MN 700 PPPoE Authentication Problems

Adam

Distinguished
Mar 30, 2004
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0
18,780
Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

My Router says it is connected to my internet provider
but it does not display any IP information.

My Internal LAN seems to be just fine just the connection
to the outside world.

I contacted my ISP and they can see my connection
authenticating just fine but that it disconnects and
reconnects every 30 seconds. They think that the router
is dropping the IP information and then can not retrieve
a new one, even though it gets through the authentication
process.

I've been told to go buy a linksys or another router. Is
this really necessary?

I have downloaded the update and will try to update
tonight. I see that it hasn't been updated since July of
2004. I know I've updated it since then so I believe I
am using the latest version. But I will check.

What are my options?

Thanks,
Adam
 

Adam

Distinguished
Mar 30, 2004
343
0
18,780
Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

MN 500 Router <Posted MN 700 befor>

I really need some help with this

>-----Original Message-----
>My Router says it is connected to my internet provider
>but it does not display any IP information.
>
>My Internal LAN seems to be just fine just the
connection
>to the outside world.
>
>I contacted my ISP and they can see my connection
>authenticating just fine but that it disconnects and
>reconnects every 30 seconds. They think that the router
>is dropping the IP information and then can not retrieve
>a new one, even though it gets through the
authentication
>process.
>
>I've been told to go buy a linksys or another router.
Is
>this really necessary?
>
>I have downloaded the update and will try to update
>tonight. I see that it hasn't been updated since July of
>2004. I know I've updated it since then so I believe I
>am using the latest version. But I will check.
>
>What are my options?
>
>Thanks,
>Adam
>.
>
 

Adam

Distinguished
Mar 30, 2004
343
0
18,780
Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

From Router:
Current Base Station Firmware Version
Version: V1.11.017
Date: 10-03-2003


>-----Original Message-----
>My Router says it is connected to my internet provider
>but it does not display any IP information.
>
>My Internal LAN seems to be just fine just the
connection
>to the outside world.
>
>I contacted my ISP and they can see my connection
>authenticating just fine but that it disconnects and
>reconnects every 30 seconds. They think that the router
>is dropping the IP information and then can not retrieve
>a new one, even though it gets through the
authentication
>process.
>
>I've been told to go buy a linksys or another router.
Is
>this really necessary?
>
>I have downloaded the update and will try to update
>tonight. I see that it hasn't been updated since July of
>2004. I know I've updated it since then so I believe I
>am using the latest version. But I will check.
>
>What are my options?
>
>Thanks,
>Adam
>.
>