MN-500 Not transmitting?

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

OK, this is too weird???? Same probem, same diag, same results
MN-500 about 1-1/2-2 y/o, all diags say all is OK, but seems no signal from
base being transmitted.


"Segue3" wrote:

> I have had MN-500 for about 1 1/2 years with no probs. 2 weeks ago none of
> the wireless adaptors could sense the network. My base station says
> everything is fine. I have soft and hard reset the router. The management
> tool does not sense any other computers on the network, but my computer (as
> base station computer) connects fine to internet. Am I to suppose that the
> router no longer sends out a signal to the wireless adaptors and I am now to
> get a new one? 1 1/2 years and the router is obsolete? Someone please help me
> find a simple solution, the four others computers in our house are dead and
> everyone wants to use my computer. HALP! What have I overlooked? I have
> changed the cables to the router, I have changed the channel numerous times,
> I have changed the WEP key, all to no avail. It now looks like someone else
> posted a similar situation a few weeks ago here, but no one responded. Does
> anyone know if these routers die this quickly? or am I the klutz in
> overlooking something really obvious?

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

I have also had the same problem. What is really weird is that I set up a
wireless network for one of my co-workers. Last week out of the blue it
stopped working. Same symptoms. I tried everything from reset to factory
defaults and reconfiguring. Hard wired connections work fine. I thought, ok
maybe wireless went bad and replaced it. Now a week later mine is having the
same symptoms. Too much of a coincidence to have this same thing happen this
close to each other.

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

See Post "MN-500 suddenly stopped transmitting"
P.S. MS replaced it.
copied from other post:
Well, we need to give props to QY. THANK YOU!!, MS is also sending me a new
one. funny thing, they never asked how old the unit was, when or where it was
purchased, they just went down a list of diags (boring, been there, done
that) and finally decided to replace it, they also said they do not want the
old one back. OK so I leave it connected to the network and use it as
router/hub. Once again THANKS QY.

"Segue3" wrote:

> I have had MN-500 for about 1 1/2 years with no probs. 2 weeks ago none of
> the wireless adaptors could sense the network. My base station says
> everything is fine. I have soft and hard reset the router. The management
> tool does not sense any other computers on the network, but my computer (as
> base station computer) connects fine to internet. Am I to suppose that the
> router no longer sends out a signal to the wireless adaptors and I am now to
> get a new one? 1 1/2 years and the router is obsolete? Someone please help me
> find a simple solution, the four others computers in our house are dead and
> everyone wants to use my computer. HALP! What have I overlooked? I have
> changed the cables to the router, I have changed the channel numerous times,
> I have changed the WEP key, all to no avail. It now looks like someone else
> posted a similar situation a few weeks ago here, but no one responded. Does
> anyone know if these routers die this quickly? or am I the klutz in
> overlooking something really obvious?

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

Thanks Rickiac for the heads up. I just placed that phone call to microsoft
and spent about 1 1/2 hours having them confirm what I told them in the first
place. Microsoft is now sending me a new router also. Now that's what I call
Nordstrom level service. I was reluctantly going to buy one on eBay for a
total of about $35 after shipping costs) and swearing to myself that I would
never buy another Microsoft hardware product. This note came just in time.
Thanks Rickiac and Microsoft for the follow-through

"Rickiac" wrote:

> See Post "MN-500 suddenly stopped transmitting"
> P.S. MS replaced it.
> copied from other post:
> Well, we need to give props to QY. THANK YOU!!, MS is also sending me a new
> one. funny thing, they never asked how old the unit was, when or where it was
> purchased, they just went down a list of diags (boring, been there, done
> that) and finally decided to replace it, they also said they do not want the
> old one back. OK so I leave it connected to the network and use it as
> router/hub. Once again THANKS QY.
>
> "Segue3" wrote:
>
> > I have had MN-500 for about 1 1/2 years with no probs. 2 weeks ago none of
> > the wireless adaptors could sense the network. My base station says
> > everything is fine. I have soft and hard reset the router. The management
> > tool does not sense any other computers on the network, but my computer (as
> > base station computer) connects fine to internet. Am I to suppose that the
> > router no longer sends out a signal to the wireless adaptors and I am now to
> > get a new one? 1 1/2 years and the router is obsolete? Someone please help me
> > find a simple solution, the four others computers in our house are dead and
> > everyone wants to use my computer. HALP! What have I overlooked? I have
> > changed the cables to the router, I have changed the channel numerous times,
> > I have changed the WEP key, all to no avail. It now looks like someone else
> > posted a similar situation a few weeks ago here, but no one responded. Does
> > anyone know if these routers die this quickly? or am I the klutz in
> > overlooking something really obvious?