MN-740

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

From the support section of the users guide:

For the US call 800-936-3900. Canada, call 800-668-7975. They will provide you with instructions on returning it to Microsoft for replacement.

--
Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart Display\Security
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
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"Teejay" <Teejay@discussions.microsoft.com> wrote in message news1ADE41F-B14E-4FC5-8F80-B0D9BAAE9834@microsoft.com...
> Hi, i just got a MN-740 wireless adaptor, and i think the device itself is
> bust. I'll list the issues and please let me know what you think.
>
> Firstly, the xbox doesn't register that it's attached even though i have
> checked the ethernet cable and port on xbox.
> I think this stems from a power issue, as the power LED is very dimly lit
> and seems (i'm not positive...because it's dimly lit) to be permanantly
> orange.
> I know that it is comparitively dim as the wireless LED will randomly turn
> on for no apparant reason, and then turn off just as randomly.
> Finally, i cannot seem to update the firmware as even when i connect the
> device directly to my computer, it doesn't register.
>
> All of these issues lead me to believe that the device itself is screwed,
> and unless anyone can suggest possible solutions i'll probably have to return
> it. (actually, even if you don't know the solution, can you suggest how i
> might go about getting it replaced, as i bought it from a military base, and
> can't return it there)
>
> Any help at all would be most appreciated.
> Thanx in advance
> Tim
>