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lost XP Installer

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Anonymous
April 25, 2005 11:26:47 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Having a problem with Word 2000 (lost normal.dot) and tried to uninstall
Office 2000 professional to sort it. Now getting a message "the feature you
are trying to use is on a network resource that is unavailable" This means
that I cannot install or uninstall anything ! Seems the item required
should be in a folder 'sr1patch' in my local temp area - not there !!
This is a stand alone PC - no network.
Anyone help ?

More about : lost installer

April 25, 2005 11:26:48 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Try runninng the Add Remove Programs from control panel.

Select Microsoft Office and click on the CHANGE button.

You can choose to repair the installation.

ALso, it would appear that at some time in the past you have run a service
pack update from the web. OK in itself, but then you deleted the files for
the service pack, which is partly responsible for some opf your problems.

"Compound" wrote:

> Having a problem with Word 2000 (lost normal.dot) and tried to uninstall
> Office 2000 professional to sort it. Now getting a message "the feature you
> are trying to use is on a network resource that is unavailable" This means
> that I cannot install or uninstall anything ! Seems the item required
> should be in a folder 'sr1patch' in my local temp area - not there !!
> This is a stand alone PC - no network.
> Anyone help ?
>
>
>
Anonymous
April 25, 2005 11:26:48 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Try going to run,type:services.msc In msc,scroll down to windows installer,
double click,in the new properties window,scroll from manual position to auto
start installer,then start the service,close out.

"Compound" wrote:

> Having a problem with Word 2000 (lost normal.dot) and tried to uninstall
> Office 2000 professional to sort it. Now getting a message "the feature you
> are trying to use is on a network resource that is unavailable" This means
> that I cannot install or uninstall anything ! Seems the item required
> should be in a folder 'sr1patch' in my local temp area - not there !!
> This is a stand alone PC - no network.
> Anyone help ?
>
>
>
Related resources
April 25, 2005 11:30:04 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Do you have the original installation disks?

"Compound" <Robert@rn-brown.freeserve.co.uk> wrote in message
news:D 4jcp7$7cr$1@news8.svr.pol.co.uk...
> Having a problem with Word 2000 (lost normal.dot) and tried to uninstall
> Office 2000 professional to sort it. Now getting a message "the feature
> you are trying to use is on a network resource that is unavailable" This
> means that I cannot install or uninstall anything ! Seems the item
> required should be in a folder 'sr1patch' in my local temp area - not
> there !!
> This is a stand alone PC - no network.
> Anyone help ?
>
Anonymous
April 26, 2005 12:34:21 AM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Thanks for the swift reply, Fitz
Yes I have original XP Pro CD, but when I tried to use it I got a message
'my copy is newer than that on the CD (it is - SP2 !) so it won't run.
"Fitz" <linc007@hotmail.com> wrote in message
news:0zbbe.110497$QB6.4554355@twister.southeast.rr.com...
> Do you have the original installation disks?
>
> "Compound" <Robert@rn-brown.freeserve.co.uk> wrote in message
> news:D 4jcp7$7cr$1@news8.svr.pol.co.uk...
>> Having a problem with Word 2000 (lost normal.dot) and tried to uninstall
>> Office 2000 professional to sort it. Now getting a message "the feature
>> you are trying to use is on a network resource that is unavailable" This
>> means that I cannot install or uninstall anything ! Seems the item
>> required should be in a folder 'sr1patch' in my local temp area - not
>> there !!
>> This is a stand alone PC - no network.
>> Anyone help ?
>>
>
>
April 26, 2005 12:34:22 AM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I was speaking of the Office installation disks.


"Compound" <Robert@rn-brown.freeserve.co.uk> wrote in message
news:D 4jgnv$lf6$1@newsg1.svr.pol.co.uk...
> Thanks for the swift reply, Fitz
> Yes I have original XP Pro CD, but when I tried to use it I got a message
> 'my copy is newer than that on the CD (it is - SP2 !) so it won't run.
> "Fitz" <linc007@hotmail.com> wrote in message
> news:0zbbe.110497$QB6.4554355@twister.southeast.rr.com...
>> Do you have the original installation disks?
>>
>> "Compound" <Robert@rn-brown.freeserve.co.uk> wrote in message
>> news:D 4jcp7$7cr$1@news8.svr.pol.co.uk...
>>> Having a problem with Word 2000 (lost normal.dot) and tried to uninstall
>>> Office 2000 professional to sort it. Now getting a message "the feature
>>> you are trying to use is on a network resource that is unavailable"
>>> This means that I cannot install or uninstall anything ! Seems the
>>> item required should be in a folder 'sr1patch' in my local temp area -
>>> not there !!
>>> This is a stand alone PC - no network.
>>> Anyone help ?
>>>
>>
>>
>
>
Anonymous
April 26, 2005 12:34:22 AM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Not the XP Pro disk, the Word 2000 or Office Disk.

