DSODs all over the place

G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

[Win2000, SP4]
I have frequent BSODs/crash restarts with various texts. The last one was
IRQL_NOT_LESS_OR_EQUAL. System log shows nothing, and from 20 crashs or so
only 3 minidumps result.
There is no filename or driver name, and though I browsed through the dums
in text mode there is no recognizable string to point me to the actual
problem.

Pls help!

System info:
System Information report written at: 04/24/2005 09:10:01 AM
[System Information]

[ Following are sub-categories of this main category ]

[System Summary]

Item Value
OS Name Microsoft Windows 2000 Professional
Version 5.0.2195 Service Pack 4 Build 2195
OS Manufacturer Microsoft Corporation
System Name SYSTEM-LAPTOP
System Manufacturer IBM
System Model 2684L8G
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2392 Mhz
BIOS Version Phoenix FirstBIOS(tm) Notebook Pro Version 2.0 for IBM ThinkPad
Windows Directory C:\WINNT
System Directory C:\WINNT\system32
Boot Device \Device\Harddisk0\Partition1
Locale Israel
User Name EPOS\Ilan
Total Physical Memory 1,031,152 KB
Available Physical Memory 812,332 KB
Total Virtual Memory 2,034,764 KB
Available Virtual Memory 1,677,624 KB
Page File Space 1,003,612 KB
Page File C:\pagefile.sys
Page File D:\pagefile.sys

[Hardware Resources]

[ Following are sub-categories of this main category ]

[Conflicts/Sharing]

Resource Device
IRQ 7 ATI RADEON IGP 330M
IRQ 7 ALi PCI to USB Open Host Controller
IRQ 7 Agere Systems AC'97 Modem
IRQ 7 SoundMAX Integrated Digital Audio
IRQ 7 Broadcom NetXtreme Fast Ethernet
IRQ 7 Generic CardBus Controller

[DMA]

Channel Device Status
4 Direct memory access controller OK

[Forced Hardware]

Device PNP Device ID
No Forced Hardware

[I/O]

Address Range Device Status
0x0000-0x0CF7 PCI bus OK
0x0000-0x0CF7 Direct memory access controller OK
0x0D00-0xFFFF PCI bus OK
0xD000-0xDFFF ATI RS200/RS200M Accelerated Graphics Port OK
0xD000-0xDFFF ATI RADEON IGP 330M OK
0x03B0-0x03BB ATI RS200/RS200M Accelerated Graphics Port OK
0x03B0-0x03BB ATI RADEON IGP 330M OK
0x03C0-0x03DF ATI RS200/RS200M Accelerated Graphics Port OK
0x03C0-0x03DF ATI RADEON IGP 330M OK
0x8400-0x84FF Agere Systems AC'97 Modem OK
0x8800-0x88FF SoundMAX Integrated Digital Audio OK
0x0A79-0x0A79 ISAPNP Read Data Port OK
0x0279-0x0279 ISAPNP Read Data Port OK
0x02F4-0x02F7 ISAPNP Read Data Port OK
0x00B0-0x00B3 Motherboard resources OK
0x0092-0x0092 Motherboard resources OK
0x040B-0x040B Motherboard resources OK
0x0480-0x048F Motherboard resources OK
0x04D0-0x04D1 Motherboard resources OK
0x04D0-0x04D1 Programmable interrupt controller OK
0x04D6-0x04D6 Motherboard resources OK
0xFE10-0xFE11 Motherboard resources OK
0x0072-0x0077 Motherboard resources OK
0x0370-0x0371 Motherboard resources OK
0x8000-0x807F Motherboard resources OK
0x1600-0x167F Motherboard resources OK
0x0020-0x0021 Programmable interrupt controller OK
0x00A0-0x00A1 Programmable interrupt controller OK
0x0040-0x0043 System timer OK
0x0080-0x008F Direct memory access controller OK
0x00C0-0x00DF Direct memory access controller OK
0x0061-0x0061 System speaker OK
0x00F0-0x00F0 Numeric data processor OK
0x0070-0x0071 System CMOS/real time clock OK
0x0060-0x0060 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK
0x0064-0x0064 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK
0x03F8-0x03FF Motherboard resources OK
0x03BC-0x03BE Printer Port (LPT1) OK
0x0062-0x0062 Microsoft ACPI-Compliant Embedded Controller OK
0x0066-0x0066 Microsoft ACPI-Compliant Embedded Controller OK
0xFD00-0xFDFF Generic CardBus Controller OK
0xFC00-0xFCFF Generic CardBus Controller OK
0x8080-0x808F ALi M5229 PCI Bus Master IDE Controller OK
0x01F0-0x01F7 Primary IDE Channel OK
0x03F6-0x03F6 Primary IDE Channel OK
0x0170-0x0177 Secondary IDE Channel OK
0x0376-0x0376 Secondary IDE Channel OK

