Heads up! Trend Micro PcCillin causing system to lock up a..

Archived from groups: microsoft.public.windowsxp.hardware,microsoft.public.windowsxp.help_and_support (More info?)

X-posted to:
microsoft.public.windowsxp.hardware,
microsoft.public.windowsxp.help_and_support
reply set to the latter.

C&Ped from an email from a friend. Heads up! The system hangs right
after the Login screen. I fixed one machine last night with this
trouble. thought I would share! My friend re-installed windows, then
found out about this fix!

______________________________________________________________

Urgent Notification - Trend Micro Pattern File 2.594.00 Causes High
CPU Utilization

On April 22, 2005 at approximately 3:30 pm Pacific (11:30pm GMT) Trend
Micro posted a pattern file (2.594.00) which had the potential to
interact with certain computing configurations and cause computer
performance issues for some users of PC-cillin, OfficeScan (including
the OfficeScan component of Client/Server Suite for SMB, and
Client/Server/Messaging Suite for SMB), and ServerProtect for NT.

This specific pattern file was only available during an approximately
90-minute time window. Trend Micro removed the pattern file from our
Web sites and Active Update servers at 5:02 pm (1:02am GMT), and
immediately took steps to post a new pattern file. Subsequent pattern
files do not cause these issues.

For any customers experiencing instability, Trend Micro has provided a
set of solutions which can be found under the Support section of Trend
Micro's Web site. Additionally, Trend Micro has extended support
hours especially to help those customers who were affected by this
issue. Further information, instructions, and details can also be
found on the Trend Micro Web site at:
http://www.trendmicro.com/pattern594
We sincerely apologize for this incident and will continue to improve
our processes so that problems such as this do not happen in the
future.
Eva Chen, CEO
Trend Micro, Inc.