I found a GENERAL SOLUTION to CD / DVD disappearing drives!

There are several issues that can make drives to disappear: incompatible/inexisting drivers, changed configuration, class filters, wrong controller drivers, etc. Fix them ALL by downloading and running Microsoft Automated Troubleshooting Engine at http://support.microsoft.com/gp/system_maintenance_for_windows
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  1. Thanks for the info.
  2. Thanks for sharing the Mr. Fix It tool, Luiz!

    Cheers,
    Cassandra
    Microsoft Windows Outreach
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