Tom
"Compound" <Robert@rn-brown.freeserve.co.uk> wrote in message
news:D 4jgnv$lf6$1@newsg1.svr.pol.co.uk...
| Thanks for the swift reply, Fitz
| Yes I have original XP Pro CD, but when I tried to use it I got a message
| 'my copy is newer than that on the CD (it is - SP2 !) so it won't run.
| "Fitz" <linc007@hotmail.com> wrote in message
| news:0zbbe.110497$QB6.4554355@twister.southeast.rr.com...
| > Do you have the original installation disks?
| >
| > "Compound" <Robert@rn-brown.freeserve.co.uk> wrote in message
| > news:D 4jcp7$7cr$1@news8.svr.pol.co.uk...
| >> Having a problem with Word 2000 (lost normal.dot) and tried to
uninstall
| >> Office 2000 professional to sort it. Now getting a message "the
feature
| >> you are trying to use is on a network resource that is unavailable"
This
| >> means that I cannot install or uninstall anything ! Seems the item
| >> required should be in a folder 'sr1patch' in my local temp area - not
| >> there !!
| >> This is a stand alone PC - no network.
| >> Anyone help ?
| >>
| >
| >
|
|
Anonymous
April 26, 2005 12:47:05 AM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Sri - yes I also have original Office2000Pro disks - but since XP installer
is broke, I can't use them - I get this message about an unavailable feature
in sr1patch......
"Fitz" <linc007@hotmail.com> wrote in message
news:7Mbbe.110601$QB6.4554506@twister.southeast.rr.com...
>I was speaking of the Office installation disks.
>
>
> "Compound" <Robert@rn-brown.freeserve.co.uk> wrote in message
> news:D 4jgnv$lf6$1@newsg1.svr.pol.co.uk...
>> Thanks for the swift reply, Fitz
>> Yes I have original XP Pro CD, but when I tried to use it I got a message
>> 'my copy is newer than that on the CD (it is - SP2 !) so it won't run.
>> "Fitz" <linc007@hotmail.com> wrote in message
>> news:0zbbe.110497$QB6.4554355@twister.southeast.rr.com...
>>> Do you have the original installation disks?
>>>
>>> "Compound" <Robert@rn-brown.freeserve.co.uk> wrote in message
>>> news:D 4jcp7$7cr$1@news8.svr.pol.co.uk...
>>>> Having a problem with Word 2000 (lost normal.dot) and tried to
>>>> uninstall Office 2000 professional to sort it. Now getting a message
>>>> "the feature you are trying to use is on a network resource that is
>>>> unavailable" This means that I cannot install or uninstall anything !
>>>> Seems the item required should be in a folder 'sr1patch' in my local
>>>> temp area - not there !!
>>>> This is a stand alone PC - no network.
>>>> Anyone help ?
>>>>
>>>
>>>
>>
>>
>
>
April 26, 2005 12:47:06 AM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

The Office disks are what the program is asking for...not the XP disks. Try
again using the Office installation disks and see if that solves the
problem. Let us know.


"Compound" <Robert@rn-brown.freeserve.co.uk> wrote in message
news:D 4jhfq$hv1$1@newsg2.svr.pol.co.uk...
> Sri - yes I also have original Office2000Pro disks - but since XP
> installer is broke, I can't use them - I get this message about an
> unavailable feature in sr1patch......
> "Fitz" <linc007@hotmail.com> wrote in message
> news:7Mbbe.110601$QB6.4554506@twister.southeast.rr.com...
>>I was speaking of the Office installation disks.
>>
>>
>> "Compound" <Robert@rn-brown.freeserve.co.uk> wrote in message
>> news:D 4jgnv$lf6$1@newsg1.svr.pol.co.uk...
>>> Thanks for the swift reply, Fitz
>>> Yes I have original XP Pro CD, but when I tried to use it I got a
>>> message 'my copy is newer than that on the CD (it is - SP2 !) so it
>>> won't run.
>>> "Fitz" <linc007@hotmail.com> wrote in message
>>> news:0zbbe.110497$QB6.4554355@twister.southeast.rr.com...
>>>> Do you have the original installation disks?
>>>>
>>>> "Compound" <Robert@rn-brown.freeserve.co.uk> wrote in message
>>>> news:D 4jcp7$7cr$1@news8.svr.pol.co.uk...
>>>>> Having a problem with Word 2000 (lost normal.dot) and tried to
>>>>> uninstall Office 2000 professional to sort it. Now getting a message
>>>>> "the feature you are trying to use is on a network resource that is
>>>>> unavailable" This means that I cannot install or uninstall anything !
>>>>> Seems the item required should be in a folder 'sr1patch' in my local
>>>>> temp area - not there !!
>>>>> This is a stand alone PC - no network.
>>>>> Anyone help ?
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>
Anonymous
April 26, 2005 12:58:05 AM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

