Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)
I am having dificulty getting Outlook to use Word as editor. I just
installed XP Pro on a Toshiba Laptop.
I have checked the Word box in Outlook as the default in the Mail Format
section in the Options Menu... and then clicked Apply.
Then when I select a New message I get an error stating Word is either busy
or not available. When I go back to the Options Menu in Outlook the box for
Word default is still checked. If I reboot the box is not checked.