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Tom's Hardware > Forum > Windows 7 > Drivers > Hearing a static, crackling sound from Realtek onboard on windows 7

Hearing a static, crackling sound from Realtek onboard on windows 7

Forum Windows 7 : Drivers Hearing a static, crackling sound from Realtek onboard on windows 7

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I recently upgraded my computer and moved all the components to a new case and later switched to windows 7.

While I was on my old OS with vista (same hardware as I have today) I had no issues with my sound.

Then I upgraded to win 7 (clean install). I downloaded the latest Realtek drivers, R249 (ALC883), for my on-board sound (Gigabyte G31M ES2L Mobo) and I noticed that some of my iTunes music made a crackling sound that was previously not there. Since I thought the problem was only with iTunes music I looked for a solution regarding iTunes and found that there were some issues with purchased music and a crackling sound on iTunes 9 but I am hearing it on imported music as well.

I also hear this crackling sound on skype and sometimes when I watch online videos from you tube and the like. I do not hear this sound during gaming or while watching DVDs which is weird.

I don't think the problem is my speakers because I am not hearing the crackling sound all the time with every application as I have stated above and i tried a pair of headphones and I get the same results.

My specs:
Mobo: Gigabyte G31M ES2L
CPU: Intel Core 2 Quad Q6600 @ 2.4
GPU: Gigabyte ATi Radeon HD 5770
Ram: 4 GB DDR2 800
PSU: Seasonic M12II 620 W
Case: Cooler Master 335 Elite
OS: Windows 7 Home Premium 32 bit
Speakers: Creative SBS 2.1 350

Please help me.

Thanks.

Message quoted 1 times
Message edited by faune on 06-23-2010 at 09:21:32 PM

Reply to faune

bump

Reply to faune

i had that problem too when i first switched over to Windows 7. I never really solved the problem ended up just buying a $30 sound card. My suggestion go buy a cheap sound card it'll still sound better than onboard haha.

Message quoted 1 times

Reply to darkace

darkace wrote :

Yeah... from what I've seen so far the problem seems to be coming from the switch to Win 7 every where I look (forums, googling etc...) people say they only started having this problem after switching, like me. The only problem is I don't think I have room in my case for and I prefer not to buy a sound card at the moment.

There must be some way to fix this problem.

Reply to faune

I had the same problem you did. I googled it and saw a 30+ page long thread on some Windows 7 forums with a number of solutions. that worked for various people. For, me it was EasyTune6. I uninstalled it (if you're going to overclock, do it from the BIOS anyway) and the problem went away.

Hope this helps.

Message quoted 1 times

Reply to stacks the magnanimous

stacks the magnanimous wrote :

Thanks for your response Stacks.

I don't have ET installed and I am not overclocking. Where should I start? the problem began when I switched from windows vista to windows 7.

------------------------------ Gigabyte G31M-ES2L (rev 2.0) - Intel Core 2 Quad CPU Q6600 @ 2.40GHz - Transcend 4 GB DDR2 800 - Gigabyte HD 5770 - Cooler Master Elite 335 - Seasonic M12II 620W
Reply to faune

Take a look at this thread: http://www.sevenforums.com/sound-a [...] pping.html

I'd recommend checking if there are any changes when you keep your processor at 100% usage minimum and terminating all unnecessary background services. I don't know much beyond that, if neither of those work, the aforementioned thread is the best I can do for you.

Best of luck.

Reply to stacks the magnanimous

There could be some interference. You could try moving around the cables in the back of the PC.

------------------------------ CM HAF 932 / GIGABYTE GA-EP45T-DS3R / E8500 @ 3.75Ghz / 300GB Velociraptor / 4G DDR3 OCZ Reaper 1333
Saphire 1G 4850

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Reply to aford10

faune wrote :

I recently upgraded my computer and moved all the components to a new case and later switched to windows 7.

While I was on my old OS with vista (same hardware as I have today) I had no issues with my sound.

Then I upgraded to win 7 (clean install). I downloaded the latest Realtek drivers, R249 (ALC883), for my on-board sound (Gigabyte G31M ES2L Mobo) and I noticed that some of my iTunes music made a crackling sound that was previously not there. Since I thought the problem was only with iTunes music I looked for a solution regarding iTunes and found that there were some issues with purchased music and a crackling sound on iTunes 9 but I am hearing it on imported music as well.

I also hear this crackling sound on skype and sometimes when I watch online videos from you tube and the like. I do not hear this sound during gaming or while watching DVDs which is weird.

I don't think the problem is my speakers because I am not hearing the crackling sound all the time with every application as I have stated above and i tried a pair of headphones and I get the same results.

My specs:
Mobo: Gigabyte G31M ES2L
CPU: Intel Core 2 Quad Q6600 @ 2.4
GPU: Gigabyte ATi Radeon HD 5770
Ram: 4 GB DDR2 800
PSU: Seasonic M12II 620 W
Case: Cooler Master 335 Elite
OS: Windows 7 Home Premium 32 bit
Speakers: Creative SBS 2.1 350

Please help me.

Thanks.

Finally I got the problem solved!!!!
The key is to install an older driver R2.22 for vista, which is the driver just before the Windows 7 one came out.
techPowerUp! :: Download Realtek HD Audio 2.22 Vista [url= http://www.techpowerup.com/downloa [...] ista.html][/url]
damn Realtek spend me 1 whole month in solving the problem

Message quoted 1 times

Reply to dgthomas

dgthomas wrote :

@dgthomas

I may try this out when I get home. So far I have gotten used to the slight crackling, unfortunately, since no one had an answer. I would, however like to remedy this problem.

Have you tried any of the newest realtek drivers? do they fix the problem?

Thanks for the reply.

Reply to faune

[MY SOLUTION] Same maddening problem with RealTeak hd audio on a new Gigabyte 990FX-UD3 mobo. Not Realtek's fault.

I DID find a solution that actually worked, and I am presenting it below.

I tried newest drivers/uninstalling/reinstalling/reconfiguring/changing settings/updating mobo BIOS... nothing worked.

Here is what DID work -- closing EasyTune.
In initially setting up the mobo after fresh build, I installed drivers and utilities from the mobo maker's disk. One of the utilities on the disk was an app called "EasyTune." It turns out that the EasyTune utility was configured to load at startup. THIS app was causing the crackling. Once I closed EasyTune, the crackling disappeared -- and has been gone for several days now.

If you have EasyTune (or another live mobo tweaking app) running, try closing it and see if that helps.

To prevent EasyTune from loading at startup...
In Win7, go to Start, then type in msconfig in the "Search" field.
Load msconfig and select the "Startup" tab
Scroll down to find an entry called, "ETcall Application" and uncheck it.
Restart

I hope this helps.

Reply to trilobite53

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