Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
HI Grant, This is long but here is the fast wiz log that I saved from the
comptuer that I am trying to restore. When I replied to you last I had tried
the fast wiz on our computer and it started restoring as we had mentioned.
But, when I go to the actual customers it will not restore. Here is what some
of what the the log says:
Info Module ACCESSIBILITY will not be processed
Info Registry object
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\Adobe
Acrobat 4.0 [UninstallString] did not match arguments
Info Did not detect Acrobat Reader 40
Info Registry object
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\Adobe
Acrobat 5.0 [UninstallString] matched arguments
Info Registry object
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\Adobe
Acrobat 5.0 [ProductId] matched arguments
Info Detected Acrobat Reader 50
Info Defining nul application environment variable
PhotoshopSuite6Path
Type: Registry
Object: HKLM\Software\Adobe\Photoshop\6.0\ApplicationPath []
Info Application-specific variable %PhotoshopSuite6Path% is not
defined
Info File object %PhotoshopSuite6Path%\Photoshp.exe did not match
arguments
Info File object %PhotoshopSuite6Path%\ImageReady.exe did not match
arguments
Info Did not detect Adobe Photoshop Suite 6
Info Defining nul application environment variable AIMExe
Type: Registry
Object: HKR\Software\America Online\AOL Instant Messenger
(TM)\CurrentVersion\AppPath []
Info Application-specific variable %AIMExe% is not defined
Warning Invalid data specification %AIMExe%\.. for environment variable
%AIMPath%
Warning Line: AIMPath = Directory,%AIMExe%\..
Info Registry object HKLM\SOFTWARE\America Online\AOL Instant
Messenger (SM) did not match arguments
Info Did not detect AIM
Info Defining nul application environment variable BCSoundsPath
Type: Registry
Object: HKLM\SOFTWARE\ShadowFactor Software Inc.\BattleCom
Client\1.3 [SoundsPath]
Info Application-specific variable %BCSoundsPath% is not defined
Info Registry object HKLM\SOFTWARE\ShadowFactor Software
Inc.\BattleCom Client\1.3 did not match arguments
Info Did not detect BattleCom
Info System object NT.Windows 2000 matched arguments
Info Detected CmdExe
Info Registry object HKLM\Software\GlobalSCAPE Inc.\CuteFTP
[CmdLine]
did not match arguments
Info Did not detect CuteFTP 4
Info Defining nul application environment variable EudoraInstPath
Type: Registry
Object: HKLM\Software\Microsoft\Windows\CurrentVersion\App
Paths\Eudora.exe [Path]
Info Application-specific variable %EudoraInstPath% is not defined
Info Defining nul application environment variable EudoraDataPath
Type: Directory
Object: C:\Documents and Settings\Hi-tech Gadgets
LLC\Application Data\Qualcomm\Eudora
Info Application-specific variable %EudoraDataPath% is not defined
Info File object %EudoraInstPath%\Eudora.exe did not match arguments
Info Did not detect Eudora 5
Info Defining nul application environment variable GVProfile
Type: Registry
Object: HKR\Software\Microsoft\GameVoice\Settings
[ProfilePath]
Info Application-specific variable %GVProfile% is not defined
Warning Invalid data specification %GVProfile%\.. for environment
variable %GVProfilePath%
Warning Line: GVProfilePath = Directory,%GVProfile%\..
Info Defining nul application environment variable GVSharePath
Type: Registry
Object: HKLM\SOFTWARE\Microsoft\GVShare [InstallDir]
Info Application-specific variable %GVSharePath% is not defined
Info Defining nul application environment variable GV10InstlInfo
Type: Registry
Object: HKR\Software\Microsoft\GameVoice [InstallInfo]
Info Application-specific variable %GV10InstlInfo% is not defined
Warning Invalid data specification %GV10InstlInfo%\... for environment
variable %GV10Path%
Warning Line: GV10Path = Directory,%GV10InstlInfo%\...