[IRQs]

IRQ Number Device
9 Microsoft ACPI-Compliant System
7 ATI RADEON IGP 330M
7 ALi PCI to USB Open Host Controller
7 Agere Systems AC'97 Modem
7 SoundMAX Integrated Digital Audio
7 Broadcom NetXtreme Fast Ethernet
7 Generic CardBus Controller
13 Numeric data processor
8 System CMOS/real time clock
1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
12 IBM PS/2 TrackPoint
14 Primary IDE Channel
15 Secondary IDE Channel

[Memory]

Range Device Status
0x0000-0x9FFFF System board OK
0xC0000-0xC3FFF System board OK
0xC4000-0xC7FFF System board OK
0xC8000-0xCBFFF System board OK
0xCC000-0xCFFFF System board OK
0xDC000-0xDFFFF System board OK
0xE0000-0xE3FFF System board OK
0xE4000-0xE7FFF System board OK
0xE8000-0xEBFFF System board OK
0xEC000-0xEFFFF System board OK
0xF0000-0xFFFFF System board OK
0x100000-0x3EFFFFFF System board OK
0xFFF00000-0xFFFFFFFF System board OK
0xA0000-0xBFFFF PCI bus OK
0xA0000-0xBFFFF ATI RS200/RS200M Accelerated Graphics Port OK
0xA0000-0xBFFFF ATI RADEON IGP 330M OK
0xD0000-0xD3FFF PCI bus OK
0xD4000-0xD7FFF PCI bus OK
0xD8000-0xDBFFF PCI bus OK
0x3F000000-0xFEBFFFFF PCI bus OK
0xE8100000-0xE81FFFFF ATI RS200/RS200M Accelerated Graphics Port OK
0xE8100000-0xE81FFFFF ATI RADEON IGP 330M OK
0xF8000000-0xFBFFFFFF ATI RS200/RS200M Accelerated Graphics Port OK
0xF8000000-0xFBFFFFFF ATI RADEON IGP 330M OK
0xEC000000-0xEFFFFFFF ATI RS200/RS200M Accelerated Graphics Port OK
0xE8010000-0xE8010FFF ALi PCI to USB Open Host Controller OK
0xE8011000-0xE8011FFF Agere Systems AC'97 Modem OK
0xE8012000-0xE8012FFF SoundMAX Integrated Digital Audio OK
0xE8013000-0xE8013FFF Motherboard resources OK
0xE8000000-0xE800FFFF Broadcom NetXtreme Fast Ethernet OK
0xB0000000-0xB0000FFF Generic CardBus Controller OK
0xFE9FF000-0xFE9FFFFF Generic CardBus Controller OK
0xFEA00000-0xFEBFFFFF Generic CardBus Controller OK
0xDB000-0xDBFFF Generic CardBus Controller OK

[Components]

[ Following are sub-categories of this main category ]

[Multimedia]

[ Following are sub-categories of this main category ]

[Audio Codecs]

Codec Manufacturer Description Status File Version Size Creation Date
c:\winnt\system32\l3codeca.acm Fraunhofer Institut Integrierte Schaltungen
IIS Fraunhofer IIS MPEG Layer-3 Codec OK C:\WINNT\system32\L3CODECA.ACM 1,
9, 0, 0305 284.00 KB (290,816 bytes) 4/12/2005 7:56:55 PM
c:\winnt\system32\iac25_32.ax Intel Corporation Indeo® audio software OK
C:\WINNT\system32\IAC25_32.AX 2.05.53 195.00 KB (199,680 bytes) 12/7/1999
2:00:00 PM
c:\winnt\system32\msg723.acm Microsoft Corporation OK
C:\WINNT\system32\MSG723.ACM 4.4.3385 106.77 KB (109,328 bytes) 4/12/2005
6:01:40 PM
c:\winnt\system32\lhacm.acm Microsoft Corporation OK
C:\WINNT\system32\LHACM.ACM 4.4.3385 33.27 KB (34,064 bytes) 4/12/2005
6:01:41 PM
c:\winnt\system32\tssoft32.acm DSP GROUP, INC. OK
C:\WINNT\system32\TSSOFT32.ACM 1.01 9.27 KB (9,488 bytes) 12/7/1999 2:00:00
PM
c:\winnt\system32\msgsm32.acm Microsoft Corporation OK
C:\WINNT\system32\MSGSM32.ACM 5.00.2134.1 22.27 KB (22,800 bytes) 12/7/1999
2:00:00 PM
c:\winnt\system32\msg711.acm Microsoft Corporation OK
C:\WINNT\system32\MSG711.ACM 5.00.2134.1 10.27 KB (10,512 bytes) 12/7/1999
2:00:00 PM
c:\winnt\system32\msadp32.acm Microsoft Corporation OK
C:\WINNT\system32\MSADP32.ACM 5.00.2134.1 14.77 KB (15,120 bytes) 12/7/1999
2:00:00 PM
c:\winnt\system32\imaadp32.acm Microsoft Corporation OK
C:\WINNT\system32\IMAADP32.ACM 5.00.2195.6612 16.27 KB (16,656 bytes)
4/12/2005 6:55:26 PM

