City Fido = not unlimited?

[Guest]

Archived from groups: alt.cellular.fido (More info?)

Recently saw a news piece done in Vancouver by Global news TV of a person
who had subscribed to city Fido for his at home business. He was warned that
he will be billed for excessive usage, and upon contacting Fido, was told
that there was in fact a limit of something like 2000 hours monthly. He said
there all this "advertising" on TV about being "unlimited" is all BS. Why
would they even advertise City Fideo as "unlimited" when it really is not.
HE is trying to bring this case against them, but fido will hear nothing of
it

 

[testy]

Archived from groups: alt.cellular.fido (More info?)

UMMM let's see 24 hours in a day, 30 days in a month 24 X 30 = 720. Only
2000 hours allowed in a month. Am I missing something?

Testy

"Art" <REMOVE@shawREMOVE.REMOVE> wrote in message
news:nFYfc.145344$oR5.76129@pd7tw3no...
> Recently saw a news piece done in Vancouver by Global news TV of a person
> who had subscribed to city Fido for his at home business. He was warned
that
> he will be billed for excessive usage, and upon contacting Fido, was told
> that there was in fact a limit of something like 2000 hours monthly. He
said
> there all this "advertising" on TV about being "unlimited" is all BS. Why
> would they even advertise City Fideo as "unlimited" when it really is not.
> HE is trying to bring this case against them, but fido will hear nothing
of
> it
>
>


---
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[deep]

Archived from groups: alt.cellular.fido (More info?)

Interesting...

There are only 720 some odd hours in a month... 2000 should be plenty....

BTW: do you expect someone who SHOULD be paying for a business line and
wants to get off paying for a personal line do abuse the system? I TOTALLY
agree with them charging those who are abusing the system.

Deep

"Art" <REMOVE@shawREMOVE.REMOVE> wrote in message
news:nFYfc.145344$oR5.76129@pd7tw3no...
> Recently saw a news piece done in Vancouver by Global news TV of a person
> who had subscribed to city Fido for his at home business. He was warned
that
> he will be billed for excessive usage, and upon contacting Fido, was told
> that there was in fact a limit of something like 2000 hours monthly. He
said
> there all this "advertising" on TV about being "unlimited" is all BS. Why
> would they even advertise City Fideo as "unlimited" when it really is not.
> HE is trying to bring this case against them, but fido will hear nothing
of
> it
>
>

 

[Guest]

Archived from groups: alt.cellular.fido (More info?)

I saw the same clip. For clarification it was 5000 minutes per month...

Cheers,
Lubos

"Art" <REMOVE@shawREMOVE.REMOVE> wrote in message
news:nFYfc.145344$oR5.76129@pd7tw3no...
> Recently saw a news piece done in Vancouver by Global news TV of a person
> who had subscribed to city Fido for his at home business. He was warned
that
> he will be billed for excessive usage, and upon contacting Fido, was told
> that there was in fact a limit of something like 2000 hours monthly. He
said
> there all this "advertising" on TV about being "unlimited" is all BS. Why
> would they even advertise City Fideo as "unlimited" when it really is not.
> HE is trying to bring this case against them, but fido will hear nothing
of
> it
>
>

 

[Guest]

Archived from groups: alt.cellular.fido (More info?)

That is what I understand

Works out at 3 hours per day.7 days per week

I believe it is not unique to Fido - I think ther are other providers
with 'unlimited plans' that are actually 5000min.

If you are spending 3 hours per day on the phone, in my opinion, you are
either a telemarketer using if for business or you need a life

A



Lubos Hrasko wrote:
> I saw the same clip. For clarification it was 5000 minutes per month...
>
> Cheers,
> Lubos
>
> "Art" <REMOVE@shawREMOVE.REMOVE> wrote in message
> news:nFYfc.145344$oR5.76129@pd7tw3no...
>
>>Recently saw a news piece done in Vancouver by Global news TV of a person
>>who had subscribed to city Fido for his at home business. He was warned
>
> that
>
>>he will be billed for excessive usage, and upon contacting Fido, was told
>>that there was in fact a limit of something like 2000 hours monthly. He
>
> said
>
>>there all this "advertising" on TV about being "unlimited" is all BS. Why
>>would they even advertise City Fideo as "unlimited" when it really is not.
>>HE is trying to bring this case against them, but fido will hear nothing
>
> of
>
>>it
>>
>>
>
>
>

 

[Guest]

Archived from groups: alt.cellular.fido (More info?)

