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explore.exe application error

Last response: in Windows XP
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Anonymous
April 5, 2005 9:28:22 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

When I click on "my computer", "my documents" or "my
briefcase"- the icon or from the start menu, this error
message pops up: The instruction at "0x01670065"
referenced memory at "0x00000000" the memory card could
not be "written".

Does anyone know why this is happening? And how can I
correct the error?

Thanks!
Anonymous
April 6, 2005 3:45:03 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

First, eliminate malware and see if that helps. Run these cleaners:

1. Ad-Aware
http://www.lavasoftusa.com

2. SpyBot S&D
http://www.safer-networking.org

3. CWShredder
http://www.intermute.com/spysubtract/cwshredder_downloa...

Update 1 & 2 before running a scan.

Clean-up Windows Startup:
http://windowsxp.mvps.org/startup.htm

Then, run a full system virus scan with fully updated definitions. Try Trend
Micro's Sysclean package (free), it's capable of eliminating keyloggers,
trojans etc.

Generic Trojan / Adware Infestation Removal Procedure:
http://www.claymania.com/removal-trojan-adware.html

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"nicole702" <anonymous@discussions.microsoft.com> wrote in message
news:07de01c53a3f$89e564f0$a601280a@phx.gbl...
> When I click on "my computer", "my documents" or "my
> briefcase"- the icon or from the start menu, this error
> message pops up: The instruction at "0x01670065"
> referenced memory at "0x00000000" the memory card could
> not be "written".
>
> Does anyone know why this is happening? And how can I
> correct the error?
>
> Thanks!
!