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Mapped Drive Connection to Network Share is being disconne..

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Anonymous
April 5, 2005 2:07:02 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

How can I prevent the mapped drives from being disconnected. Tried following
the instructions under Article - Q297684 and it didn't help. Client computer
is using XP Pro to connect to Windowss 2000 shared folders and NT4 shared
folders. Client is stil being disconnected constantly.
Anonymous
April 6, 2005 2:08:51 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hi,

Thank you for posting.

From your post, my understanding of this issue is: How to prevent Windows
XP Professional clients with mapped drives to Windows 2000 and Windows NT4
from being disconnected after a few minutes of idle time. If this is not
correct, please feel free to let me know.

Based on my research, the disconnecting can be caused by the clients or the
servers. Please refer to the following steps to solve the issue
respectively:

Step 1: On the servers which are sharing folders (Windows 2000 or Windows
NT4)
--------------------------------------------------
First, I would like to confirm with you that whether you performed the
steps which mentioned in the KB297684 on the server side. The steps in the
KB297684 should be performed on the server, if you performed the steps on
the client, the issue cannot be resolved. I also paste related
information here for your convenience:

1. NOTE: You cannot use this method to turn off the autodisconnect feature
of the Server service. You can only use this method to change the default
time-out period for the autodisconnect feature.

Use Registry Editor to increase the default time-out period. To do this,
follow these steps, and then quit Registry Editor:

a. Click "Start", click "Run", type "regedit" (without the quotation marks)
(Windows 2000) or type "regedt32" (without the quotation marks) (Windows NT
4.0), and then click "OK".

b. Locate and then click the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanserver\parameters

c. In the right pane, click the autodisconnect value, and then on the
"Edit" menu, click "Modify". If the autodisconnect value does not exist,
follow these steps:

(a).On the "Edit" menu, point to "New", and then click "REG_DWORD".

(b).Type "autodisconnect" (without the quotation marks), and then press
ENTER.

d. Click "Hexadecimal".

e. In the "Value data" box, type "ffffffff" (without the quotation marks),
and then click "OK".

2. NOTE: If you use this method, you may turn off the autotuning feature
for the Server service.

To change the default time-out period for the autodisconnect feature of the
Server service, open a command prompt, type the following line, and then
press ENTER

"net config server /autodisconnect:<number>" (without the quotation marks)
where <number> is the number of minutes that you want the server to wait
before it disconnects a mapped network drive. The maximum value for this
command is 65,535.

NOTE: If you set the autodisconnect value to 0 (zero), the autodisconnect
feature is not turned off, and the Server service disconnects mapped
network drives after only a few seconds of idle time.

To turn off the autodisconnect feature, open a command prompt, type the
following line, and then press ENTER:

"net config server /autodisconnect:-1" (without the quotation marks)

Step 2: On the clients with mapped drivers (Windows XP Professional)
-------------------------------------------------------
If you have already performed the steps in KB297684 on the server, but the
method above does not work, please refer to the following steps to see if
the issue can be resolved:

1. You can try this registry setting:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanworkstation\param
eters

Name = KeepConn
Type = REG_DWORD
Value = ffff

2. Also, make sure the customer doesn't have this registry setting:

HKLM\SYSTEM\CCS\Control\Networkprovider\RestoreConnection=1 (default = 0)

This makes the system to disable restoring the network connections.

Step 3: Some third-party software may cause the disconnecting
---------------------------------------------------------
1. Compaq management utilities on the server have been known to cause the
issue on clients. Please review Q305355.

2. There are some antivirus or firewall utilities on the clients have been
known to cause disconnecting. No specific packages can be identified, but
try removing them all to see if the problem goes away.

3. Some Cisco related software, such as the Cisco VPN Client may cause this
issue. If such software is installed on the Windows XP, please temporary
uninstall them for a test.

If the issue still exists, please let me know the following information so
that I can provide further assistance on this problem:

When the mapped drives are disconnected after a regular interval of
inactivity, if you try to access or browse them, does it reconnect quickly
or the connection cannot be re-established?

I look forward to your reply.

Have a nice day!