For CityFido users, 3 hours per day doesn't sound like a lot especially when
CityFido advertises itself as you no longer needing a landline phone. Three
hours a day would be plenty for me because when I'm at work, I use a
landline phone at work, etc. If I didn't have access to a landline phone, 3
hours might not be enough in 1 day if I had to rely only on a cell phone but
I doubt that I could take for 3 hours per day for 7 days a week for a month.

In any event, all companies that advertise "unlimited" have conditions. For
example, when dial-up ISP's gave unlimited connection time, in fine print,
they specified that you could not keep your modem connected 24 hours per
day, 7 days a week, etc. Now high speed internet companies advertise
unlimited connection time instead of unlimited downloads. Even the downloads
of various internet companies are not unlimited. Sprint Canada used to offer
unlimited long distance within Canada until they noticed that people were
abusing it.

I think that companies have a right to set limits as long as the limits are
reasonable and well defined in their contracts. Fido specifies it in theirs
and my ISP specifies it in theirs so I don't have a problem from either.


"AndrewH" <Andrew-Lists@shaw.ca> wrote in message
news:aC%fc.136233$Pk3.12590@pd7tw1no...
> That is what I understand
>
> Works out at 3 hours per day.7 days per week
>
> I believe it is not unique to Fido - I think ther are other providers
> with 'unlimited plans' that are actually 5000min.
>
> If you are spending 3 hours per day on the phone, in my opinion, you are
> either a telemarketer using if for business or you need a life
>
> A
>
>
>
> Lubos Hrasko wrote:
> > I saw the same clip. For clarification it was 5000 minutes per month...
> >
> > Cheers,
> > Lubos
> >
> > "Art" <REMOVE@shawREMOVE.REMOVE> wrote in message
> > news:nFYfc.145344$oR5.76129@pd7tw3no...
> >
> >>Recently saw a news piece done in Vancouver by Global news TV of a
person
> >>who had subscribed to city Fido for his at home business. He was warned
> >
> > that
> >
> >>he will be billed for excessive usage, and upon contacting Fido, was
told
> >>that there was in fact a limit of something like 2000 hours monthly. He
> >
> > said
> >
> >>there all this "advertising" on TV about being "unlimited" is all BS.
Why
> >>would they even advertise City Fideo as "unlimited" when it really is
not.
> >>HE is trying to bring this case against them, but fido will hear nothing
> >
> > of
> >
> >>it
> >>
> >>
> >
> >
> >

 

[Guest]

Archived from groups: alt.cellular.fido (More info?)

oops... I meant 2000 minutes

"Testy" <tdella@canada.com> wrote in message
news:lYYfc.222$m55.1780@news20.bellglobal.com...
> UMMM let's see 24 hours in a day, 30 days in a month 24 X 30 = 720. Only
> 2000 hours allowed in a month. Am I missing something?
>
> Testy
>
> "Art" <REMOVE@shawREMOVE.REMOVE> wrote in message
> news:nFYfc.145344$oR5.76129@pd7tw3no...
> > Recently saw a news piece done in Vancouver by Global news TV of a
person
> > who had subscribed to city Fido for his at home business. He was warned
> that
> > he will be billed for excessive usage, and upon contacting Fido, was
told
> > that there was in fact a limit of something like 2000 hours monthly. He
> said
> > there all this "advertising" on TV about being "unlimited" is all BS.
Why
> > would they even advertise City Fideo as "unlimited" when it really is
not.
> > HE is trying to bring this case against them, but fido will hear nothing
> of
> > it
> >
> >
>
>
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.659 / Virus Database: 423 - Release Date: 4/15/2004
>
>

 

[Guest]

Archived from groups: alt.cellular.fido (More info?)

One question is do they enforce it, or is that restriction only there
for them to use if somebody is abusing the system.

Shaw for example has various restrictions in their contract, including
not running a server, however the scuttlebutt is that they do not
enforce unless you are creating significant problems for others.

I don't know the answer. Just curious.


