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Dell Inspiron Freeze - is it the Battery?

Last response: in Laptops & Notebooks
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June 11, 2012 7:11:14 PM

Hello,
Dell Inspiron 1370 freezes - I have reformatted and removed the battery but the problem re-occurrs when I re-fit the battery. Should I risk buying a new battery?
a c 214 D Laptop
June 11, 2012 9:09:06 PM

Freezes how exactly? How long have you run without the battery? Does it happen in any application?
June 12, 2012 12:15:40 PM

Have you cleaned out the laptop? The symptoms you describe could be caused by overheating, which could be caused by blocked cooling vents.
June 12, 2012 3:43:43 PM

Hi Rico_60,

As per the description could be a concern with the BIOS.

Kindly visit the following link to update the BIOS for your computer.

http://tinyurl.com/6m5xd7p

Please ensure that we have both the AC adapter and the battery plugged in while updating the BIOS. Battery should have more than 10% charge as well.

Regards
Amrinder D
Social Outreach Professional
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