Help with hard error, please...

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Little by little I am trying to isolate what causes one pc to randomly
crash. (XP Home)

As suggested, I unchecked 'Automatically restart'.

System ran fine for 3 days, now the error that came up is Unknown Hard
Error.... ntdll.dll.

There seems to be alot written on this, from a straight download of the
file, to online repair programs...

Any advice on this, thank you!

--
B'Regards,

Vinnie
2 answers Last reply
More about help hard error please
  1. Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

    Safe Mode boot menu (F8 on restart) has an option to create a boot log. ("%windir%/ntbtlog.txt"). This file will probably end with
    the loading of the problem driver.

    From a overall aspect, you have to say ntdll errors are a driver conflict (e.g corrupt, incompatible, virus tainted, etc). As a
    general rule, anything that stops the system is Not a software problem, but something in hardware (or drivers for it)

    The Hardware Abstraction Layer (HAL) has the job of acting as a 'black box', giving software the job of pushing the right 'levers'
    to cause the desired result, without caring exactly how that is done. It prevents such system stops, by isolating the hardware from
    it.

    It's a driver failure (within the black box of hardware abstraction) you need to look to, to find the error.
    --

    Mark L. Ferguson (NOT an MS-MVP)
    FAQ for MS Antispyware version 1.0.509
    http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
    marfers notes for windows xp http://www.geocities.com/marfer_mvp/chatNotes.htm
    ..
    "Uncle Vinnie" <vinrin57@nospam.optonline.net> wrote in message news:%23UHJ5%23NRFHA.1392@TK2MSFTNGP10.phx.gbl...
    > Little by little I am trying to isolate what causes one pc to randomly crash. (XP Home)
    >
    > As suggested, I unchecked 'Automatically restart'.
    >
    > System ran fine for 3 days, now the error that came up is Unknown Hard Error.... ntdll.dll.
    >
    > There seems to be alot written on this, from a straight download of the file, to online repair programs...
    >
    > Any advice on this, thank you!
    >
    > --
    > B'Regards,
    >
    > Vinnie
    >
    >
  2. Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

    Mark...

    Sorry, I've been on the road.. thank you for your reply... I'm not sure how
    to do the switch ("%windir%/ntbtlog.txt"), other than when booting up in
    Safe Mode, selecting it, and then where to find it.

    I will try later on today....

    I have a funny feeling I may have found the problem. I have one stick of
    256, and 2 sticks of 128's, all the same speed, different makes. To date,
    only running with one 256 (slow I might add), we've had no trouble... all
    3 seem to be fine independently, but not together...

    the board may be finicky as well, Intel 815EEA.....

    I hope this is is... it would make some sense.... thank you for your
    continued help!

    Vinnie


    "Mark L. Ferguson" <marfer_mvpREMOVE@hotmail.com> wrote in message
    news:%23NoOt1aRFHA.580@TK2MSFTNGP15.phx.gbl...
    > Safe Mode boot menu (F8 on restart) has an option to create a boot log.
    > ("%windir%/ntbtlog.txt"). This file will probably end with the loading of
    > the problem driver.
    >
    > From a overall aspect, you have to say ntdll errors are a driver conflict
    > (e.g corrupt, incompatible, virus tainted, etc). As a general rule,
    > anything that stops the system is Not a software problem, but something in
    > hardware (or drivers for it)
    >
    > The Hardware Abstraction Layer (HAL) has the job of acting as a 'black
    > box', giving software the job of pushing the right 'levers' to cause the
    > desired result, without caring exactly how that is done. It prevents such
    > system stops, by isolating the hardware from it.
    >
    > It's a driver failure (within the black box of hardware abstraction) you
    > need to look to, to find the error.
    > --
    >
    > Mark L. Ferguson (NOT an MS-MVP)
    > FAQ for MS Antispyware version 1.0.509
    > http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
    > marfers notes for windows xp
    > http://www.geocities.com/marfer_mvp/chatNotes.htm
    > .
    > "Uncle Vinnie" <vinrin57@nospam.optonline.net> wrote in message
    > news:%23UHJ5%23NRFHA.1392@TK2MSFTNGP10.phx.gbl...
    >> Little by little I am trying to isolate what causes one pc to randomly
    >> crash. (XP Home)
    >>
    >> As suggested, I unchecked 'Automatically restart'.
    >>
    >> System ran fine for 3 days, now the error that came up is Unknown Hard
    >> Error.... ntdll.dll.
    >>
    >> There seems to be alot written on this, from a straight download of the
    >> file, to online repair programs...
    >>
    >> Any advice on this, thank you!
    >>
    >> --
    >> B'Regards,
    >>
    >> Vinnie
    >>
    >>
    >
    >
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