Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

i have windows xp pro,
when i go to boot my computer up, it comes to a black screen the says "we
apologize fort the inconvenience, but Windows did not start successfully. A
recent hardware or software change might have caused this."
then it has the options of starting in: safe mode, safe mode with
networking, safe mode with command prompt, last good config, or to start
windows normally.

the problem is that the computer goes in a loop, with any of the options, it
returns to that screen...
how do i fix this?
i have the xp pro disk, but it doesnt boot off the disk..
how do i enter the bios and fix all of this? i have a lot of files that i
dont want to lose..

thanks for the help

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hi,

Why won't it boot from the disk?
If you believe it's just a matter of changing the BIOS boot order, what type
of system is it or what is the make of the motherboard?

Basically, you're going to need to run a repair installation unless you can
provide some more details on what went wrong initially. Even then, you'll
probably need the disk to work from the Recovery Console.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"mpwr" <mpwr@discussions.microsoft.com> wrote in message
news:52F8DA93-695E-497B-B77D-84B6F9DC06DE@microsoft.com...
>i have windows xp pro,
> when i go to boot my computer up, it comes to a black screen the says "we
> apologize fort the inconvenience, but Windows did not start successfully.
> A
> recent hardware or software change might have caused this."
> then it has the options of starting in: safe mode, safe mode with
> networking, safe mode with command prompt, last good config, or to start
> windows normally.
>
> the problem is that the computer goes in a loop, with any of the options,
> it
> returns to that screen...
> how do i fix this?
> i have the xp pro disk, but it doesnt boot off the disk..
> how do i enter the bios and fix all of this? i have a lot of files that i
> dont want to lose..
>
> thanks for the help