G
Guest
Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)
Hi,
I'm running XP Home w/SP2. I've recently become unable to play any DVD, when
I attempt to play via WMP or Cyberlink it crashes to a blue screen
complaining about portcls.sys, on the blue screen.
Key components: P4, 256MB RAM, ATI Rage Ultra 128, Creative SB 5.1, DirectX
9.0c, 30gig drive, CD/RW+DVD combo drive GCC-4481B firmware rev. 1.03 (it's
on the HCL list), Windows update auto downloads enabled.
Error: Event ID: 1001. The computer has rebooted from a bugcheck. The
bugcheck was: 0x0000008e (0xc0000005, 0xf97f7f27, 0xf42848b8, 0x00000000).
portcls.sys - Address F97F7F27 base at F97F0000 Datestamp 41107f13
If I follow the details in a previous Google groups stored post about
enabling driver verifier and reboot, it does catch the issue. The computer
has rebooted from a bugcheck. The bugcheck was: 0x000000c4 (0x00000053,
0xfa340000, 0xfa344ff8, 0x00000000). A dump was saved in:
C:\WINDOWS\Minidump\Mini050705-01.dmp. It's an 88k file, which I retained. I
can't read it though, it contains details of apps or hardware on the system?
I lack the requisite tech
knowledge.
Apparently the c4 part of the error code is the "general bug check code for
fatal
errors that the Driver Verifier finds" suggesting some sort of drivers
problem as opposed to hardware failure.
I have recently fitted the above combo drive as the old drive failed. *That
said* I got that blue screen problem with the other drive at the end of its
life too anyway. I don't know whether the error is driver related, Windows
updated auto-downloaded file related etc. The system had been fine before
the recent problem occurred. Haven't fitted any other new components.
I also ran sigverif, and have the logfile ["Microsoft Signature Verification
Log file generated on ...OS Platform: Windows 2000 (x86), Version: 5.1,
Build: 2600, CSDVersion: Service Pack 2 ...Scan Results: Total Files:
3470, Signed: 2630, Unsigned: 10, Not Scanned: 830"].
I can try to provide further information on request? :-/ Any ideas?
.... Help(!)
[earlier posted about in microsoft.public.windowsxp.general]
Hi,
I'm running XP Home w/SP2. I've recently become unable to play any DVD, when
I attempt to play via WMP or Cyberlink it crashes to a blue screen
complaining about portcls.sys, on the blue screen.
Key components: P4, 256MB RAM, ATI Rage Ultra 128, Creative SB 5.1, DirectX
9.0c, 30gig drive, CD/RW+DVD combo drive GCC-4481B firmware rev. 1.03 (it's
on the HCL list), Windows update auto downloads enabled.
Error: Event ID: 1001. The computer has rebooted from a bugcheck. The
bugcheck was: 0x0000008e (0xc0000005, 0xf97f7f27, 0xf42848b8, 0x00000000).
portcls.sys - Address F97F7F27 base at F97F0000 Datestamp 41107f13
If I follow the details in a previous Google groups stored post about
enabling driver verifier and reboot, it does catch the issue. The computer
has rebooted from a bugcheck. The bugcheck was: 0x000000c4 (0x00000053,
0xfa340000, 0xfa344ff8, 0x00000000). A dump was saved in:
C:\WINDOWS\Minidump\Mini050705-01.dmp. It's an 88k file, which I retained. I
can't read it though, it contains details of apps or hardware on the system?
I lack the requisite tech
knowledge.
Apparently the c4 part of the error code is the "general bug check code for
fatal
errors that the Driver Verifier finds" suggesting some sort of drivers
problem as opposed to hardware failure.
I have recently fitted the above combo drive as the old drive failed. *That
said* I got that blue screen problem with the other drive at the end of its
life too anyway. I don't know whether the error is driver related, Windows
updated auto-downloaded file related etc. The system had been fine before
the recent problem occurred. Haven't fitted any other new components.
I also ran sigverif, and have the logfile ["Microsoft Signature Verification
Log file generated on ...OS Platform: Windows 2000 (x86), Version: 5.1,
Build: 2600, CSDVersion: Service Pack 2 ...Scan Results: Total Files:
3470, Signed: 2630, Unsigned: 10, Not Scanned: 830"].
I can try to provide further information on request? :-/ Any ideas?
.... Help(!)
[earlier posted about in microsoft.public.windowsxp.general]