable about computer ops. I have been all over the XP
and HP sites and can find nothing about such a message. What on earth does it
mean! Is it serious! Any help would be appreciated.