[Video Codecs]

Codec Manufacturer Description Status File Version Size Creation Date
c:\winnt\system32\iccvid.dll Radius Inc. OK C:\WINNT\system32\ICCVID.DLL
1.10.0.6 108.00 KB (110,592 bytes) 12/7/1999 2:00:00 PM
c:\winnt\system32\ir50_32.dll Intel Corporation Indeo® video 5.10 OK
C:\WINNT\system32\IR50_32.DLL R.5.10.15.2.55 737.50 KB (755,200 bytes)
12/7/1999 2:00:00 PM
c:\winnt\system32\msrle32.dll Microsoft Corporation OK
C:\WINNT\system32\MSRLE32.DLL 5.00.2195.6612 10.77 KB (11,024 bytes)
4/12/2005 7:01:05 PM
c:\winnt\system32\msyuv.dll Microsoft Corporation OK
C:\WINNT\system32\MSYUV.DLL 5.3.0000000.900 built by: DIRECTX 16.50 KB
(16,896 bytes) 4/14/2005 11:42:29 AM
c:\winnt\system32\msvidc32.dll Microsoft Corporation OK
C:\WINNT\system32\MSVIDC32.DLL 5.00.2134.1 27.27 KB (27,920 bytes) 12/7/1999
2:00:00 PM
c:\winnt\system32\ir32_32.dll Intel(R) Corporation OK
C:\WINNT\system32\IR32_32.DLL Not Available 194.50 KB (199,168 bytes)
12/7/1999 2:00:00 PM
c:\winnt\system32\msh263.drv Microsoft Corporation OK
C:\WINNT\system32\MSH263.DRV 4.4.3385 252.27 KB (258,320 bytes) 4/12/2005
6:01:15 PM
c:\winnt\system32\msh261.drv Microsoft Corporation OK
C:\WINNT\system32\MSH261.DRV 4.4.3385 163.77 KB (167,696 bytes) 4/12/2005
6:01:41 PM

[CD-ROM]

Item Value
Drive E:
Description CD-ROM Drive
Media Loaded False
Media Type CD-ROM
Name TEAC DW-224E
Manufacturer (Standard CD-ROM drives)
Status OK
Transfer Rate Not Available
SCSI Target ID 0
PNP Device ID
IDE\CDROMTEAC_DW-224E____________________________B.2A____\5&3A0CD6E6&0&0.0.0


[Sound Device]

Item Value
Name SoundMAX Integrated Digital Audio
Status OK
PNP Device ID PCI\VEN_10B9&DEV_5451&SUBSYS_053E1014&REV_02\3&61AAA01&0&20
IRQ Number 7
I/O Port 0x8800-0x88FF
Memory Range 0xE8012000-0xE8012FFF
Driver c:\winnt\system32\drivers\smwdm.sys (541376, 5.12.01.3542)


[Display]

Item Value
Name ATI RADEON IGP 330M
PNP Device ID PCI\VEN_1002&DEV_4337&SUBSYS_053A1014&REV_00\4&1930D262&0&2808
Adapter Type ATI RS200M, ATI Technologies Inc. compatible
Adapter Description ATI RADEON IGP 330M
Adapter RAM 16.00 MB (16,777,216 bytes)
Installed Drivers ati2dvag.dll
Driver Version 5.1.2600.0
INF File oem1.inf (ati2mtag_RS200M section)
Color Planes 1
Color Table Entries 65536
Resolution 1024 x 768 x 60 hertz
Bits/Pixel 16


[Infrared]

Item Value
No infrared devices

[Input]

