DVD/CD drives give blue screen

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hi

For several days now, both my DVD drives have been crashing my system.
What's strange is that one is internal and connected I think a typical IDE
drive and the other is external and connects via a USB or firwire port.

What happens is that the second the internal drive door closes with a disc,
I get a blue screen error....and with the external drive, it happens the
second I plug it into a port.

So far I've done the "USB dance by disconnecting all USB stuff, uninstalling
all USB drivers and rebooting 2x. No change. Also, all other USB
peripherals work fine....

Below is my error rport(s)

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 4/4/2005
Time: 8:33:05 PM
User: N/A
Computer: B-1
Description:
Error code 1000007e,
parameter1 c0000005,
parameter2 f7def365,
parameter3 f4784b10,
parameter4 f4784810.


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 37 1000007
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 63 30 eters c0
0030: 30 30 30 30 30 35 2c 20 000005,
0038: 66 37 64 65 66 33 36 35 f7def365
0040: 2c 20 66 34 37 38 34 62 , f4784b
0048: 31 30 2c 20 66 34 37 38 10, f478
0050: 34 38 31 30 4810


***********************

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 4/4/2005
Time: 7:59:20 PM
User: N/A
Computer: B-1
Description:
Error code 1000007e,
parameter1 c0000005,
parameter2 f7def365,
parameter3 f4784b10,
parameter4 f4784810.


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 37 1000007
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 63 30 eters c0
0030: 30 30 30 30 30 35 2c 20 000005,
0038: 66 37 64 65 66 33 36 35 f7def365
0040: 2c 20 66 34 37 38 34 62 , f4784b
0048: 31 30 2c 20 66 34 37 38 10, f478
0050: 34 38 31 30 4810

*****************************

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 4/4/2005
Time: 2:34:43 PM
User: N/A
Computer: B-1
Description:
Error code 1000007e,
parameter1 c0000005,
parameter2 f7dcd365,
parameter3 f7d0eb10,
parameter4 f7d0e810.


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 37 1000007
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 63 30 eters c0
0030: 30 30 30 30 30 35 2c 20 000005,
0038: 66 37 64 63 64 33 36 35 f7dcd365
0040: 2c 20 66 37 64 30 65 62 , f7d0eb
0048: 31 30 2c 20 66 37 64 30 10, f7d0
0050: 65 38 31 30 e810

***************************************

Event Type: Error
Event Source: Cdrom
Event Category: None
Event ID: 7
Date: 4/4/2005
Time: 1:41:41 PM
User: N/A
Computer: B-1
Description:
The device, \Device\CdRom0, has a bad block.



For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 03 00 68 00 01 00 b8 00 ..h...¸.
0008: 00 00 00 00 07 00 04 c0 .......À
0010: 00 01 00 00 9c 00 00 c0 ....?..À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 5f 20 00 00 00 00 00 00 _ ......
0030: ff ff ff ff 00 00 00 00 ÿÿÿÿ....
0038: 40 00 00 c4 02 00 00 00 @..Ä....
0040: 00 20 0a 12 48 02 00 00 . ..H...
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 30 85 84 e8 52 59 85 .0??èRY?
0058: 00 00 00 00 b8 d9 2e 85 ....¸Ù.?
0060: 02 00 00 00 00 00 00 00 ........
0068: 28 00 00 00 00 00 00 00 (.......
0070: 01 00 00 00 00 00 00 00 ........
0078: 70 00 03 00 00 00 00 0a p.......
0080: 00 00 00 00 06 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........


******************

Thanks in advance for any help or suggestions....

Oh.....system info..

Intel 3.2 ghz
1 gig of ram
200 gig raid HDD
256 NVidia
Microsoft Windows XP/2002 Home (Win32 x86) 5.01.2600 (Service Pack 1)

Skip

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Thanks for the reply......

Unfortunately, the only thing that I thought would work was trying to
re-install Windows XP (or fixing it?) but since the computer shuts down as
soon as the Cd drawer closes, that won't work:-)

I'm thinking that the problem may be an bas power supply. I was hoping
someone here might also suggest the same or another possability.

Thanks

Skip

"Galen" wrote:

> In news:FD21B968-F79A-455B-8ED5-2ACE09BAFF43@microsoft.com,
> Painterskip <Painterskip@discussions.microsoft.com> had this to say:
>
> My reply is at the bottom of your sent message:
>
> > Hi
> >
> > For several days now, both my DVD drives have been crashing my system.
> > What's strange is that one is internal and connected I think a
> > typical IDE drive and the other is external and connects via a USB or
> > firwire port.
> <snip>
>
> I can only suggest that you start your quest here:
>
> http://www.eventid.net/display.asp [...] em&phase=1
>
> That will tell you a lot of information, perhaps too much, but it should
> give you a good place to start.
>
> Galen
> --
> Signature changed for a moment of silence.
> Rest well Alex and we'll see you on the other side.
>
>
>