Info Defining nul application environment variable GV11Path
Type: Registry
Object: HKLM\SOFTWARE\Microsoft\GameVoice\WebUpdate
[InstallDir]
Info Application-specific variable %GV11Path% is not defined
Info File object %GVSharePath%\GVShare.exe did not match arguments
Info File object %GV10Path%\GameVoice.exe did not match arguments
Info File object %GV11Path%\GameVoice.exe did not match arguments
Info Did not detect GameVoice 1
Info Defining nul application environment variable GetRightInstPath
Type: Registry
Object: HKLM\Software\Microsoft\Windows\CurrentVersion\App
Paths\getright.exe [Path]
Info Application-specific variable %GetRightInstPath% is not defined
Info File object %GetRightInstPath%\getright.exe did not match
arguments
Info Did not detect GetRight 4
Info Defining nul application environment variable ICQPath
Type: Registry
Object: HKR\Software\Mirabilis\ICQ\DefaultPrefs [ICQPath]
Info Application-specific variable %ICQPath% is not defined
Info Defining nul application environment variable ICQDbPath
Type: Registry
Object: HKR\Software\Mirabilis\ICQ\DefaultPrefs [Database]
Info Application-specific variable %ICQDbPath% is not defined
Info Defining nul application environment variable ICQDbNewPath
Type: Registry
Object: HKR\Software\Mirabilis\ICQ\DefaultPrefs [New Database]
Info Application-specific variable %ICQDbNewPath% is not defined
Info Defining nul application environment variable ICQDb2000aPath
Type: Registry
Object: HKR\Software\Mirabilis\ICQ\DefaultPrefs [2000a
Database]
Info Application-specific variable %ICQDb2000aPath% is not defined
Info Defining nul application environment variable ICQDb2000bPath
Type: Registry
Object: HKR\Software\Mirabilis\ICQ\DefaultPrefs [2000b
Database]
Info Application-specific variable %ICQDb2000bPath% is not defined
Info Defining nul application environment variable ICQUinPath
Type: Registry
Object: HKR\Software\Mirabilis\ICQ\DefaultPrefs [UIN Dir]
Info Application-specific variable %ICQUinPath% is not defined
Info Registry object HKLM\Software\Mirabilis\ICQ did not match
arguments
Info Did not detect ICQ
Info Defining nul application environment variable GoZillaPath
Type: Registry
Object: HKR\SOFTWARE\Go!Zilla\Version [work_dir]
Info Application-specific variable %GoZillaPath% is not defined
Info Registry object HKR\SOFTWARE\Go!Zilla\Version [Module Name] did
not match arguments
Info Did not detect GoZilla
Info Defining nul application environment variable MMJukeBox6Path
Type: Registry
Object: HKLM\Software\MusicMatch\MusicMatch
Jukebox\4.0\MainApp [AppPath]
Info Application-specific variable %MMJukeBox6Path% is not defined
Info File object %MMJukeBox6Path%\mmjb.exe did not match arguments
Info Did not detect MM JukeBox 6
Info Registry object
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MSNMS
did not match arguments
Info Registry object HKLM\SOFTWARE\Microsoft\MSN6 matched arguments
Info Detected MSN Explorer 10
Info Defining nul application environment variable ZonePath
Type: Registry
Object: HKLM\SOFTWARE\Microsoft\Internet Gaming Zone\Setup
[Path]
Info Application-specific variable %ZonePath% is not defined
Info File object %ZonePath%\zone.exe did not match arguments
Info Did not detect MSN Zone 6
Info Defining application environment variable NetmeetingInstPath
Type: Registry
Object: HKLM\Software\Microsoft\Conferencing
[InstallationDirectory]
Data: C:\Program Files\NetMeeting
Info File object C:\Program Files\NetMeeting\conf.exe matched
arguments
Info Detected MS Netmeeting 3
Info Defining application environment variable MP7InstPath
Type: Registry
Object: HKLM\Software\Microsoft\MediaPlayer [Installation
Directory]
Data: C:\Program Files\Windows Media Player
Info Defining application environment variable MP7SkinsDir
Type: Registry
Object: HKLM\Software\Microsoft\MediaPlayer [SkinsDir]
Data: C:\Program Files\Windows Media Player\Skins
Info Defining application environment variable MP7VisualizationsDir
Type: Registry
Object: HKLM\Software\Microsoft\MediaPlayer
[VisualizationsDir]
Data: C:\Program Files\Windows Media Player\Visualizations
Info Registry object HKLM\Software\Microsoft\Active Setup\Installed
Components\{6BF52A52-394A-11d3-B153-00C04F79FAA6} matched
arguments
Info Detected MS MediaPlayer 7
Info Registry object HKLM\SOFTWARE\Microsoft\Active Setup\Installed
Components\{5945c046-1e7d-11d1-bc44-00c04fd912be} matched
arguments
Info Detected MS Messenger 36
Info Defining nul application environment variable MSMoney2001SysPath
Type: Registry
Object: HKLM\SOFTWARE\Microsoft\Money\9.0 [MoneySystem]
Info Application-specific variable %MSMoney2001SysPath% is not
defined
Info Registry object HKLM\SOFTWARE\Microsoft\Money\9.0 [ExePath] did
not match arguments
Info Did not detect MS Money 2001
Info Defining application environment variable MSMMCmdLine
Type: Registry
Object: HKLM\Software\Classes\Windows.Movie.Maker\DefaultIcon
[]
Data: C:\Program Files\Movie Maker\1033\wmm2res.dll,27
Info Defining application environment variable MSMMInstPath
Type: Directory
Object: C:\Program Files\Movie Maker\1033\wmm2res.dll,27\..