When I try to run the Office 2000 Pro disk, I get this message 'the feature
you are trying to use is on a network resource that is unavailable
Click OK to try again, or enter an alternative path to a folder containing
the installation package {C406FA02-1B0A-11D4-AED6-0DCD4F022C53}' - the
suggested location for this file is 'C:\Docs\Bob\Locals\Temp\sr1patch' -
guess what - it's not there......So I can't either uninstall or check
installation using the Office disks !!
In case you're wondering, I have an up to date Norton Internet Security, so
hope a nasty bug hasn't got in.
Lastly - a few days ago I installed Symantic WinFax Pro 10.0, which is
allegedly compatible with XP. But even rolling back to well before this
installation doesn't produce a cure !!! ???
"Tom Pepper Willett" <tompepper@mvps.org> wrote in message
news:%23D9ZM9cSFHA.3444@tk2msftngp13.phx.gbl...
> Not the XP Pro disk, the Word 2000 or Office Disk.
>
> Tom
> "Compound" <Robert@rn-brown.freeserve.co.uk> wrote in message
> news:D 4jgnv$lf6$1@newsg1.svr.pol.co.uk...
> | Thanks for the swift reply, Fitz
> | Yes I have original XP Pro CD, but when I tried to use it I got a
> message
> | 'my copy is newer than that on the CD (it is - SP2 !) so it won't run.
> | "Fitz" <linc007@hotmail.com> wrote in message
> | news:0zbbe.110497$QB6.4554355@twister.southeast.rr.com...
> | > Do you have the original installation disks?
> | >
> | > "Compound" <Robert@rn-brown.freeserve.co.uk> wrote in message
> | > news:D 4jcp7$7cr$1@news8.svr.pol.co.uk...
> | >> Having a problem with Word 2000 (lost normal.dot) and tried to
> uninstall
> | >> Office 2000 professional to sort it. Now getting a message "the
> feature
> | >> you are trying to use is on a network resource that is unavailable"
> This
> | >> means that I cannot install or uninstall anything ! Seems the item
> | >> required should be in a folder 'sr1patch' in my local temp area - not
> | >> there !!
> | >> This is a stand alone PC - no network.
> | >> Anyone help ?
> | >>
> | >
> | >
> |
> |
>
>
Anonymous
April 26, 2005 8:49:44 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Didn't work I'm afraid. 'The feature you ...etc...unavailable.
"BAR" <BAR@discussions.microsoft.com> wrote in message
news:AC79D12E-616C-4DD9-BC8A-FF938612DF79@microsoft.com...
> Try runninng the Add Remove Programs from control panel.
>
> Select Microsoft Office and click on the CHANGE button.
>
> You can choose to repair the installation.
>
> ALso, it would appear that at some time in the past you have run a service
> pack update from the web. OK in itself, but then you deleted the files
> for
> the service pack, which is partly responsible for some opf your problems.
>
> "Compound" wrote:
>
>> Having a problem with Word 2000 (lost normal.dot) and tried to uninstall
>> Office 2000 professional to sort it. Now getting a message "the feature
>> you
>> are trying to use is on a network resource that is unavailable" This
>> means
>> that I cannot install or uninstall anything ! Seems the item required
>> should be in a folder 'sr1patch' in my local temp area - not there !!
>> This is a stand alone PC - no network.
>> Anyone help ?
>>
>>
>>
Anonymous
April 26, 2005 8:53:53 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

TRied that. Managed to set Installer to auto, but when I try to either
change or uninstall using Add/remove programs I still get the message about
the feature being unavailable, and can't alter anything. Seems that this
'sr1patch' is the villain. Even tried a fresh download of this sr1a from MS
site, but when I tried to install, it said I already have this update !!
"Andrew E." <eckrichco@msn.com> wrote in message
news:30430111-F6A8-447E-B3BC-F4C4ED5E5374@microsoft.com...
> Try going to run,type:services.msc In msc,scroll down to windows
> installer,
> double click,in the new properties window,scroll from manual position to
> auto
> start installer,then start the service,close out.
>
> "Compound" wrote:
>
>> Having a problem with Word 2000 (lost normal.dot) and tried to uninstall
>> Office 2000 professional to sort it. Now getting a message "the feature
>> you
>> are trying to use is on a network resource that is unavailable" This
>> means
>> that I cannot install or uninstall anything ! Seems the item required
>> should be in a folder 'sr1patch' in my local temp area - not there !!
>> This is a stand alone PC - no network.
>> Anyone help ?
>>
>>
>>
!