Please help - several core programs failing, generic host ..

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hi there

The other day my computer starting giving the message 'Generic Host for
Win32 has encountered a problem and must close. We are sorry for any
inconvenience' at startup. Now, several of my core programs seem to be
having problems. For example, if I start Windows Media Player, I can play a
track but if I try to skip to the next track it will hang and then a similar
box will appear saying that 'Windows Media Player has encountered a problem
and must close...'.

When I clicked for more information it said:

Error signature
EventType : InPageError P1: c000009c P2: 000000003

It also generated an error log in my temporary files folder, and this is
what it says:


Server=watson.microsoft.com
UI LCID=1033
Flags=1672018
Brand=WINDOWS
TitleName=Windows Media Player
DigPidRegPath=HKLM\Software\Microsoft\Windows
NT\CurrentVersion\DigitalProductId
ErrorText=If you were in the middle of something, the information you were
working on might be lost.
Stage1URL=
Stage1URL=/StageOne/Generic/InPageError/c000009c/00000003.htm
Stage2URL=
Stage2URL=/dw/GenericTwo.ASP?EventType=InPageError&P1=c000009c&P2=00000003
DataFiles=C:\DOCUME~1\STEVE~1.COM\LOCALS~1\Temp\WER8418.dir00\wmplayer.exe.mdmp|C:\DOCUME~1\STEVE~1.COM\LOCALS~1\Temp\WER8418.dir00\appcompat.txt
Heap=C:\DOCUME~1\STEVE~1.COM\LOCALS~1\Temp\WER8418.dir00\wmplayer.exe.hdmp
ErrorSubPath=Generic\InPageError\c000009c\00000003
DirectoryDelete=C:\DOCUME~1\STEVE~1.COM\LOCALS~1\Temp\WER8418.dir00


This happens with several other programs - Outlook, Nero etc., but oddly my
computer no longer gives the message about there being a generic host for
win32 problem.

I have run my virus scanner, it did find 9 infected files and deleted them
but it did not solve this problem. I have also run AdAware which removed
around 9 spy files but again did not solve the problem.

Please, I am at my wits end -- what can I do?!

Thank you in advance!!

Steve

 

[map]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

"Steve Lawrence" wrote:

> Hi there
>
> The other day my computer starting giving the message 'Generic Host for
> Win32 has encountered a problem and must close. We are sorry for any
> inconvenience' at startup. Now, several of my core programs seem to be
> having problems. For example, if I start Windows Media Player, I can play a
> track but if I try to skip to the next track it will hang and then a similar
> box will appear saying that 'Windows Media Player has encountered a problem
> and must close...'.
>
> When I clicked for more information it said:
>
> Error signature
> EventType : InPageError P1: c000009c P2: 000000003
>
> It also generated an error log in my temporary files folder, and this is
> what it says:
>
>
> Server=watson.microsoft.com
> UI LCID=1033
> Flags=1672018
> Brand=WINDOWS
> TitleName=Windows Media Player
> DigPidRegPath=HKLM\Software\Microsoft\Windows
> NT\CurrentVersion\DigitalProductId
> ErrorText=If you were in the middle of something, the information you were
> working on might be lost.
> Stage1URL=
> Stage1URL=/StageOne/Generic/InPageError/c000009c/00000003.htm
> Stage2URL=
> Stage2URL=/dw/GenericTwo.ASP?EventType=InPageError&P1=c000009c&P2=00000003
> DataFiles=C:\DOCUME~1\STEVE~1.COM\LOCALS~1\Temp\WER8418.dir00\wmplayer.exe.mdmp|C:\DOCUME~1\STEVE~1.COM\LOCALS~1\Temp\WER8418.dir00\appcompat.txt
> Heap=C:\DOCUME~1\STEVE~1.COM\LOCALS~1\Temp\WER8418.dir00\wmplayer.exe.hdmp
> ErrorSubPath=Generic\InPageError\c000009c\00000003
> DirectoryDelete=C:\DOCUME~1\STEVE~1.COM\LOCALS~1\Temp\WER8418.dir00
>
>
> This happens with several other programs - Outlook, Nero etc., but oddly my
> computer no longer gives the message about there being a generic host for
> win32 problem.
>
> I have run my virus scanner, it did find 9 infected files and deleted them
> but it did not solve this problem. I have also run AdAware which removed
> around 9 spy files but again did not solve the problem.
>
> Please, I am at my wits end -- what can I do?!
>
> Thank you in advance!!
>
> Steve
>
>
>
>

My first step would be to run the system file checker,
http://www.updatexp.com/scannow-sfc.html
If you have problems with the cd then be sure to read step #2
If this doesn't help please post back.

On another note:
Marc's newsletter is well worth signing up for,you might give it a try.