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Usb device not recognised - built in webcam - toshiba sattellite

Last response: in Laptops & Notebooks
June 8, 2012 6:58:06 AM

I have a toshiba sattelite laptop the special edition one. with vista 64 bit.
Well I got a new webcam and installed it but it didnt work.
after I installed it the built in webcam stopped working.
I then did a clean install and wiped the harddrive.
When the computer was brand new, this little annoyying pop up would come up in the corner that said:
usb device not recogized.
ok, now If I move the laptop screen up or down the popup will come up.
I usually just ignore the pop up, but sometimes its annoying.
The built in webcam is also a little fishy now as sometimes it works and sometimes it doesnt work.
I think when I installed that exterior webcam it messed up the registry somehow and it is not repairing itself even if I wipe the harddrive.
any help?
a b D Laptop
June 8, 2012 7:08:18 AM

When you installed the new webcam did you install the drivers? when you did a reformat did you install the integrated webcam drivers?
June 10, 2012 9:10:33 AM

yes I installed the drivers. The new webcam screwed something up with the registry.
So I gave up on it.
It is the built in webcam that is now creating problems.
When I did the reformat, I did not install new drivers as the out of box disc is all that came with the laptop.
a b D Laptop
June 10, 2012 9:52:45 AM

Have you checked the disc? most times manufacturers include all the drivers you need on it. if not check the toshiba website they will have them.

And a drive reformat will get everything, including registry. So its most likely all you need to do is either: install the drivers for the new webcam and use that or use the built in one and install the drivers.

either way, the solution is to install drivers.