Mn-700 Freeze

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

Do you have the latest firmware for the router installed? Open the Base
Station Management Tool and scroll to the bottom of the home page. You
should have firmware version 2.1.2.590. Run the upgrade if you don't.

http://www.microsoft.com/hardware/ [...] dMain.mspx

If you have the latest firmware come back and let us know. We'll set
your PC up with a static IP.

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

I have the same problem, whenever i leave it on for over
a couple hours, it drops all connections. I've ugraded
the firmware but that hasn't helped at all

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

I'll add myself as another ditto for this very issue.

I have the most recent firmware installed and essentially
every morning when I sit down to work, I have to reboot the
MN-700 in order for any of my machines to get online to the
internet.

Suggestions are most welcome!



>-----Original Message-----
>yes i have last firmware and i tried yet to set static ip
>but is the same :the router worked for few time then
>froze ....pls help me again ....
>nk for the reply
>Mdn
>
>>-----Original Message-----
>>Do you have the latest firmware for the router
>installed? Open the Base
>>Station Management Tool and scroll to the bottom of the
>home page. You
>>should have firmware version 2.1.2.590. Run the upgrade
>if you don't.
>>
>>http://www.microsoft.com/hardware/broadbandnetworking/10_
>DLoadMain.mspx
>>
>>If you have the latest firmware come back and let us
>know. We'll set
>>your PC up with a static IP.
>>
>>.
>>
>.
>

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

For all those suffering this issue, I just completed a tech
call with Micro$oft and have to admit, they were very
efficient. We reset modem settings last night and when I
noticed I was offline again this morning, I called them
back and provided my case number. The tech did a little
bit of troubleshooting and then let me know my modem was
likely faulty and needed to be replaced. Since the MN-700
is no longer produced, I am getting a refund and can
replace the MS router with whatever I'd like.

In short, if your MN-700 is still under warranty, call them
for technical support at 800.936.3900. You will need to
have already registered your product and you will need your
product ID.

Best of luck.



>-----Original Message-----
>I'll add myself as another ditto for this very issue.
>
>I have the most recent firmware installed and essentially
>every morning when I sit down to work, I have to reboot the
>MN-700 in order for any of my machines to get online to the
>internet.
>
>Suggestions are most welcome!
>
>
>
>>-----Original Message-----
>>yes i have last firmware and i tried yet to set static ip
>>but is the same :the router worked for few time then
>>froze ....pls help me again ....
>>nk for the reply
>>Mdn
>>
>>>-----Original Message-----
>>>Do you have the latest firmware for the router
>>installed? Open the Base
>>>Station Management Tool and scroll to the bottom of the
>>home page. You
>>>should have firmware version 2.1.2.590. Run the upgrade
>>if you don't.
>>>
>>>http://www.microsoft.com/hardware/broadbandnetworking/10_
>>DLoadMain.mspx
>>>
>>>If you have the latest firmware come back and let us
>>know. We'll set
>>>your PC up with a static IP.
>>>
>>>.
>>>
>>.
>>
>.
>