HP Laptop Recall List

Hello,
My daughter's 15 inch HP laptop started smoking the other day. Were there any laptops recalled or just the batteries?
4 answers Last reply
More about laptop recall list
  1. :o Call HP support!
  2. HP Support may not tell you if there is a recall, I received a broken HP laptop free, which was a recalled model, and there were a lot of horror stories regarding it.

    But if you want any help determining if there was a recall, you'll need to post the model #.

    If it's a newer laptop, it maybe something you'll have to fight HP over, because the legal action from these things (they don't recall unless they are forced) can take a long time.
  3. Hi helgakupper,

    I work for HP and I would like to look into this matter further. If you haven't resolved the issue please feel free to email me your product and contact information to psgsocialmedia@hp.com. Please include in the subject line Attn: Veronica-Tom.
  4. hello, SoMeAm

    i have a hp dv7-3165 laptop and i was told their maybe a recall on the unit. recently i've been having overheating problems with my laptop especially when i go to use cd/dvd/blu-ray drive it will shut down about half way through the movie i am watching then when i boot it back up it gives a system 900 error. now i have the laptop sitting on a vented laptop stand where air can get through. ever since i first bought the computer i have used the stand. you can contact me by my email at sere_chan22@yahoo.com

    someam said:
    Hi helgakupper,

    I work for HP and I would like to look into this matter further. If you haven't resolved the issue please feel free to email me your product and contact information to psgsocialmedia@hp.com. Please include in the subject line Attn: Veronica-Tom.
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