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Videos not working on new Zenbook Prime

Last response: in Laptops & Notebooks
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June 27, 2012 1:14:31 AM

I am not sure what is the issue, but right from start up no videos are working at all. Whether its Youtube videos or any other type of video from a different site such as Yahoo. All that keeps happening is just random colors flashing very fast.

This is a very new laptop purchase, I just got it today. It is the new Asus Zenbook Prime UX31A-AB71 and it has the new Intel HD Graphics 4000.

Any ideas? I am not worrying yet but I am just curious...

Cheer
a c 249 D Laptop
June 27, 2012 1:21:32 AM

Hi :) 

Those are pricey laptops.....contact Asus support as it may be a graphics problem...

All the best Brett :) 
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June 27, 2012 1:28:47 AM

send it back to asus they have great customer service i hear
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June 27, 2012 2:08:26 AM

Thanks guys, i'll give them a call.

I was hoping this wouldn't be a laptop specific problem but one that has happened to other laptops from a variety of other manufacturers.

I'll post a reply when I get a fix on what Asus tells me.

Cheers
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