Help and Support Won't start

[user]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hi

I'm using XP Home. Lately, I can't access Microsoft Help and Support on
my PC. The following message appears

"Windows cannot open help and support because a system service is not
running. To fix this problem, start the service named "help and support".

Can someone please tell me how to start the help and support service.

Thanks
Dave

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Dave, go to Control Panel>AdminTools>Services. Scroll to Help and
Support>rt click and select Properties>In Startup
Type Box choose Automatic. Also, while there you can Start the Service
<user@domain.invalid> wrote in message
news:er6Yc1rSFHA.3156@TK2MSFTNGP15.phx.gbl...
> Hi
>
> I'm using XP Home. Lately, I can't access Microsoft Help and Support on my
> PC. The following message appears
>
> "Windows cannot open help and support because a system service is not
> running. To fix this problem, start the service named "help and support".
>
> Can someone please tell me how to start the help and support service.
>
> Thanks
> Dave

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Start the Help and Support Center service and set it to Automatic. Follow
these steps:

Click Start, Run and type Services.msc
Double-click Help and Support
Set the Startup type to Automatic
Start the Service

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


<user@domain.invalid> wrote in message
news:er6Yc1rSFHA.3156@TK2MSFTNGP15.phx.gbl...
> Hi
>
> I'm using XP Home. Lately, I can't access Microsoft Help and Support on my
> PC. The following message appears
>
> "Windows cannot open help and support because a system service is not
> running. To fix this problem, start the service named "help and support".
>
> Can someone please tell me how to start the help and support service.
>
> Thanks
> Dave

 

[user]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Thanks Rich, it now works. The last line of your mail got cut off. What
other service were you referring to?

Regards
Dave

Microsoft.public.windowsxp.help_and_support

Rich Barry wrote:
> Dave, go to Control Panel>AdminTools>Services. Scroll to Help and
> Support>rt click and select Properties>In Startup
> Type Box choose Automatic. Also, while there you can Start the Service
> <user@domain.invalid> wrote in message
> news:er6Yc1rSFHA.3156@TK2MSFTNGP15.phx.gbl...
>
>>Hi
>>
>>I'm using XP Home. Lately, I can't access Microsoft Help and Support on my
>>PC. The following message appears
>>
>>"Windows cannot open help and support because a system service is not
>>running. To fix this problem, start the service named "help and support".
>>
>>Can someone please tell me how to start the help and support service.
>>
>>Thanks
>>Dave
>
>
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Thanks Rich, it now works. The last line of your mail got cut off. What
other service were you referring to?

Regards
Dave

Microsoft.public.windowsxp.help_and_support

Rich Barry wrote:
> Dave, go to Control Panel>AdminTools>Services. Scroll to Help and
> Support>rt click and select Properties>In Startup
> Type Box choose Automatic. Also, while there you can Start the Service
> <user@domain.invalid> wrote in message
> news:er6Yc1rSFHA.3156@TK2MSFTNGP15.phx.gbl...
>
>>Hi
>>
>>I'm using XP Home. Lately, I can't access Microsoft Help and Support on my
>>PC. The following message appears
>>
>>"Windows cannot open help and support because a system service is not
>>running. To fix this problem, start the service named "help and support".
>>
>>Can someone please tell me how to start the help and support service.
>>
>>Thanks
>>Dave
>
>
>