AndrewH wrote:

> That is what I understand
>
> Works out at 3 hours per day.7 days per week
>
> I believe it is not unique to Fido - I think ther are other providers
> with 'unlimited plans' that are actually 5000min.
>
> If you are spending 3 hours per day on the phone, in my opinion, you are
> either a telemarketer using if for business or you need a life
>
> A
>
>
>
> Lubos Hrasko wrote:
>
>> I saw the same clip. For clarification it was 5000 minutes per month...
>>
>> Cheers,
>> Lubos
>>
>> "Art" <REMOVE@shawREMOVE.REMOVE> wrote in message
>> news:nFYfc.145344$oR5.76129@pd7tw3no...
>>
>>> Recently saw a news piece done in Vancouver by Global news TV of a
>>> person
>>> who had subscribed to city Fido for his at home business. He was warned
>>
>>
>> that
>>
>>> he will be billed for excessive usage, and upon contacting Fido, was
>>> told
>>> that there was in fact a limit of something like 2000 hours monthly. He
>>
>>
>> said
>>
>>> there all this "advertising" on TV about being "unlimited" is all BS.
>>> Why
>>> would they even advertise City Fideo as "unlimited" when it really is
>>> not.
>>> HE is trying to bring this case against them, but fido will hear nothing
>>
>>
>> of
>>
>>> it
>>>
>>>
>>
>>
>>

 

[Guest]

Archived from groups: alt.cellular.fido (More info?)

So what exactly is Fido's documented definition of "unlimited"?

"AndrewH" <Andrew-Lists@shaw.ca> wrote in message
news:_74gc.146955$Ig.23541@pd7tw2no...
> One question is do they enforce it, or is that restriction only there
> for them to use if somebody is abusing the system.
>
> Shaw for example has various restrictions in their contract, including
> not running a server, however the scuttlebutt is that they do not
> enforce unless you are creating significant problems for others.
>
> I don't know the answer. Just curious.
>
>
> AndrewH wrote:
>
> > That is what I understand
> >
> > Works out at 3 hours per day.7 days per week
> >
> > I believe it is not unique to Fido - I think ther are other providers
> > with 'unlimited plans' that are actually 5000min.
> >
> > If you are spending 3 hours per day on the phone, in my opinion, you are
> > either a telemarketer using if for business or you need a life
> >
> > A
> >
> >
> >
> > Lubos Hrasko wrote:
> >
> >> I saw the same clip. For clarification it was 5000 minutes per month...
> >>
> >> Cheers,
> >> Lubos
> >>
> >> "Art" <REMOVE@shawREMOVE.REMOVE> wrote in message
> >> news:nFYfc.145344$oR5.76129@pd7tw3no...
> >>
> >>> Recently saw a news piece done in Vancouver by Global news TV of a
> >>> person
> >>> who had subscribed to city Fido for his at home business. He was
warned
> >>
> >>
> >> that
> >>
> >>> he will be billed for excessive usage, and upon contacting Fido, was
> >>> told
> >>> that there was in fact a limit of something like 2000 hours monthly.
He
> >>
> >>
> >> said
> >>
> >>> there all this "advertising" on TV about being "unlimited" is all BS.
> >>> Why
> >>> would they even advertise City Fideo as "unlimited" when it really is
> >>> not.
> >>> HE is trying to bring this case against them, but fido will hear
nothing
> >>
> >>
> >> of
> >>
> >>> it
> >>>
> >>>
> >>
> >>
> >>

 

[Guest]

Archived from groups: alt.cellular.fido (More info?)

Art wrote:
>
> So what exactly is Fido's documented definition of "unlimited"?

Fido recently sent a revised "terms of service" agreement to customers.

Unlimited means:
5000 minutes per month of air time
2000 minutes of long distance (where the plan calls for unlimited long distance).

For instance, Fido-to-Fido would have 5000 airtime minutes between Fido
subscribers, with at most 2000 of those being long distance.

Similarly, CityFido only has 5000 minutes of airtime.

The terms of service did not spell out what happens if/when you exceed the
limits and worded it into some wildcard "will take appropriate action" type of statement.

Last commercial I heard about CityFido didn't mention the word "unlimited" if
I remember correctly.

In a way, it was perhaps clever of Fido to start with a big advertising bang
while the service was in fact unlimited, giving the public a lasting
impression of unlimited service well after Fido had put in limits.