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Windows 7 upgrade

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June 28, 2010 1:48:34 PM

I just upgraded from XP to 7 on my desktop. Now my laptop will not print on my HP Photosmart 3200 all in one.

Thanks, CMW

More about : windows upgrade

June 28, 2010 2:01:53 PM

Open Control Panel and select Devices and Printers. Is there a "check mark" on your HP printer? If not, right-click it and select "Set as default printer". Hopefully, that will solve it.
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a b $ Windows 7
June 28, 2010 5:51:06 PM

Hello CMW_55,

Choose your printer model from the HP website, here: http://h20180.www2.hp.com/apps/Lookup?h_pagetype=s-002&... and download the drivers you need.

This may be a good read for you as well - http://windows.microsoft.com/en-us/windows7/Install-a-p...

Let us know what happens.
Cheers,
Cassandra
Microsoft Windows Outreach
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June 29, 2010 9:09:38 PM

Hello CMW,

Check out the Windows 7 Compatibility site: (There you will find out about hardware and software compatibilty.)
http://www.microsoft.com/windows/compatibility/en-us/de...
There is a pulldown from which you can choose "hardware" and "software".
There are also some great articles, instructional videos and such to help with your Windows 7 at our Springboard site:
http://technet.microsoft.com/en-us/windows/default.aspx
In any event a lot of the times, Vista drivers will work in lieu of Windows 7 drivers, however, it's not 100%!
As stated previously, it's best to have the Windows 7 certified drivers installed.
Microsoft does have an official Windows 7 Support Forum located here http://tinyurl.com/9fhdl5 . It is supported by product specialists as well as engineers and support teams. You may want to check the threads available there for additional assitance and support.

Check out the Windows 7 Compatibility site: (There you will find out about hardware and software compatibilty.)
http://www.microsoft.com/windows/compatibility/en-us/de...
There is a pulldown from which you can choose "hardware" and "software"
Thanks again,
John M.
Microsoft Windows Client Support
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July 3, 2010 10:54:50 AM

Best answer selected by CMW_55.
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