Sincerely,

Tom Che

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
>Thread-Topic: Mapped Drive Connection to Network Share is being
disconnected
>thread-index: AcU6AeLet/oRH/Y4QC6tkaJ8WvMKLw==
>X-WBNR-Posting-Host: 63.239.207.77
>From: =?Utf-8?B?Q2hhcmxpZSBIaWxs?= <interstateIT@news.postalias>
>Subject: Mapped Drive Connection to Network Share is being disconnected
>Date: Tue, 5 Apr 2005 10:07:02 -0700
>Lines: 4
>Message-ID: <8760DD9C-D027-491F-A1B0-4968C14703E9@microsoft.com>
>MIME-Version: 1.0
>Content-Type: text/plain;
> charset="Utf-8"
>Content-Transfer-Encoding: 7bit
>X-Newsreader: Microsoft CDO for Windows 2000
>Content-Class: urn:content-classes:message
>Importance: normal
>Priority: normal
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>Newsgroups: microsoft.public.windowsxp.help_and_support
>NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
>Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windowsxp.help_and_support:134129
>X-Tomcat-NG: microsoft.public.windowsxp.help_and_support
>
>How can I prevent the mapped drives from being disconnected. Tried
following
>the instructions under Article - Q297684 and it didn't help. Client
computer
>is using XP Pro to connect to Windowss 2000 shared folders and NT4 shared
>folders. Client is stil being disconnected constantly.
>
Anonymous
April 7, 2005 9:51:05 AM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I am having a similar problem with any machine with XPpro SP2 on the network.
None of the Windows 2k or 98 machines drop the mapped drives.

Once they are dropped, the user has to log off and on again before the
mapped drive becomes available again.

Do you think this is the same problem you describe.

Regards
Julian Bradbury

"Tom Che [MSFT]" wrote:

