Hi, jlanka ...
I've run across similar situations in the past, due to the area where I live, which is much like a huge retirement village.
Things you should consider (most of which have already occurred to you, I'm sure, but I'll belabor the point ...):
What is your assessment of his current skill level? Is he interested in using a newer OS, or would he prefer working with something familiar? Could he, IYO, handle using something new, or would this be an additional burden upon him (and you) in order to teach him aspects of the newer OS so that he can use it comfortably?
Many of my customers are elderly, and some of them only buy the latest and greatest so they can boast about the computer to their friends at one of the area's larger computer clubs, which is hosted by a Senior Citizens center. It's a status symbol. (Which means that many of the machines just become expensive dust-catchers.) But, unfortunately, this is sometimes a problem, as while a few of these guys are extremely knowledgeable, and worked actively with systems back in the '70's and early 80's, modern operating systems can throw them for a loop. OS's have progressed considerably since DOS, and age can play a real factor in a user's ability to easily accept change.
Does your customer fit into this category, in terms of his social interaction? How well do you believe he can take in new information, without becoming frustrated and/or angry?
If he would really like to use WinXP, I'd suggest that you recommend a higher amount of memory ... if possible, of course. (The quality of Kingston ValueRAM is usually pretty good, so that shouldn't be an issue.) If that's not feasible, and if his ability to handle the new OS is in doubt, I'd make a case for using Win98SE.
You'll have to make the call, and do your best to persuade him to use whatever is the best solution for his needs, based on your observations.
Toey
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