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Hp printer goes off line windows 7

Last response: in Laptops & Notebooks
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May 19, 2012 7:06:29 PM

Hello,
both our windows 7 hp laptops keep losing our hp wireless printer. When i turn my laptop off and on again, it says printer off line when it isn't. I have to remove and reinstall the printer to put it online again. Sometimes it goes offline whilst I am still working.

More about : printer line windows

a b D Laptop
a b $ Windows 7
May 19, 2012 7:21:21 PM

casbalaa said:
Hello,
both our windows 7 hp laptops keep losing our hp wireless printer. When i turn my laptop off and on again, it says printer off line when it isn't. I have to remove and reinstall the printer to put it online again. Sometimes it goes offline whilst I am still working.

check the hp drivers and the printer set up on the printer for anything that says sleep mode. as your using a wireless connection also check that the sleep funtion is turned off on the wireless network card. I would also check that you have the newest hp software for your laptops and wireless software.
!