> Hi,
>
> Thank you for posting.
>
> From your post, my understanding of this issue is: How to prevent Windows
> XP Professional clients with mapped drives to Windows 2000 and Windows NT4
> from being disconnected after a few minutes of idle time. If this is not
> correct, please feel free to let me know.
>
> Based on my research, the disconnecting can be caused by the clients or the
> servers. Please refer to the following steps to solve the issue
> respectively:
>
> Step 1: On the servers which are sharing folders (Windows 2000 or Windows
> NT4)
> --------------------------------------------------
> First, I would like to confirm with you that whether you performed the
> steps which mentioned in the KB297684 on the server side. The steps in the
> KB297684 should be performed on the server, if you performed the steps on
> the client, the issue cannot be resolved. I also paste related
> information here for your convenience:
>
> 1. NOTE: You cannot use this method to turn off the autodisconnect feature
> of the Server service. You can only use this method to change the default
> time-out period for the autodisconnect feature.
>
> Use Registry Editor to increase the default time-out period. To do this,
> follow these steps, and then quit Registry Editor:
>
> a. Click "Start", click "Run", type "regedit" (without the quotation marks)
> (Windows 2000) or type "regedt32" (without the quotation marks) (Windows NT
> 4.0), and then click "OK".
>
> b. Locate and then click the following key in the registry:
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanserver\parameters
>
> c. In the right pane, click the autodisconnect value, and then on the
> "Edit" menu, click "Modify". If the autodisconnect value does not exist,
> follow these steps:
>
> (a).On the "Edit" menu, point to "New", and then click "REG_DWORD".
>
> (b).Type "autodisconnect" (without the quotation marks), and then press
> ENTER.
>
> d. Click "Hexadecimal".
>
> e. In the "Value data" box, type "ffffffff" (without the quotation marks),
> and then click "OK".
>
> 2. NOTE: If you use this method, you may turn off the autotuning feature
> for the Server service.
>
> To change the default time-out period for the autodisconnect feature of the
> Server service, open a command prompt, type the following line, and then
> press ENTER
>
> "net config server /autodisconnect:<number>" (without the quotation marks)
> where <number> is the number of minutes that you want the server to wait
> before it disconnects a mapped network drive. The maximum value for this
> command is 65,535.
>
> NOTE: If you set the autodisconnect value to 0 (zero), the autodisconnect
> feature is not turned off, and the Server service disconnects mapped
> network drives after only a few seconds of idle time.
>
> To turn off the autodisconnect feature, open a command prompt, type the
> following line, and then press ENTER:
>
> "net config server /autodisconnect:-1" (without the quotation marks)
>
> Step 2: On the clients with mapped drivers (Windows XP Professional)
> -------------------------------------------------------
> If you have already performed the steps in KB297684 on the server, but the
> method above does not work, please refer to the following steps to see if
> the issue can be resolved:
>
> 1. You can try this registry setting:
>
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanworkstation\param
> eters
>
> Name = KeepConn
> Type = REG_DWORD
> Value = ffff
>
> 2. Also, make sure the customer doesn't have this registry setting:
>
> HKLM\SYSTEM\CCS\Control\Networkprovider\RestoreConnection=1 (default = 0)
>
> This makes the system to disable restoring the network connections.
>
> Step 3: Some third-party software may cause the disconnecting
> ---------------------------------------------------------
> 1. Compaq management utilities on the server have been known to cause the
> issue on clients. Please review Q305355.
>
> 2. There are some antivirus or firewall utilities on the clients have been
> known to cause disconnecting. No specific packages can be identified, but
> try removing them all to see if the problem goes away.
>
> 3. Some Cisco related software, such as the Cisco VPN Client may cause this
> issue. If such software is installed on the Windows XP, please temporary
> uninstall them for a test.
>
> If the issue still exists, please let me know the following information so
> that I can provide further assistance on this problem:
>
> When the mapped drives are disconnected after a regular interval of
> inactivity, if you try to access or browse them, does it reconnect quickly
> or the connection cannot be re-established?
>
> I look forward to your reply.
>
> Have a nice day!
>
> Sincerely,
>
> Tom Che
>
> Microsoft Online Partner Support
> Get Secure! - www.microsoft.com/security
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> --------------------
> >Thread-Topic: Mapped Drive Connection to Network Share is being
> disconnected
> >thread-index: AcU6AeLet/oRH/Y4QC6tkaJ8WvMKLw==
> >X-WBNR-Posting-Host: 63.239.207.77
> >From: =?Utf-8?B?Q2hhcmxpZSBIaWxs?= <interstateIT@news.postalias>
> >Subject: Mapped Drive Connection to Network Share is being disconnected
> >Date: Tue, 5 Apr 2005 10:07:02 -0700
> >Lines: 4
> >Message-ID: <8760DD9C-D027-491F-A1B0-4968C14703E9@microsoft.com>
> >MIME-Version: 1.0
> >Content-Type: text/plain;
> > charset="Utf-8"
> >Content-Transfer-Encoding: 7bit
> >X-Newsreader: Microsoft CDO for Windows 2000
> >Content-Class: urn:content-classes:message
> >Importance: normal
> >Priority: normal
> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> >Newsgroups: microsoft.public.windowsxp.help_and_support
> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
> >Xref: TK2MSFTNGXA01.phx.gbl
> microsoft.public.windowsxp.help_and_support:134129
> >X-Tomcat-NG: microsoft.public.windowsxp.help_and_support
> >
> >How can I prevent the mapped drives from being disconnected. Tried
> following
> >the instructions under Article - Q297684 and it didn't help. Client
> computer
> >is using XP Pro to connect to Windowss 2000 shared folders and NT4 shared
> >folders. Client is stil being disconnected constantly.
> >
>
>
Related resources
Anonymous
April 13, 2005 4:09:04 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hello Tom,

I did apply the changes to the registry to both client and servers. It
didn't help. BUT
I think I found the culprit! Step 3 #3. I uninstalled the Cisco VPN client
and it worked! The drives are now connecting all the time. No more
disconnects. Now the problem now is how can the user connect remotely
without the VPN client? Do you have any similar reports like this? The user
is using the same laptop to both office and home.


