Why Can't I Run Programs?

G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I'm using a desktop with Windows XP Home Edition.
There are 4 users.
I can log onto my page and everything looks normal.
However, when I click on an icon to run a program, nothing happens.
Sometimes the hourglass shows, but the program never loads.
I'm only partially computer literate, so if you have a solution, please
explain it in detail.
Thank you so much,
Lenny
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

BTW, I am able to boot up in Safe Mode with some functionality.
Lenny

"Lenny" wrote:

> I'm using a desktop with Windows XP Home Edition.
> There are 4 users.
> I can log onto my page and everything looks normal.
> However, when I click on an icon to run a program, nothing happens.
> Sometimes the hourglass shows, but the program never loads.
> I'm only partially computer literate, so if you have a solution, please
> explain it in detail.
> Thank you so much,
> Lenny
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hi Lenny,

First thing to try would be the .lnk (shortcut) and .exe (executable) fixes
found under File Association Fixes on www.dougknox.com (look in WinXP
Fixes).

If that fails to resolve it, then you likely have background interference.
See if the programs will start in Safe mode.

How to start in Safe mode:
http://www.rickrogers.org/fixes.htm#Safe%20mode

If so, then you need to clean the startup routine and isolate the program or
service causing the problem. This can help:

How to Troubleshoot By Using the Msconfig Utility in Windows XP [Q310560]
http://support.microsoft.com/?kbid=310560

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Lenny" <Lenny@discussions.microsoft.com> wrote in message
news:195F03F6-C37A-413C-B955-7974654F456A@microsoft.com...
> I'm using a desktop with Windows XP Home Edition.
> There are 4 users.
> I can log onto my page and everything looks normal.
> However, when I click on an icon to run a program, nothing happens.
> Sometimes the hourglass shows, but the program never loads.
> I'm only partially computer literate, so if you have a solution, please
> explain it in detail.
> Thank you so much,
> Lenny
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Rick,
I tried the .lnk and .exe fixes to no avail.
I assume they're just files that install themselves into the registry.
There was nothing for me to do except click on them.
Is there something else I'm missing?
Anyway, I then tried to use the msconfig utility.
I have no idea what to do with that.
Any other hints?
Thanks for your help so far.
Maybe I'll just use the computer in Safe Mode forever.
Lenny

"Rick "Nutcase" Rogers" wrote:

> Hi Lenny,
>
> First thing to try would be the .lnk (shortcut) and .exe (executable) fixes
> found under File Association Fixes on www.dougknox.com (look in WinXP
> Fixes).
>
> If that fails to resolve it, then you likely have background interference.
> See if the programs will start in Safe mode.
>
> How to start in Safe mode:
> http://www.rickrogers.org/fixes.htm#Safe%20mode
>
> If so, then you need to clean the startup routine and isolate the program or
> service causing the problem. This can help:
>
> How to Troubleshoot By Using the Msconfig Utility in Windows XP [Q310560]
> http://support.microsoft.com/?kbid=310560
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Associate Expert - WindowsXP Expert Zone
> www.microsoft.com/windowsxp/expertzone
> Windows help - www.rickrogers.org
>
> "Lenny" <Lenny@discussions.microsoft.com> wrote in message
> news:195F03F6-C37A-413C-B955-7974654F456A@microsoft.com...
> > I'm using a desktop with Windows XP Home Edition.
> > There are 4 users.
> > I can log onto my page and everything looks normal.
> > However, when I click on an icon to run a program, nothing happens.
> > Sometimes the hourglass shows, but the program never loads.
> > I'm only partially computer literate, so if you have a solution, please
> > explain it in detail.
> > Thank you so much,
> > Lenny
> >
>
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hi Lenny,