Data: C:\Program Files\Movie Maker\1033\
Info File object C:\Program Files\Movie Maker\1033\\MOVIEMK.EXE did
not match arguments
Info Did not detect MS Movie Maker 1
Info Registry object
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{0017040
9-78E1-11D2-B60F-006097C998E7} did not match arguments
Info Registry object
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\Access8.
0 matched arguments
Info Registry object
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\Excel
matched arguments
Info Registry object
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\Microsof
t Outlook 98 matched arguments
Info Registry object
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\Outlook
matched arguments
Info Registry object
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\Powerpnt
matched arguments
Info Registry object
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\Word8.0
matched arguments
Info Registry object
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\Office8.
0 did not match arguments
Info Registry object
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9028040
9-6000-11D3-8CFE-0050048383C9} did not match arguments
Info Did not detect Microsoft Office
Info Defining nul application environment variable AccessXPExe
Type: Registry
Object: HKLM\Software\Microsoft\Windows\CurrentVersion\App
Paths\MSACCESS.EXE []
Info Application-specific variable %AccessXPExe% is not defined
Info Registry object
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{9015040
9-6000-11D3-8CFE-0050048383C9} did not match arguments
Info File object %AccessXPExe% did not match arguments
Info Did not detect Microsoft Access XP
Info Defining nul application environment variable ExcelXPPath
Type: Registry
Object: HKLM\Software\Microsoft\Office\10.0\Excel\InstallRoot
[Path]
Info Application-specific variable %ExcelXPPath% is not defined
Info Registry object
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{9116040
9-6000-11D3-8CFE-0050048383C9} did not match arguments
Info File object %ExcelXPPath%\EXCEL.EXE did not match arguments
Info Did not detect Microsoft Excel XP
Info Defining nul application environment variable FrontPageXPExe
Type: Registry
Object: HKLM\Software\Microsoft\Windows\CurrentVersion\App
Paths\frontpg.exe []
Info Application-specific variable %FrontPageXPExe% is not defined
Info Registry object
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{9117040
9-6000-11D3-8CFE-0050048383C9} did not match arguments
Info File object %FrontPageXPExe% did not match arguments
Info Did not detect Microsoft FrontPage XP
Info Defining nul application environment variable OutlookXPPath
Type: Registry
Object:
HKLM\Software\Microsoft\Office\10.0\Outlook\InstallRoot [Path]
Info Application-specific variable %OutlookXPPath% is not defined
Info Registry object
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{911A040
9-6000-11D3-8CFE-0050048383C9} did not match arguments
Info File object %OutlookXPPath%\OUTLOOK.EXE did not match arguments
Info Did not detect Microsoft Outlook XP
Info Defining nul application environment variable PowerPointXPExe
Type: Registry
Object: HKLM\Software\Microsoft\Windows\CurrentVersion\App
Paths\PowerPnt.exe []
Info Application-specific variable %PowerPointXPExe% is not defined
Info Registry object
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{9018040
9-6000-11D3-8CFE-0050048383C9} did not match arguments
Info File object %PowerPointXPExe% did not match arguments
Info Did not detect Microsoft PowerPoint XP
Info Defining nul application environment variable PublisherXPExe
Type: Registry
Object: HKLM\Software\Microsoft\Windows\CurrentVersion\App
Paths\mspub.exe []
Info Application-specific variable %PublisherXPExe% is not defined
Info File object %PublisherXPExe% did not match arguments
Info Did not detect Microsoft Publisher XP
Info Defining nul application environment variable WordXPPath
Type: Registry
Object: HKLM\Software\Microsoft\Office\10.0\Word\InstallRoot
[Path]