"Tom Che [MSFT]" wrote:

> Hi,
>
> Thank you for posting.
>
> From your post, my understanding of this issue is: How to prevent Windows
> XP Professional clients with mapped drives to Windows 2000 and Windows NT4
> from being disconnected after a few minutes of idle time. If this is not
> correct, please feel free to let me know.
>
> Based on my research, the disconnecting can be caused by the clients or the
> servers. Please refer to the following steps to solve the issue
> respectively:
>
> Step 1: On the servers which are sharing folders (Windows 2000 or Windows
> NT4)
> --------------------------------------------------
> First, I would like to confirm with you that whether you performed the
> steps which mentioned in the KB297684 on the server side. The steps in the
> KB297684 should be performed on the server, if you performed the steps on
> the client, the issue cannot be resolved. I also paste related
> information here for your convenience:
>
> 1. NOTE: You cannot use this method to turn off the autodisconnect feature
> of the Server service. You can only use this method to change the default
> time-out period for the autodisconnect feature.
>
> Use Registry Editor to increase the default time-out period. To do this,
> follow these steps, and then quit Registry Editor:
>
> a. Click "Start", click "Run", type "regedit" (without the quotation marks)
> (Windows 2000) or type "regedt32" (without the quotation marks) (Windows NT
> 4.0), and then click "OK".
>
> b. Locate and then click the following key in the registry:
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanserver\parameters
>
> c. In the right pane, click the autodisconnect value, and then on the
> "Edit" menu, click "Modify". If the autodisconnect value does not exist,
> follow these steps:
>
> (a).On the "Edit" menu, point to "New", and then click "REG_DWORD".
>
> (b).Type "autodisconnect" (without the quotation marks), and then press
> ENTER.
>
> d. Click "Hexadecimal".
>
> e. In the "Value data" box, type "ffffffff" (without the quotation marks),
> and then click "OK".
>
> 2. NOTE: If you use this method, you may turn off the autotuning feature
> for the Server service.
>
> To change the default time-out period for the autodisconnect feature of the
> Server service, open a command prompt, type the following line, and then
> press ENTER
>
> "net config server /autodisconnect:<number>" (without the quotation marks)
> where <number> is the number of minutes that you want the server to wait
> before it disconnects a mapped network drive. The maximum value for this
> command is 65,535.
>
> NOTE: If you set the autodisconnect value to 0 (zero), the autodisconnect
> feature is not turned off, and the Server service disconnects mapped
> network drives after only a few seconds of idle time.
>
> To turn off the autodisconnect feature, open a command prompt, type the
> following line, and then press ENTER:
>
> "net config server /autodisconnect:-1" (without the quotation marks)
>
> Step 2: On the clients with mapped drivers (Windows XP Professional)
> -------------------------------------------------------
> If you have already performed the steps in KB297684 on the server, but the
> method above does not work, please refer to the following steps to see if
> the issue can be resolved:
>
> 1. You can try this registry setting:
>
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanworkstation\param
> eters
>
> Name = KeepConn
> Type = REG_DWORD
> Value = ffff
>
> 2. Also, make sure the customer doesn't have this registry setting:
>
> HKLM\SYSTEM\CCS\Control\Networkprovider\RestoreConnection=1 (default = 0)
>
> This makes the system to disable restoring the network connections.
>
> Step 3: Some third-party software may cause the disconnecting
> ---------------------------------------------------------
> 1. Compaq management utilities on the server have been known to cause the
> issue on clients. Please review Q305355.
>
> 2. There are some antivirus or firewall utilities on the clients have been
> known to cause disconnecting. No specific packages can be identified, but
> try removing them all to see if the problem goes away.
>
> 3. Some Cisco related software, such as the Cisco VPN Client may cause this
> issue. If such software is installed on the Windows XP, please temporary
> uninstall them for a test.
>
> If the issue still exists, please let me know the following information so
> that I can provide further assistance on this problem:
>
> When the mapped drives are disconnected after a regular interval of
> inactivity, if you try to access or browse them, does it reconnect quickly
> or the connection cannot be re-established?
>
> I look forward to your reply.
>
> Have a nice day!
>
> Sincerely,
>
> Tom Che
>
> Microsoft Online Partner Support
> Get Secure! - www.microsoft.com/security
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> --------------------
> >Thread-Topic: Mapped Drive Connection to Network Share is being
> disconnected
> >thread-index: AcU6AeLet/oRH/Y4QC6tkaJ8WvMKLw==
> >X-WBNR-Posting-Host: 63.239.207.77
> >From: =?Utf-8?B?Q2hhcmxpZSBIaWxs?= <interstateIT@news.postalias>
> >Subject: Mapped Drive Connection to Network Share is being disconnected
> >Date: Tue, 5 Apr 2005 10:07:02 -0700
> >Lines: 4
> >Message-ID: <8760DD9C-D027-491F-A1B0-4968C14703E9@microsoft.com>
> >MIME-Version: 1.0
> >Content-Type: text/plain;
> > charset="Utf-8"
> >Content-Transfer-Encoding: 7bit
> >X-Newsreader: Microsoft CDO for Windows 2000
> >Content-Class: urn:content-classes:message
> >Importance: normal
> >Priority: normal
> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> >Newsgroups: microsoft.public.windowsxp.help_and_support
> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
> >Xref: TK2MSFTNGXA01.phx.gbl
> microsoft.public.windowsxp.help_and_support:134129
> >X-Tomcat-NG: microsoft.public.windowsxp.help_and_support
> >
> >How can I prevent the mapped drives from being disconnected. Tried
> following
> >the instructions under Article - Q297684 and it didn't help. Client
> computer
> >is using XP Pro to connect to Windowss 2000 shared folders and NT4 shared
> >folders. Client is stil being disconnected constantly.
> >
>
>
Anonymous
April 13, 2005 4:12:03 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I think its somewhat similar. I narrowed it down to the client's VPN
installation. Uninstalling the VPN client software remedied the disconnect
problem. But now, need to figure out how can he connect without the VPN?