With the msconfig tool, on the general tab start by putting it in selective
startup mode. Uncheck the box to load the startup items (bottom of the
list), then apply/ok and reboot. Can you open programs now?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Lenny" <Lenny@discussions.microsoft.com> wrote in message
news:35E69878-4F3F-41A3-9853-577E57CAA2DB@microsoft.com...
> Rick,
> I tried the .lnk and .exe fixes to no avail.
> I assume they're just files that install themselves into the registry.
> There was nothing for me to do except click on them.
> Is there something else I'm missing?
> Anyway, I then tried to use the msconfig utility.
> I have no idea what to do with that.
> Any other hints?
> Thanks for your help so far.
> Maybe I'll just use the computer in Safe Mode forever.
> Lenny
>
> "Rick "Nutcase" Rogers" wrote:
>
>> Hi Lenny,
>>
>> First thing to try would be the .lnk (shortcut) and .exe (executable)
>> fixes
>> found under File Association Fixes on www.dougknox.com (look in WinXP
>> Fixes).
>>
>> If that fails to resolve it, then you likely have background
>> interference.
>> See if the programs will start in Safe mode.
>>
>> How to start in Safe mode:
>> http://www.rickrogers.org/fixes.htm#Safe%20mode
>>
>> If so, then you need to clean the startup routine and isolate the program
>> or
>> service causing the problem. This can help:
>>
>> How to Troubleshoot By Using the Msconfig Utility in Windows XP [Q310560]
>> http://support.microsoft.com/?kbid=310560
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Associate Expert - WindowsXP Expert Zone
>> www.microsoft.com/windowsxp/expertzone
>> Windows help - www.rickrogers.org
>>
>> "Lenny" <Lenny@discussions.microsoft.com> wrote in message
>> news:195F03F6-C37A-413C-B955-7974654F456A@microsoft.com...
>> > I'm using a desktop with Windows XP Home Edition.
>> > There are 4 users.
>> > I can log onto my page and everything looks normal.
>> > However, when I click on an icon to run a program, nothing happens.
>> > Sometimes the hourglass shows, but the program never loads.
>> > I'm only partially computer literate, so if you have a solution, please
>> > explain it in detail.
>> > Thank you so much,
>> > Lenny
>> >
>>
>>
>>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Rick,
Figured it out.
A friend of mine, who works for Trend Micro, set me up with PC Cillin
(Anti-Virus and Spyware detector software) a month or so back.
Apparently, one of the auto updates was infected and it messed up my system.
Luckily, he had a fix from Trend, and set me up.
Thanks for your help Rick.
Lenny

"Rick "Nutcase" Rogers" wrote:

> Hi Lenny,
>
> With the msconfig tool, on the general tab start by putting it in selective
> startup mode. Uncheck the box to load the startup items (bottom of the
> list), then apply/ok and reboot. Can you open programs now?
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Associate Expert - WindowsXP Expert Zone
> www.microsoft.com/windowsxp/expertzone
> Windows help - www.rickrogers.org
>
> "Lenny" <Lenny@discussions.microsoft.com> wrote in message
> news:35E69878-4F3F-41A3-9853-577E57CAA2DB@microsoft.com...
> > Rick,
> > I tried the .lnk and .exe fixes to no avail.
> > I assume they're just files that install themselves into the registry.
> > There was nothing for me to do except click on them.
> > Is there something else I'm missing?
> > Anyway, I then tried to use the msconfig utility.
> > I have no idea what to do with that.
> > Any other hints?
> > Thanks for your help so far.
> > Maybe I'll just use the computer in Safe Mode forever.
> > Lenny
> >
> > "Rick "Nutcase" Rogers" wrote:
> >
> >> Hi Lenny,
> >>
> >> First thing to try would be the .lnk (shortcut) and .exe (executable)
> >> fixes
> >> found under File Association Fixes on www.dougknox.com (look in WinXP
> >> Fixes).
> >>
> >> If that fails to resolve it, then you likely have background
> >> interference.
> >> See if the programs will start in Safe mode.
> >>
> >> How to start in Safe mode:
> >> http://www.rickrogers.org/fixes.htm#Safe%20mode
> >>
> >> If so, then you need to clean the startup routine and isolate the program
> >> or
> >> service causing the problem. This can help:
> >>
> >> How to Troubleshoot By Using the Msconfig Utility in Windows XP [Q310560]
> >> http://support.microsoft.com/?kbid=310560
> >>
> >> --
> >> Best of Luck,
> >>
> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> http://mvp.support.microsoft.com/
> >> Associate Expert - WindowsXP Expert Zone
> >> www.microsoft.com/windowsxp/expertzone
> >> Windows help - www.rickrogers.org
> >>
> >> "Lenny" <Lenny@discussions.microsoft.com> wrote in message
> >> news:195F03F6-C37A-413C-B955-7974654F456A@microsoft.com...
> >> > I'm using a desktop with Windows XP Home Edition.
> >> > There are 4 users.
> >> > I can log onto my page and everything looks normal.
> >> > However, when I click on an icon to run a program, nothing happens.
> >> > Sometimes the hourglass shows, but the program never loads.
> >> > I'm only partially computer literate, so if you have a solution, please
> >> > explain it in detail.
> >> > Thank you so much,
> >> > Lenny
> >> >
> >>
> >>
> >>
>
>
>