Info Application-specific variable %WordXPPath% is not defined
Info Registry object
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{911B040
9-6000-11D3-8CFE-0050048383C9} did not match arguments
Info File object %WordXPPath%\WINWORD.EXE did not match arguments
Info Did not detect Microsoft Word XP
Info Defining nul application environment variable Access2000Exe
Type: Registry
Object: HKLM\Software\Microsoft\Windows\CurrentVersion\App
Paths\MSACCESS.EXE []
Info Application-specific variable %Access2000Exe% is not defined
Info Registry object
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{0010040
9-78E1-11D2-B60F-006097C998E7} did not match arguments
Info File object %Access2000Exe% did not match arguments
Info Did not detect Microsoft Access 2000
Info Defining nul application environment variable Excel2000Path
Type: Registry
Object: HKLM\Software\Microsoft\Office\9.0\Excel\InstallRoot
[Path]
Info Application-specific variable %Excel2000Path% is not defined
Info Registry object
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{0011040
9-78E1-11D2-B60F-006097C998E7} did not match arguments
Info File object %Excel2000Path%\EXCEL.EXE did not match arguments
Info Did not detect Microsoft Excel 2000
Info Defining nul application environment variable FrontPage2000Exe
Type: Registry
Object: HKLM\Software\Microsoft\Windows\CurrentVersion\App
Paths\frontpg.exe []
Info Application-specific variable %FrontPage2000Exe% is not defined
Info Registry object
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{0012040
9-78E1-11D2-B60F-006097C998E7} did not match arguments
Info File object %FrontPage2000Exe% did not match arguments
Info Did not detect Microsoft FrontPage 2000
Info Defining nul application environment variable Outlook2000Path
Type: Registry
Object:
HKLM\Software\Microsoft\Office\9.0\Outlook\InstallRoot
[Path]
Info Application-specific variable %Outlook2000Path% is not defined
Info Registry object
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{0016040
9-78E1-11D2-B60F-006097C998E7} did not match arguments
Info File object %Outlook2000Path%\OUTLOOK.EXE did not match
arguments
Info Did not detect Microsoft Outlook 2000
Info Defining nul application environment variable PhotoDraw2000Exe
Type: Registry
Object: HKLM\Software\Microsoft\Windows\CurrentVersion\App
Paths\PhotoDrw.exe []
Info Application-specific variable %PhotoDraw2000Exe% is not defined
Info Registry object
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{3C5EA39
4-1033-11D2-A2CB-00C04F72F31D} did not match arguments
Info File object %PhotoDraw2000Exe% did not match arguments
Info Did not detect Microsoft PhotoDraw 2000
Info Defining nul application environment variable PowerPoint2000Exe
Type: Registry
Object: HKLM\Software\Microsoft\Windows\CurrentVersion\App
Paths\PowerPnt.exe []
Info Application-specific variable %PowerPoint2000Exe% is not defined
Info Registry object
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{0013040
9-78E1-11D2-B60F-006097C998E7} did not match arguments
Info File object %PowerPoint2000Exe% did not match arguments
Info Did not detect Microsoft PowerPoint 2000
Info Defining nul application environment variable Publisher2000Exe
Type: Registry
Object: HKLM\Software\Microsoft\Windows\CurrentVersion\App
Paths\mspub.exe []
Info Application-specific variable %Publisher2000Exe% is not defined
Info Registry object
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{0004040
9-78E1-11D2-B60F-006097C998E7} did not match arguments
Info File object %Publisher2000Exe% did not match arguments
Info Did not detect Microsoft Publisher 2000
Info Defining application environment variable Word2000Path
Type: Registry
Object: HKLM\Software\Microsoft\Office\9.0\Word\InstallRoot
[Path]
Data: C:\Program Files\Microsoft Office\Office\
Info Registry object
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{0017040
9-78E1-11D2-B60F-006097C998E7} matched arguments
Info Detected Microsoft Word 2000
Info Registry object
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\Access8.