"Julian Bradbury" wrote:

> I am having a similar problem with any machine with XPpro SP2 on the network.
> None of the Windows 2k or 98 machines drop the mapped drives.
>
> Once they are dropped, the user has to log off and on again before the
> mapped drive becomes available again.
>
> Do you think this is the same problem you describe.
>
> Regards
> Julian Bradbury
>
> "Tom Che [MSFT]" wrote:
>
> > Hi,
> >
> > Thank you for posting.
> >
> > From your post, my understanding of this issue is: How to prevent Windows
> > XP Professional clients with mapped drives to Windows 2000 and Windows NT4
> > from being disconnected after a few minutes of idle time. If this is not
> > correct, please feel free to let me know.
> >
> > Based on my research, the disconnecting can be caused by the clients or the
> > servers. Please refer to the following steps to solve the issue
> > respectively:
> >
> > Step 1: On the servers which are sharing folders (Windows 2000 or Windows
> > NT4)
> > --------------------------------------------------
> > First, I would like to confirm with you that whether you performed the
> > steps which mentioned in the KB297684 on the server side. The steps in the
> > KB297684 should be performed on the server, if you performed the steps on
> > the client, the issue cannot be resolved. I also paste related
> > information here for your convenience:
> >
> > 1. NOTE: You cannot use this method to turn off the autodisconnect feature
> > of the Server service. You can only use this method to change the default
> > time-out period for the autodisconnect feature.
> >
> > Use Registry Editor to increase the default time-out period. To do this,
> > follow these steps, and then quit Registry Editor:
> >
> > a. Click "Start", click "Run", type "regedit" (without the quotation marks)
> > (Windows 2000) or type "regedt32" (without the quotation marks) (Windows NT
> > 4.0), and then click "OK".
> >
> > b. Locate and then click the following key in the registry:
> > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanserver\parameters
> >
> > c. In the right pane, click the autodisconnect value, and then on the
> > "Edit" menu, click "Modify". If the autodisconnect value does not exist,
> > follow these steps:
> >
> > (a).On the "Edit" menu, point to "New", and then click "REG_DWORD".
> >
> > (b).Type "autodisconnect" (without the quotation marks), and then press
> > ENTER.
> >
> > d. Click "Hexadecimal".
> >
> > e. In the "Value data" box, type "ffffffff" (without the quotation marks),
> > and then click "OK".
> >
> > 2. NOTE: If you use this method, you may turn off the autotuning feature
> > for the Server service.
> >
> > To change the default time-out period for the autodisconnect feature of the
> > Server service, open a command prompt, type the following line, and then
> > press ENTER
> >
> > "net config server /autodisconnect:<number>" (without the quotation marks)
> > where <number> is the number of minutes that you want the server to wait
> > before it disconnects a mapped network drive. The maximum value for this
> > command is 65,535.
> >
> > NOTE: If you set the autodisconnect value to 0 (zero), the autodisconnect
> > feature is not turned off, and the Server service disconnects mapped
> > network drives after only a few seconds of idle time.
> >
> > To turn off the autodisconnect feature, open a command prompt, type the
> > following line, and then press ENTER:
> >
> > "net config server /autodisconnect:-1" (without the quotation marks)
> >
> > Step 2: On the clients with mapped drivers (Windows XP Professional)
> > -------------------------------------------------------
> > If you have already performed the steps in KB297684 on the server, but the
> > method above does not work, please refer to the following steps to see if
> > the issue can be resolved:
> >
> > 1. You can try this registry setting:
> >
> > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanworkstation\param
