Accessing another computer

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Why not use remote assistance?

"Steve" wrote:

> Hello,
>
> Is there a program that I can get that will allow me to have access to
> my son's computer? We live in different States and he frequently has
> computer problems. He knows very little about computer operation so
> it would be easier if he contacted me with a problem and I could access
> his computer to try to fix his problems. Would pcAnywhere allow this
> type of access? We are both using XP Home.
>
> Thanks,
>
> Steve
>

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Steve,
Since you didn't know about PC Anywhere, it's main function is what you
asked for, it would seem you do not do much research on your own?. You are
inviting disaster if you do not do your homework about remote desktop. You
see, if you can get in, well.......what about the hacker with tons of
knowledge and a mean streak. Do yourself a favor read up on all the
precautions first. This is only meant to help, not hurt!~
Frank L

"Steve" <Steve@hello.net> wrote in message
news:unR6PaTSFHA.3544@TK2MSFTNGP12.phx.gbl...
> Hello,
>
> Is there a program that I can get that will allow me to have access to my
> son's computer? We live in different States and he frequently has
> computer problems. He knows very little about computer operation so
> it would be easier if he contacted me with a problem and I could access
> his computer to try to fix his problems. Would pcAnywhere allow this type
> of access? We are both using XP Home.
>
> Thanks,
>
> Steve

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

"Steve" <Steve@hello.net> wrote in message
news:unR6PaTSFHA.3544@TK2MSFTNGP12.phx.gbl...
> Hello,
>
> Is there a program that I can get that will allow me to have access to my
> son's computer? We live in different States and he frequently has
> computer problems. He knows very little about computer operation so
> it would be easier if he contacted me with a problem and I could access
> his computer to try to fix his problems. Would pcAnywhere allow this type
> of access? We are both using XP Home.
>
> Thanks,
>
> Steve

Remote assistance will do that, but since he's out of state, he might be
better off cultivating someone local that he can trust. RA will only work if
his computer and his internet access are functional (and fast, or it's going
to be a long, painful process) so you won't be able to help him in every
situation. If he has someone local he can rely on, he can get help when the
computer isn't starting, he can't get online, or when there's a hardware
problem.

And, if he has to pay for help, he may be more interested in learning a bit
more about the computer and how to take care of it. With a little bit of
care and maintenance, he really shouldn't have all that many computer
problems that require outside assistance.