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Radeon 9800 Pro Problem

Forum Graphic & Displays : Graphics Cards - Radeon 9800 Pro Problem

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Ok Here's the Problem, I just updated my video card with a Sapphire Radeon 9800 Pro. My old Video Card was a BFG NVidia Geforce 4 4200ti. I installed the new card, and started up Battlefield:Vietnam and everything seemed to work great. I even benchmarked it, and it still worked great. However, when opening Microsoft Internet Explorer and going to more than 2 or 3 sites, the screen goes black and my monitor doesn't respond. I have to cold boot my machine and then I get the screen back again (however I have to reboot windows everytime). Does anyone know what this is? I updated to the new 4.4 Catalyst drivers from the ATI website. I also tried reinstalling the drivers and I also tried more than one monitor. Any suggestions?

P4 3gz 800FSB w/ Hyperthreading
MSI PT880 Neo Motherboard
512 3200 DDR RAM X2 (for dual channel)
CD/RW Drive
DVD Drive
Maxtor 40GB HD
DVD Drive
Sapphire Radeon 9800 Pro
Windows XP Professional

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did you use a program like <A HREF="http://www.guru3d.com/detonator-destroyer/" target="_new">detonator destroyer</A> to remove all the possible leftovers from the nvidia drivers?

Reply to Boilermaker
- 0 +

i would format if you are having problems like this, especially if you had a non-ATI card in before... lotsa people have problems from this

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Reply to phial

I tried both suggestions (I reinstalled WindowsXP). And the problem still persists. The screen only seems to go blank when I use Microsoft Internet Explorer. I have installed programs and transfered files without problem.

Does anyone think this is a faulty card? Or any other suggestions?

Reply to Damion79

Make sure your chipset drivers and mobo bios are current, and try disabling fastwrites.

Beyond that you're going to have to troubleshoot.


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