> > eters
> >
> > Name = KeepConn
> > Type = REG_DWORD
> > Value = ffff
> >
> > 2. Also, make sure the customer doesn't have this registry setting:
> >
> > HKLM\SYSTEM\CCS\Control\Networkprovider\RestoreConnection=1 (default = 0)
> >
> > This makes the system to disable restoring the network connections.
> >
> > Step 3: Some third-party software may cause the disconnecting
> > ---------------------------------------------------------
> > 1. Compaq management utilities on the server have been known to cause the
> > issue on clients. Please review Q305355.
> >
> > 2. There are some antivirus or firewall utilities on the clients have been
> > known to cause disconnecting. No specific packages can be identified, but
> > try removing them all to see if the problem goes away.
> >
> > 3. Some Cisco related software, such as the Cisco VPN Client may cause this
> > issue. If such software is installed on the Windows XP, please temporary
> > uninstall them for a test.
> >
> > If the issue still exists, please let me know the following information so
> > that I can provide further assistance on this problem:
> >
> > When the mapped drives are disconnected after a regular interval of
> > inactivity, if you try to access or browse them, does it reconnect quickly
> > or the connection cannot be re-established?
> >
> > I look forward to your reply.
> >
> > Have a nice day!
> >
> > Sincerely,
> >
> > Tom Che
> >
> > Microsoft Online Partner Support
> > Get Secure! - www.microsoft.com/security
> > =====================================================
> > When responding to posts, please "Reply to Group" via your newsreader so
> > that others may learn and benefit from your issue.
> > =====================================================
> > This posting is provided "AS IS" with no warranties, and confers no rights.
> >
> > --------------------
> > >Thread-Topic: Mapped Drive Connection to Network Share is being
> > disconnected
> > >thread-index: AcU6AeLet/oRH/Y4QC6tkaJ8WvMKLw==
> > >X-WBNR-Posting-Host: 63.239.207.77
> > >From: =?Utf-8?B?Q2hhcmxpZSBIaWxs?= <interstateIT@news.postalias>
> > >Subject: Mapped Drive Connection to Network Share is being disconnected
> > >Date: Tue, 5 Apr 2005 10:07:02 -0700
> > >Lines: 4
> > >Message-ID: <8760DD9C-D027-491F-A1B0-4968C14703E9@microsoft.com>
> > >MIME-Version: 1.0
> > >Content-Type: text/plain;
> > > charset="Utf-8"
> > >Content-Transfer-Encoding: 7bit
> > >X-Newsreader: Microsoft CDO for Windows 2000
> > >Content-Class: urn:content-classes:message
> > >Importance: normal
> > >Priority: normal
> > >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> > >Newsgroups: microsoft.public.windowsxp.help_and_support
> > >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
> > >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
> > >Xref: TK2MSFTNGXA01.phx.gbl
> > microsoft.public.windowsxp.help_and_support:134129
> > >X-Tomcat-NG: microsoft.public.windowsxp.help_and_support
> > >
> > >How can I prevent the mapped drives from being disconnected. Tried
> > following
> > >the instructions under Article - Q297684 and it didn't help. Client
> > computer
> > >is using XP Pro to connect to Windowss 2000 shared folders and NT4 shared
> > >folders. Client is stil being disconnected constantly.
> > >
> >
> >
Anonymous
April 14, 2005 1:32:08 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hi,

Thank you for your reply and I have known the further information.

It seems that this issue should be caused by Cisco VPN client. Because I
don't know what kind of VPN Server you are using, I suggest you contact
Cisco to see if there is any more information about this issue.

I understand that you may feel you have been bounced around between
different support professionals, and I realize that it is very frustrating.
Please feel free to involve me during the process of contacting Cisco
support, and I am very glad to be of any assistance regarding this special
problem.

