i have a hp dv7-3165 laptop and i was told their maybe a recall on the unit. recently i've been having overheating problems with my laptop especially when i go to use cd/dvd/blu-ray drive it will shut down about half way through the movie i am watching then when i boot it back up it gives a system 900 error. now i have the laptop sitting on a vented laptop stand where air can get through. ever since i first bought the computer i have used the stand. you can contact me by my email at firstname.lastname@example.org
I work for HP and I would like to look into this matter further. If you haven't resolved the issue please feel free to email me your product and contact information to email@example.com. Please include in the subject line Attn: Veronica-Tom.