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Random Reboots

Last response: in Windows XP
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June 29, 2003 10:21:27 PM

Ok i keep having random reboots with windows xp pro, i had this problem before i formated and reinstalled windows xp and now have the same problem again. They happend at anything, i could be playing games, browsing the web, or no one on the pc. I just got a program SystemSuite 4.0 which can diagnost your pc for problems, so i did it and it found problems with the sound card. Out of all the test done on it only 2 were good the rest failed and it said that it was either because of a bad loopback cable or a failing sound card. I've tested the rest of my hardware and there wasnt any errors. So my guess its either the sound card, maybe the powersupply or software issue.

My specs
Athlon XP 1800+
512 of DDR 2100
Radeon VE 32MB
40 gig Maxtor Drive
Asus A7V 333
Sound Blaster Live Gamer-x 5.1

So could it be my sound blaster giving me problems?

More about : random reboots

June 29, 2003 11:10:18 PM

Remove the soundcard and see if your reboot issues continue.

Also, you should change WinXP settings so you get a BSOD instead of a reboot. The information on a BSOD is helpful in determining problems. To do that:

Open System Properties -> Advanced -> Startup and Recovery
Under "System Failure", Uncheck "Automatically Restart".

You'll have to manually reboot now when you get errors, but it may give you some insight as to what is going on.
June 30, 2003 12:13:12 AM

*Ditto*

If you can tell us the error codes, it would be a lot of help.

My Daddy used to tell me:
<b>It's better to keep your mouth shut and let people think you're stupid,
then it is to open your mouth and prove it.</b>
I never was good at taking advice!
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June 30, 2003 12:45:15 AM

Ok well i took my sound card out and activated the onboard one, but i dont think it was my sound card cause if i run the test again on SytenSuite is gives me the same errors. This is what it gives me

Audio [C-Media Wave Device] (45 seconds)
Started at 8:42:06 PM on 29/06/2003
Ended at 8:42:51 PM on 29/06/2003
Sample Size: 16
Sample Rate: 44100
Test Frequency (Hz): 1000
Test Level: 16383
Master Volume: 32767
Basic Operation Test
Started at 8:42:06 PM on 29/06/2003
Ended at 8:42:08 PM on 29/06/2003
Input Device: 0
This test failed. This may have been due to
• A faulty loopback cable
• A failing sound card (audio subsystem)
The diagnostic test reported:
Right level below threshold
Left Level: 0 Right Level: 0
Gain Test
Started at 8:42:08 PM on 29/06/2003
Ended at 8:42:09 PM on 29/06/2003
Tenth of Percent Gain: 40
This test failed. This may have been due to
• A faulty loopback cable
• A failing sound card (audio subsystem)
The diagnostic test reported:
Left Level: 0 Right Level: 0
DC Offset Test
Started at 8:42:09 PM on 29/06/2003
Ended at 8:42:11 PM on 29/06/2003
Input Device: 0
Maximum Offset: 262
No problem was found while running this test.
The diagnostic test reported:
Left Level: 62 Right Level: 63
AC Noise Test
Started at 8:42:11 PM on 29/06/2003
Ended at 8:42:12 PM on 29/06/2003
Input Device: 0
Maximum Noise Level: 262
No problem was found while running this test.
The diagnostic test reported:
Left Level: 0 Right Level: 0
Balance Test
Started at 8:42:12 PM on 29/06/2003
Ended at 8:42:14 PM on 29/06/2003
Tenth of Percent Imbalance: 100
This test failed. This may have been due to
• A faulty loopback cable
• A failing sound card (audio subsystem)
The diagnostic test reported:
Right level below threshold
Crosstalk Test
Started at 8:42:14 PM on 29/06/2003
Ended at 8:42:17 PM on 29/06/2003
Maximum Crosstalk: 262
No problem was found while running this test.
The diagnostic test reported:
Left Level: 0 Right Level: 0
Distortion Test
Started at 8:42:17 PM on 29/06/2003
Ended at 8:42:19 PM on 29/06/2003
Input Device: 0
Maximum Distortion: 65
This test failed. This may have been due to
• A faulty loopback cable
• A failing sound card (audio subsystem)
The diagnostic test reported:
Right level below threshold
Frequency Response Test
Started at 8:42:19 PM on 29/06/2003
Ended at 8:42:20 PM on 29/06/2003
Input Device: 0
Start Frequency: 100
Stop Frequency: 10000
Tenth of Percent Deviation: 250
This test failed. This may have been due to
• A faulty loopback cable
• A failing sound card (audio subsystem)
The diagnostic test reported:
Right level below threshold
CD Audio Test
Started at 8:42:20 PM on 29/06/2003
Ended at 8:42:49 PM on 29/06/2003
Input Device: 0
Minimum CD Audio Level: 655
This test failed. This may have been due to
• A faulty loopback cable
• A failing sound card (audio subsystem)
The diagnostic test reported:
Left Level: 4 Right Level: 4
Muting Test
Started at 8:42:49 PM on 29/06/2003
Ended at 8:42:51 PM on 29/06/2003
This test failed. This may have been due to
• A faulty loopback cable
• A failing sound card (audio subsystem)
The diagnostic test reported:
Right level below threshold

Also i have uncheck reboot so i will know next time if it gives me a BSOD.
June 30, 2003 12:52:43 AM

I see "A faulty loopback cable" several times. Maybe you should check that also.

My Daddy used to tell me:
<b>It's better to keep your mouth shut and let people think you're stupid,
then it is to open your mouth and prove it.</b>
I never was good at taking advice!
June 30, 2003 12:58:51 AM

Whats a loopback cable?
June 30, 2003 3:10:50 AM

Quote:
Audio [C-Media Wave Device] (45 seconds)

Ok. Did it give you the exact same error when you had the SB Live! card in? If it's referring to the C-Media Wave Device in both instances, then it's an issue with your onboard sound. Assuming that's the case, I'd remove all drivers/software from Windows for the onboard sound, reboot into the BIOS and disable onboard sound. Then bootup (with no sound device installed), and see if you get that error. If you dont, load up the SB Live! and you might be good to go.
June 30, 2003 2:27:24 PM

I got the errors with both cards.
July 1, 2003 8:35:55 PM

Ok could an IRQ conflict casue the random reboots? cause i just got a BSOD and its said IRQL_NOT_LESS_OR_EQUAL and i just look at the list of irq's in my device manager and this is what it shows
0 system timer
1 keyboard
3 COM2
4 COM 1
6 floppy drive
8 CMOS/rtc
9 MS ACPI-Compliant system
13 numeric data processor
14 Primary IDE
15 Secondary IDE
16 NIC
16 Vid card (ok here why does it say PCI when i got an AGP)
16 VIA Rev 5 or later USB host controller
17 Onboard Sounc Card
17 USB 2.0 Host controller
19 VIA Rev 5 or later USB host controller
21 VIA Rev 5 or later USB host controller
21 VIA Rev 5 or later USB host controller

Now from what i learned if you got to things on the same IRQ it can and will cause problems.
July 1, 2003 8:52:18 PM

Ok well i just solved one of the problems i had and its was this error "STOP 0x000000D1 IRQL_NOT_LESS_OR_EQUAL Kbdclass.sys" seems that my mouse drivers arnt good ones.
!