Have a nice day!

Sincerely,

Tom Che

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
>Thread-Topic: Mapped Drive Connection to Network Share is being
disconnected
>thread-index: AcVAXEKS6192SHW5SfO/2g3EOuU5mw==
>X-WBNR-Posting-Host: 63.239.207.77
>From: =?Utf-8?B?Q2hhcmxpZSBIaWxs?= <interstateIT@news.postalias>
>References: <8760DD9C-D027-491F-A1B0-4968C14703E9@microsoft.com>
<WE4ApCpOFHA.3136@TK2MSFTNGXA01.phx.gbl>
>Subject: RE: Mapped Drive Connection to Network Share is being disconnected
>Date: Wed, 13 Apr 2005 12:09:04 -0700
>Lines: 176
>Message-ID: <A41D2A06-4525-472F-8E58-E9D4E7B4C011@microsoft.com>
>MIME-Version: 1.0
>Content-Type: text/plain;
> charset="Utf-8"
>Content-Transfer-Encoding: 7bit
>X-Newsreader: Microsoft CDO for Windows 2000
>Content-Class: urn:content-classes:message
>Importance: normal
>Priority: normal
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>Newsgroups: microsoft.public.windowsxp.help_and_support
>Path: TK2MSFTNGXA01.phx.gbl
>Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windowsxp.help_and_support:136399
>NNTP-Posting-Host: tk2msftngxa03.phx.gbl 10.40.2.157
>X-Tomcat-NG: microsoft.public.windowsxp.help_and_support
>
>Hello Tom,
>
>I did apply the changes to the registry to both client and servers. It
>didn't help. BUT
>I think I found the culprit! Step 3 #3. I uninstalled the Cisco VPN
client
>and it worked! The drives are now connecting all the time. No more
>disconnects. Now the problem now is how can the user connect remotely
>without the VPN client? Do you have any similar reports like this? The
user
>is using the same laptop to both office and home.
>
>
>"Tom Che [MSFT]" wrote:
>
>> Hi,
>>
>> Thank you for posting.
>>
>> From your post, my understanding of this issue is: How to prevent
Windows
>> XP Professional clients with mapped drives to Windows 2000 and Windows
NT4
>> from being disconnected after a few minutes of idle time. If this is
not
>> correct, please feel free to let me know.
>>
>> Based on my research, the disconnecting can be caused by the clients or
the
>> servers. Please refer to the following steps to solve the issue
>> respectively:
>>
>> Step 1: On the servers which are sharing folders (Windows 2000 or
Windows
>> NT4)
>> --------------------------------------------------
>> First, I would like to confirm with you that whether you performed the
>> steps which mentioned in the KB297684 on the server side. The steps in
the
>> KB297684 should be performed on the server, if you performed the steps
on
>> the client, the issue cannot be resolved. I also paste related
>> information here for your convenience:
>>
>> 1. NOTE: You cannot use this method to turn off the autodisconnect
feature
>> of the Server service. You can only use this method to change the
default
>> time-out period for the autodisconnect feature.
>>
>> Use Registry Editor to increase the default time-out period. To do this,
>> follow these steps, and then quit Registry Editor:
>>
>> a. Click "Start", click "Run", type "regedit" (without the quotation
marks)
>> (Windows 2000) or type "regedt32" (without the quotation marks) (Windows
NT
>> 4.0), and then click "OK".
>>
>> b. Locate and then click the following key in the registry:
>>
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanserver\parameters
>>
>> c. In the right pane, click the autodisconnect value, and then on the
>> "Edit" menu, click "Modify". If the autodisconnect value does not
exist,
>> follow these steps:
>>
>> (a).On the "Edit" menu, point to "New", and then click "REG_DWORD".
>>
>> (b).Type "autodisconnect" (without the quotation marks), and then press
>> ENTER.
>>
>> d. Click "Hexadecimal".
>>
>> e. In the "Value data" box, type "ffffffff" (without the quotation
marks),
>> and then click "OK".
>>
>> 2. NOTE: If you use this method, you may turn off the autotuning feature
>> for the Server service.
>>
>> To change the default time-out period for the autodisconnect feature of
the
>> Server service, open a command prompt, type the following line, and then
>> press ENTER
>>
>> "net config server /autodisconnect:<number>" (without the quotation
marks)
>> where <number> is the number of minutes that you want the server to wait
