Device manager will not display

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Device manager, as well as most of the Administrative tools will not display
on my computer in XP. Actually, they display for a split second, then
disappear! My CD RW and DVD drives stopped working and I'm trying to
troubleshoot them in Device Manager. I can see they have yellow exclaimation
points, but the window will not stay open for me to investigate. Any ideas?
Thanks
--
rlj

 

[galen]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

In news:7EC40BED-F360-4A89-B6E0-A1AF3CED4174@microsoft.com,
rlj <rlj@discussions.microsoft.com> had this to say:

My reply is at the bottom of your sent message:

> Device manager, as well as most of the Administrative tools will not
> display on my computer in XP. Actually, they display for a split
> second, then disappear! My CD RW and DVD drives stopped working and
> I'm trying to troubleshoot them in Device Manager. I can see they
> have yellow exclaimation points, but the window will not stay open
> for me to investigate. Any ideas? Thanks

That's usually a sign of malware:

Virus:
www.grisoft.com - AVG
www.antivir.com - AntiVir
http://www.my-etrust.com/microsoft/index.cfm - CA eTrust

Spyware:
www.lavasoft.de - AdAware
http://security.kolla.de/ - Spybot
http://www.microsoft.com/athome/security/spyware/software/default.mspx -
Microsoft Anti-Spyware Beta

Trojan:
www.emsisoft.com/en/software/free/ - a Squared
http://swatit.org/ Swat It

Try one from each group except the spyware group and in that case use all
three. Update them, scan in safe mode. Remove any junk they find. Before
scanning download LSPFix to repair your damaged WinSock.

LSP-Fix - a free program to repair damaged Winsock 2 stacks:
http://www.cexx.org/lspfix.htm

Galen
--
Signature changed for a moment of silence.
Rest well Alex and we'll see you on the other side.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Try running a repair on the OS.

http://www.michaelstevenstech.com/XPrepairinstall.htm


"rlj" <rlj@discussions.microsoft.com> wrote in message
news:7EC40BED-F360-4A89-B6E0-A1AF3CED4174@microsoft.com...
> Device manager, as well as most of the Administrative tools will not
> display
> on my computer in XP. Actually, they display for a split second, then
> disappear! My CD RW and DVD drives stopped working and I'm trying to
> troubleshoot them in Device Manager. I can see they have yellow
> exclaimation
> points, but the window will not stay open for me to investigate. Any
> ideas?
> Thanks
> --
> rlj