0 did not match arguments
Info Did not detect Microsoft Access 97
Info Registry object
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\Excel
did not match arguments
Info Did not detect Microsoft Excel 97
Info Registry object
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\Microsof
t Outlook 98 did not match arguments
Info Registry object
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\Outlook
did not match arguments
Info Did not detect Microsoft Outlook 97 & 98
Info Registry object
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\Powerpnt
did not match arguments
Info Did not detect Microsoft PowerPoint 97
Info Registry object
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\Word8.0
did not match arguments
Info Did not detect Microsoft Word 97
Info Defining nul application environment variable WorksInstPath
Type: Registry
Object: HKLM\Software\Microsoft\Works\6.0 [INSTALLDIR]
Info Application-specific variable %WorksInstPath% is not defined
Info Registry object HKLM\Software\Microsoft\Works\6.0 [ProductGUID]
did not match arguments
Info Did not detect Microsoft Works 2001
Info Defining nul application environment variable Lotus123InstPath
Type: Registry
Object: HKLM\Software\Lotus\123\99.0 [Path]
Info Application-specific variable %Lotus123InstPath% is not defined
Warning Invalid data specification %Lotus123InstPath%\.. for
environment
variable %LotusDirPath%
Warning Line: LotusDirPath = Directory,%Lotus123InstPath%\..
Info Defining nul application environment variable SmartSuiteInstPath
Type: Registry
Object: HKLM\Software\Lotus\SuiteStart\99.0 [Path]
Info Application-specific variable %SmartSuiteInstPath% is not
defined
Info File object %Lotus123InstPath%\123w.exe did not match arguments
Info Did not detect Lotus
Info Defining nul application environment variable OdigoInstPath
Type: Registry
Object: HKLM\Software\Novawiz\Odigo [WorkFolder]
Info Application-specific variable %OdigoInstPath% is not defined
Info File object %OdigoInstPath%\bin\Odigo.exe did not match
arguments
Info Did not detect Odigo
Info Defining nul application environment variable ProdigyInstPath
Type: Registry
Object: HKLM\Software\Microsoft\Windows\CurrentVersion\App
Paths\PIStartup.exe [Path]
Info Application-specific variable %ProdigyInstPath% is not defined
Info File object %ProdigyInstPath%\PIStartup.exe did not match
arguments
Info Did not detect Prodigy Internet
Info Defining nul application environment variable QuickenDir
Type: Registry
Object: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App
Paths\QW.EXE [Path]
Info Application-specific variable %QuickenDir% is not defined
Info File object %QuickenDir%\QW.EXE did not match arguments
Info Did not detect Quicken 2001
Info Defining application environment variable QuickTimeExe
Type: Registry
Object: HKLM\Software\Microsoft\Windows\CurrentVersion\App
Paths\QuickTimePlayer.exe []
Data: C:\PROGRA~1\QUICKT~1\QuickTimePlayer.exe
Info File object C:\Program Files\QuickTime\QuickTimePlayer.exe
matched arguments
Info Detected QuickTime Player 5
Info Defining nul application environment variable
RealJukeboxInstPath
Type: Registry
Object: HKLM\Software\Microsoft\Windows\CurrentVersion\App
Paths\realjbox.exe [Path]
Info Application-specific variable %RealJukeboxInstPath% is not
defined
Info File object %RealJukeboxInstPath%\realjbox.exe did not match
arguments
Info Did not detect RealJukebox 2 Basic
Info Defining nul application environment variable CommonFilePath
Type: Registry
Object:
HKLM\Software\Classes\Software\RealNetworks\Preferences\DT_Common
[]
Info Application-specific variable %CommonFilePath% is not defined
Warning Invalid data specification %CommonFilePath%\.. for environment
variable %VisualizationsPath%
Warning Line: VisualizationsPath = Directory,%CommonFilePath%\..
Info Defining nul application environment variable RealPlayerInstPath
Type: Registry
Object: HKLM\Software\Microsoft\Windows\CurrentVersion\App
Paths\RealPlay.exe [Path]