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Last response: in Laptops & Notebooks
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July 3, 2012 12:19:08 AM

Hello,
The monitor on my daughter's laptop (Aspire 7736Z) is black. The power lights are on and it looks like it should be working. Any sugestions?

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July 3, 2012 12:40:54 AM

The laptop probably went in sleep mode and will take a restart to come back. You can change the settings to stop windows from going into sleep mode
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July 3, 2012 1:21:19 AM

Hold the power button until the power lights go out then wait a minute and press it again. What does it do?
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July 3, 2012 2:50:34 PM

inanition02 said:
Hold the power button until the power lights go out then wait a minute and press it again. What does it do?

Tried it. The screen is still black.
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a b D Laptop
July 3, 2012 3:14:33 PM

Is there anything displayed(it will be very dark and hard to see). The back light may have died.
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a c 571 D Laptop
a b C Monitor
July 3, 2012 3:53:25 PM

Hold the laptop near a lamp or shine a flashlight on the screen.
Can you make out any images?

If yes, the LCD's LED backlight is bad.
If no, there maybe a more serious problem.

You should be able to hook up an external monitor and have it display what should be on the laptop screen if it's just a bad backlight or bad LCD screen.
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July 3, 2012 4:58:04 PM

There is nothing on the screen. I have an external monitor but will need to get an adaptor to hook it up to the laptop. I will try that. If that works, at least she will be able to use her computer.
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