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Chkdsk unable to stop and hanging

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  • Chkdsk
Last response: in General UK & Ireland Discussions
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January 28, 2013 6:17:54 PM

Hi, my first ever forum experience. I need help. Have a Dell XPS420 running Windows Vista. 1TB harddrive. I am only mildly computer literate. Ran AMG PC Tuner and all went well until it instigated a chkdsk. This completed 3 of 5 stages but hung at 39% in 4th. Left for hours and eventually turned power off. On restarting it did not load windows but instead tries to re run chkdsk. The "press any key to cancel" offered at the start will not work. Keyboard is powered up but keys having no effect. It's a USB keyboard. The Dell does not have a PS2 connection. I've had a look at the options available in F8. Trying to start in safe mode results in about 2 screens os files loading and it then stops at the same file each time showing it has loaded windows/system32/drivers/avgidshx.sys
I don't know if this means that file is causing a problem or it is the next one coming? If I go for "repair your computer" it seems to load windows but ends with a login screen requesting a user name and password which I do not know. I have never used one that I can remember. I have tried loads of variations of what I normally use but none work. Can anyone put me out of misery??

More about : chkdsk unable stop hanging

January 28, 2013 6:21:06 PM

Hi :) 

Run a hard drive test in DOS...HIRENS CD etc, it sounds like a failing hard drive...

All the best Brett :) 
January 28, 2013 6:25:48 PM

Hi Brett
Is that simple to do? Ie would you be able to tell me how?
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January 29, 2013 5:02:50 AM

If one of your Safe Mode options that does work is the one that says Safe Mode with Command Prompt, try that and at the Prompt, type chkdsk c: /r and see if all five stages complete. Failing that, take the disk out and slave it to your other computer and run the check in there.
January 29, 2013 7:56:21 PM

Saga Lout said:
If one of your Safe Mode options that does work is the one that says Safe Mode with Command Prompt, try that and at the Prompt, type chkdsk c: /r and see if all five stages complete. Failing that, take the disk out and slave it to your other computer and run the check in there.

Thanks Saga Lout
None of the safe modes will work. I have a professional computer technician coming tomorrow to see what he can do. I will pass on your suggestion.
Many thanks
!