[ Following are sub-categories of this main category ]

[Keyboard]

Item Value
Description Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Name Enhanced (101- or 102-key)
Layout 00000409
PNP Device ID ACPI\PNP0303\4&2E6719A8&0
NumberOfFunctionKeys 12


[Pointing Device]

Item Value
Hardware Type IBM PS/2 TrackPoint
Number of Buttons 2
Status OK
PNP Device ID ACPI\IBM3780\4&2E6719A8&0
Power Management Supported False
Double Click Threshold 6
Handedness Right Handed Operation


[Modem]

Item Value
Name Agere Systems AC'97 Modem
Description Agere Systems AC'97 Modem
Device ID PCI\VEN_10B9&DEV_5457&SUBSYS_05351014&REV_00\3&61AAA01&0&18
Device Type Internal Modem
Attached To COM3
Answer Mode Not Available
PNP Device ID PCI\VEN_10B9&DEV_5457&SUBSYS_05351014&REV_00\3&61AAA01&0&18
ProviderName Agere
ModemInfPath oem3.inf
ModemInfSection ALI1535p_AMR_SA.Modem
BlindOff X4
BlindOn X3
CompressionOff %C0
CompressionOn %C1
ErrorControlForced \N4
ErrorControlOff \N1
ErrorControlOn \N3
FlowControlHard &K3
FlowControlOff &K0
FlowControlSoft &K4
DCB
Default <
InactivityTimeout 0
ModulationBell B1B16B2
ModulationCCITT B0B15B2
Prefix AT
Properties ?
Pulse P
Reset AT&F<cr>
ResponsesKeyName Agere Systems AC'97 Modem::Agere::Agere
SpeakerModeDial M1
SpeakerModeOff M0
SpeakerModeOn M2
SpeakerModeSetup M3
SpeakerVolumeHigh L3
SpeakerVolumeLow L0
SpeakerVolumeMed L2
StringFormat UNICODE string format
Terminator <cr>
Tone T


[Network]

[ Following are sub-categories of this main category ]

[Adapter]

Item Value
Name [00000000] RAS Async Adapter
Adapter Type Not Available
Product Name RAS Async Adapter
Installed True
PNP Device ID Not Available
Last Reset Not Available
Index 0
Service Name AsyncMac
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled False
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Service Name Not Available

Name [00000001] WAN Miniport (L2TP)
Adapter Type Not Available
Product Name WAN Miniport (L2TP)
Installed True
PNP Device ID ROOT\MS_L2TPMINIPORT\0000
Last Reset Not Available
Index 1
Service Name Rasl2tp
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled False
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Service Name Rasl2tp
Driver c:\winnt\system32\drivers\rasl2tp.sys (52112, 5.00.2195.6655)

Name [00000002] WAN Miniport (PPTP)
Adapter Type Wide Area Network (WAN)
Product Name WAN Miniport (PPTP)
Installed True
PNP Device ID ROOT\MS_PPTPMINIPORT\0000
Last Reset Not Available
Index 2
Service Name PptpMiniport
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled False
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address 50:50:54:50:30:30
Service Name PptpMiniport
Driver c:\winnt\system32\drivers\raspptp.sys (48464, 5.00.2195.6711)

Name [00000003] Direct Parallel
Adapter Type Not Available
Product Name Direct Parallel
Installed True
PNP Device ID ROOT\MS_PTIMINIPORT\0000
Last Reset Not Available
Index 3
Service Name Raspti
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled False
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Service Name Raspti
Driver c:\winnt\system32\drivers\raspti.sys (16880, 5.00.2146.1)

Name [00000004] WAN Miniport (IP)
Adapter Type Not Available
Product Name WAN Miniport (IP)
Installed True
PNP Device ID ROOT\MS_NDISWANIP\0000
Last Reset Not Available
Index 4
Service Name NdisWan
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled False
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Service Name NdisWan
Driver c:\winnt\system32\drivers\ndiswan.sys (93360, 5.00.2195.6699)

Name [00000005] Broadcom NetXtreme Fast Ethernet
Adapter Type Ethernet 802.3
Product Name Broadcom NetXtreme Fast Ethernet
Installed True
PNP Device ID PCI\VEN_14E4&DEV_170D&SUBSYS_05451014&REV_01\3&61AAA01&0&58
Last Reset Not Available
Index 5
Service Name b57w2k
IP Address 10.0.0.3
IP Subnet 255.0.0.0
Default IP Gateway 10.0.0.138
DHCP Enabled True
DHCP Server 10.0.0.138
DHCP Lease Expires 4/24/2005 10:21:48 AM
DHCP Lease Obtained 4/24/2005 8:21:48 AM
MAC Address 00:06:1B:DE:5D:3F
Service Name b57w2k
IRQ Number 7
Driver c:\winnt\system32\drivers\b57w2k.sys (102225, 5.30.0.0)