>> before it disconnects a mapped network drive. The maximum value for
this
>> command is 65,535.
>>
>> NOTE: If you set the autodisconnect value to 0 (zero), the
autodisconnect
>> feature is not turned off, and the Server service disconnects mapped
>> network drives after only a few seconds of idle time.
>>
>> To turn off the autodisconnect feature, open a command prompt, type the
>> following line, and then press ENTER:
>>
>> "net config server /autodisconnect:-1" (without the quotation marks)
>>
>> Step 2: On the clients with mapped drivers (Windows XP Professional)
>> -------------------------------------------------------
>> If you have already performed the steps in KB297684 on the server, but
the
>> method above does not work, please refer to the following steps to see
if
>> the issue can be resolved:
>>
>> 1. You can try this registry setting:
>>
>>
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanworkstation\param
>> eters
>>
>> Name = KeepConn
>> Type = REG_DWORD
>> Value = ffff
>>
>> 2. Also, make sure the customer doesn't have this registry setting:
>>
>> HKLM\SYSTEM\CCS\Control\Networkprovider\RestoreConnection=1 (default = 0)
>>
>> This makes the system to disable restoring the network connections.
>>
>> Step 3: Some third-party software may cause the disconnecting
>> ---------------------------------------------------------
>> 1. Compaq management utilities on the server have been known to cause
the
>> issue on clients. Please review Q305355.
>>
>> 2. There are some antivirus or firewall utilities on the clients have
been
>> known to cause disconnecting. No specific packages can be identified,
but
>> try removing them all to see if the problem goes away.
>>
>> 3. Some Cisco related software, such as the Cisco VPN Client may cause
this
>> issue. If such software is installed on the Windows XP, please
temporary
>> uninstall them for a test.
>>
>> If the issue still exists, please let me know the following information
so
>> that I can provide further assistance on this problem:
>>
>> When the mapped drives are disconnected after a regular interval of
>> inactivity, if you try to access or browse them, does it reconnect
quickly
>> or the connection cannot be re-established?
>>
>> I look forward to your reply.
>>
>> Have a nice day!
>>
>> Sincerely,
>>
>> Tom Che
>>
>> Microsoft Online Partner Support
>> Get Secure! - www.microsoft.com/security
>> =====================================================
>> When responding to posts, please "Reply to Group" via your newsreader so
>> that others may learn and benefit from your issue.
>> =====================================================
>> This posting is provided "AS IS" with no warranties, and confers no
rights.
>>
>> --------------------
>> >Thread-Topic: Mapped Drive Connection to Network Share is being
>> disconnected
>> >thread-index: AcU6AeLet/oRH/Y4QC6tkaJ8WvMKLw==
>> >X-WBNR-Posting-Host: 63.239.207.77
>> >From: =?Utf-8?B?Q2hhcmxpZSBIaWxs?= <interstateIT@news.postalias>
>> >Subject: Mapped Drive Connection to Network Share is being disconnected
>> >Date: Tue, 5 Apr 2005 10:07:02 -0700
>> >Lines: 4
>> >Message-ID: <8760DD9C-D027-491F-A1B0-4968C14703E9@microsoft.com>
>> >MIME-Version: 1.0
>> >Content-Type: text/plain;
>> > charset="Utf-8"
>> >Content-Transfer-Encoding: 7bit
>> >X-Newsreader: Microsoft CDO for Windows 2000
>> >Content-Class: urn:content-classes:message
>> >Importance: normal
>> >Priority: normal
>> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >Newsgroups: microsoft.public.windowsxp.help_and_support
>> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
>> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >Xref: TK2MSFTNGXA01.phx.gbl
>> microsoft.public.windowsxp.help_and_support:134129
>> >X-Tomcat-NG: microsoft.public.windowsxp.help_and_support
>> >
>> >How can I prevent the mapped drives from being disconnected. Tried
>> following
>> >the instructions under Article - Q297684 and it didn't help. Client
>> computer
>> >is using XP Pro to connect to Windowss 2000 shared folders and NT4
shared
>> >folders. Client is stil being disconnected constantly.
>> >
>>
>>
>
!