Tom's Hardware > Forum > Applications > Other Software > Excel 97 issue
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JustPlainJef   07-03-2003 at 08:46:07 PM

I need some help fairly quickly. I am working on someone's laptop at work. When she double-clicks an Excel file, it won't open. The error is
"Cannot find the file <file trying to open> (or one of its components). Make sure that the path and filename are correct and that all required libraries are available."
When she openss Excel and then goes to File > Open and picks a file, it works fine. I tried both repairing Office and re-installing Excel. Any thoughts?

What's a signature? Oh, those words that show up after all my comments? I don't need one of those!

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jihiggs   07-06-2003 at 02:55:14 AM
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i had that problem with a specific file once, does it do that for every file?

<font color=red> black </font color=red> <font color=green> white </font color=green> <font color=blue> yellow </font color=blue> <font color=orange> purple </font color=orange> <font color=black> red </font color=black> <font color=yellow> green </font color=yellow> <font color=purple> blue </font color=purple>

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JustPlainJef   07-17-2003 at 03:19:23 PM
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Yes, it was for every XLS file (I am not sure about other Excel file types, and other office files were fine), and only when you double-click the file.

Well, we got it figured out a few weeks ago, but I found my post, so I thought I would let you know what we did to fix it for future reference. We copied her profile to the D drive, then removed her profile. Then we logged back in as her to re-create her profile, then moved her data back. After that, it worked fine!

What's a signature? Oh, those words that show up after all my comments? I don't need one of those!

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