-message too large-
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

"IlanS" <ilan.sh@epos-ps.com> wrote in message
news:eyBD8SJSFHA.3560@TK2MSFTNGP14.phx.gbl...
> [Win2000, SP4]
> I have frequent BSODs/crash restarts with various texts. The last one was
> IRQL_NOT_LESS_OR_EQUAL. System log shows nothing, and from 20 crashs or so
> only 3 minidumps result.
> There is no filename or driver name, and though I browsed through the dums
> in text mode there is no recognizable string to point me to the actual
> problem.
>
> Pls help!
>

As Galen mentioned this is a XP group. That said, your story indicates a
hardware failure or driver problem. Have you recently changed any hardware
particularly ram? Have you recently updated any drivers? A good place to
start testing is www.memtest.org Download and run memtest86+ and test the
ram.

Kerry
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Thank you very much for your reply.

This is a brand-new laptop, so I haven't changed neither hardware nor
software.

Thanks for the advice regarding memtest - I'll follow it.

I have located the proper Win2k that I failed to find ere I posted - I
posted there and will truble this group no more with off-topic discussions.

Again, thanks for the advice

-Z



"Kerry Brown" <kerry@kdbNOSPAMsystems.c*o*m> wrote in message
news:<eeewsPNSFHA.3704@TK2MSFTNGP12.phx.gbl>...

> "IlanS" <ilan.sh@epos-ps.com> wrote in message

> news:eyBD8SJSFHA.3560@TK2MSFTNGP14.phx.gbl...

> > [Win2000, SP4]

> > I have frequent BSODs/crash restarts with various texts. The last

> > one was IRQL_NOT_LESS_OR_EQUAL. System log shows nothing, and from

> > 20 crashs or so only 3 minidumps result.

> > There is no filename or driver name, and though I browsed through

> > the dums in text mode there is no recognizable string to point me to

> > the actual problem.

> >

> > Pls help!

> >

>

> As Galen mentioned this is a XP group. That said, your story indicates

> a hardware failure or driver problem. Have you recently changed any

> hardware particularly ram? Have you recently updated any drivers? A

> good place to start testing is www.memtest.org Download and run

> memtest86+ and test the ram.

>

> Kerry

>

>

"
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

"IlanS" <ilan.sh@epos-ps.com> wrote in message
news:uBgzXxOSFHA.356@TK2MSFTNGP14.phx.gbl...
> Thank you very much for your reply.
>
> This is a brand-new laptop, so I haven't changed neither hardware nor
> software.
>
> Thanks for the advice regarding memtest - I'll follow it.
>
> I have located the proper Win2k that I failed to find ere I posted - I
> posted there and will truble this group no more with off-topic
> discussions.
>
> Again, thanks for the advice
>
> -Z
>

Your welcome. Good luck. If you haven't changed any hardware or drivers I
would suspect some malware has corrupted something. If that is not the case
and the laptop is new I would be looking for warranty information.

Kerry

>
>
> "Kerry Brown" <kerry@kdbNOSPAMsystems.c*o*m> wrote in message
> news:<eeewsPNSFHA.3704@TK2MSFTNGP12.phx.gbl>...
>
>> "IlanS" <ilan.sh@epos-ps.com> wrote in message
>
>> news:eyBD8SJSFHA.3560@TK2MSFTNGP14.phx.gbl...
>
>> > [Win2000, SP4]
>
>> > I have frequent BSODs/crash restarts with various texts. The last
>
>> > one was IRQL_NOT_LESS_OR_EQUAL. System log shows nothing, and from
>
>> > 20 crashs or so only 3 minidumps result.
>
>> > There is no filename or driver name, and though I browsed through
>
>> > the dums in text mode there is no recognizable string to point me to
>
>> > the actual problem.
>
>> >
>
>> > Pls help!
>
>> >
>
>>
>
>> As Galen mentioned this is a XP group. That said, your story indicates
>
>> a hardware failure or driver problem. Have you recently changed any
>
>> hardware particularly ram? Have you recently updated any drivers? A
>
>> good place to start testing is www.memtest.org Download and run
>
>> memtest86+ and test the ram.
>
>>
>
>> Kerry
>
>>
>
>>
>
> "
>