Radeon 9800 Pro Problem

Damion79

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Apr 12, 2004
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Ok Here's the Problem, I just updated my video card with a Sapphire Radeon 9800 Pro. My old Video Card was a BFG NVidia Geforce 4 4200ti. I installed the new card, and started up Battlefield:Vietnam and everything seemed to work great. I even benchmarked it, and it still worked great. However, when opening Microsoft Internet Explorer and going to more than 2 or 3 sites, the screen goes black and my monitor doesn't respond. I have to cold boot my machine and then I get the screen back again (however I have to reboot windows everytime). Does anyone know what this is? I updated to the new 4.4 Catalyst drivers from the ATI website. I also tried reinstalling the drivers and I also tried more than one monitor. Any suggestions?

P4 3gz 800FSB w/ Hyperthreading
MSI PT880 Neo Motherboard
512 3200 DDR RAM X2 (for dual channel)
CD/RW Drive
DVD Drive
Maxtor 40GB HD
DVD Drive
Sapphire Radeon 9800 Pro
Windows XP Professional
 

Boilermaker

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May 6, 2003
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did you use a program like <A HREF="http://www.guru3d.com/detonator-destroyer/" target="_new">detonator destroyer</A> to remove all the possible leftovers from the nvidia drivers?
 

phial

Splendid
Oct 29, 2002
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i would format if you are having problems like this, especially if you had a non-ATI card in before... lotsa people have problems from this

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<A HREF="http://www.subhi.com/keyboard.jpg" target="_new">This is you, interweb junky</A>
 

Damion79

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Apr 12, 2004
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18,510
I tried both suggestions (I reinstalled WindowsXP). And the problem still persists. The screen only seems to go blank when I use Microsoft Internet Explorer. I have installed programs and transfered files without problem.

Does anyone think this is a faulty card? Or any other suggestions?
 
Make sure your chipset drivers and mobo bios are current, and try disabling fastwrites.

Beyond that you're going to have to troubleshoot.


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