scanner problem

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Go to start/run, and type: devmgmt.msc

Look for a conflict on the port for the scanner, (and perhaps a printer) on an LPT port.

and

click the + sign next to Ports(COM & LPT). select the printer port, e.g. ECP Printer Port (LPT1). Port Settings tab check the
'Enable legacy Plug and Play detection'

--

Mark L. Ferguson (NOT an MS-MVP)
FAQ for MS Antispyware version 1.0.509
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
marfers notes for windows xp http://www.geocities.com/marfer_mvp/chatNotes.htm
..
"Leo" <Leo@discussions.microsoft.com> wrote in message newsE9202BB-2C77-4E0F-B01E-F4092E1CCA75@microsoft.com...
> have dell dimension 4400 - 1.7ghz / pent 4 operating with XP home (SP1&2) -
> with it a microtek 6800 scan master
>
> since installing sp1, have had a problem getting the Scanmaster software.
> sometimes (rarely) it conects to the scanner most times I get either it can't
> find the scanner at all or that the scanner is being used by another apps.
> Microtek is impossible re warrantied software and despite its a good products
> will never buy another product from them.
>
> no matter the response from Scanmast, I've been able to acces the scanner
> via XP's scan wizard. sometimes in the past I've been able to go into task
> manager and by process of random elimination, managed to get whatever in XP
> was holding the program to let go and then the Scanmaster programs works ..
> and works fine.
>
> until I can find out a way to solve the over all problem and/or buy a newer
> pc.... can anybody tell me what are the app kernels that I can eliminate in
> task manager so the Scanmaster program will use the scanner ...
>
> I'm in a more immediate need for this scanner and don't have the time to
> experiment (I should have documented my previous "succes" )
>
> thanks in advance for any help